Roto-Rooter Marks 90 Years with Strategic Evolution from Drain Cleaning to Comprehensive Plumbing Services

Roto-Rooter, a Cincinnati-based plumbing and water cleanup service, is commemorating 90 years of operation, having transformed from a single patented drain-cleaning solution into a nearly $1 billion organization offering extensive emergency plumbing services across the United States. The company’s revenue more than doubled in the last decade, climbing from less than $400 million in 2014 to over $900 million in 2024, demonstrating a strategic shift from conventional drain cleaning to comprehensive plumbing and water damage solutions.

Established in 1935 by Samuel Blanc with an innovative root-cutting device, the company has grown through reacquiring franchises nationwide and broadening its service array. Today, Roto-Rooter offers a full suite of plumbing and drain solutions including hydro jetting, sewer repair and replacement, trenchless repairs, water damage cleanup services, and water filtration systems. With over 6,000 employees nationwide, including more than 200 in the Greater Cincinnati region, the company has expanded its reach while maintaining quality standards.

The company’s ongoing relevance addresses contemporary plumbing challenges, from the impact of ‘flushable’ wipes on aging sewer systems to community initiatives like free pet rescues from pipes using specialized equipment. As a subsidiary of publicly traded Chemed Corporation (NYSE: CHE), Roto-Rooter now accounts for over one-third of its parent company’s annual revenue of $2.4 billion. The firm’s downtown Cincinnati headquarters serves as the central hub for nationwide operations, blending traditional expertise with modern technology.

‘Achieving 90 years is a reflection of the dedication of our hardworking employees. We take great pride in our history and are enthusiastic about what lies ahead,’ stated Spencer Lee, CEO of Roto-Rooter. The company’s growth trajectory highlights how traditional service businesses can evolve through strategic diversification while maintaining community connections. For more information about their services, visit https://www.roto-rooter.com or use their location finder to connect with local professionals.

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