Exchange Bank Announces Promotion of Mindy Smith to Community Relations Officer

Exchange Bank is pleased to announce the promotion of Mindy Smith to Community Relations Officer, recognizing her longstanding commitment to community engagement, customer connection, and purposeful leadership.

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Mindy joined Exchange Bank in 2015 as a Retail Service Manager, where she quickly realized her passion for driving impact, connection, and growth. In 2021, she transitioned into the Bank’s Marketing Department as a Social Media & Marketing Specialist. In that role, she played a pivotal part in connecting employees with community involvement opportunities, strengthening internal engagement, and elevating the Bank’s presence supporting local initiatives. Her promotion to Community Relations Officer reflects both her professional growth and her deep-rooted passion for community service.

“I wanted to be part of an organization that truly invests in the community I love,” said Mindy. “I’ve been fortunate to work with an incredible team and community members during my tenure and Exchange Bank has given me the opportunity to connect with people in meaningful ways. I’m excited that this opportunity will allow me to spend even more time out in the community.”

In her new role, Mindy will lead community engagement initiatives, expand partnerships with local nonprofits and schools, and spearhead the development of a comprehensive financial literacy program. This initiative aims to support our entire community by offering accessible, practical financial education—an area Exchange Bank recognizes has a meaningful need in the local communities.

Suzanne Knowlton, Vice President, Director of Marketing & Community Relations says, “Mindy has consistently demonstrated a strong commitment to our customers, colleagues and the communities we serve. Her experience across retail banking and marketing, combined with her passion for community engagement, positions her exceptionally well to lead our philanthropic initiatives, financial education efforts, and employee volunteer programs. Mindy’s leadership, creativity, and dedication to service will continue to strengthen our impact throughout our communities.”

Mindy is a graduate of Chico State University where she received a Bachelor of Science in Business Administration with a focus in marketing. She is also a Certified Financial Marketing Professional from the American Bankers Association. Mindy is an avid supporter of Redwood Empire Food Bank and Friends in Service Here (F.I.S.H.), where she combines her professional expertise with a heartfelt commitment to service. Known for her positive energy and collaborative spirit, she continues to be a driving force in strengthening the Bank’s community presence.

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