“AI is going to completely disrupt everything, or change everything in gaming,” said Razer CEO Min-Liang Tan in a recent CNBC interview. His words capture the scale of transformation now underway: artificial intelligence (AI) is no longer a futuristic idea, but a working tool reshaping how games are imagined, built, and experienced.
Gaming has grown into a global industry projected to approach $400 billion by 2033, with AI-powered gaming expected to reach tens of billions in value. This is not a cosmetic upgrade, but rather a foundational shift that will redefine workflows, creativity, and player engagement for the next decade and beyond.
AI’s influence spans three critical dimensions. First, gameplay is becoming more adaptive and personal. As systems learn from player behavior, they can tune difficulty, adjust story branches, and provide in-game assistance dynamically. This makes each session feel unique rather than one-size-fits-all. Players are beginning to experience worlds that respond to their choices in real time, creating a sense of immersion that was previously impossible.
Second, game design is evolving through AI-driven procedural generation and content creation tools. These technologies allow developers to build vast, diverse environments and scenarios quickly. Instead of spending months on repetitive tasks, creative teams can focus on vision, narrative, and polish. AI is not replacing imagination – it is giving designers more time and space to innovate.
Third, game development workflows are being rebuilt around automation. Testing, analytics, and live-ops optimization are increasingly supported by AI systems that reduce friction and accelerate production. This shift helps studios ship more reliably with smaller teams and tighter cycles, a critical advantage in an industry where speed to market matters.
Quality assurance (QA) is one of the clearest examples of this transformation. Traditionally, QA consumed a significant share of development time and budget, relying on manual passes that struggle to keep pace with modern games. AI-assisted QA can analyze logs, gameplay footage, and crash data to surface issues earlier and more consistently. Human testers can then focus on play feel, world balance, and emergent gameplay – the aspects that truly shape player experience.
Playtesting is evolving in parallel. AI-enabled platforms tap into global gaming communities, segment feedback, analyze sentiment, and turn unstructured input into actionable insights. This happens at a fraction of the cost and time of traditional approaches.
As adoption accelerates, concerns about job displacement are natural. But the conversation in gaming is increasingly about augmentation rather than replacement. AI is most powerful as a creative companion, efficiently handling repetitive or low-level work such as first-pass asset generation, localization drafts, or balance simulations. Humans still define worlds, emotion, and long-term vision. The studios that thrive will treat AI as a collaborator across disciplines like engineering, art, narrative, and data, integrating it into a single creative loop rather than bolting it onto old processes.
Looking ahead, the most profound change will be in how teams work, not just what they ship. As Min-Liang Tan emphasizes in his CNBC interview: “The very essence of AI as a tool is going to be truly transformative. Existing workflows will need to be completely reimagined. To adopt AI effectively, teams must throw out old processes and embrace new ways of working. That mindset shift is the biggest challenge.”
At the same time, some narratives are ahead of reality. One overhyped idea is the notion of fully AI-generated games with no human input. The industry is not there yet, and creativity still needs a human spark. Vision, emotion, and originality continue to come from people. AI can assist, accelerate, and expand what teams can do, but it does not replace the need for clear direction and strong design judgment.
The conversation around AI-driven NPCs illustrates this balance. There is enormous opportunity in using AI to power more expressive, reactive characters, and the potential for truly dynamic, AI-enhanced NPCs is exciting. Yet for most players, the magic of games still lies in entering virtual worlds filled with other human beings – friends, rivals, guildmates, and communities they return to over time. Rich, AI-enhanced NPCs will make those worlds feel deeper and more immersive. But they are there to support, not substitute, human interaction.
The future of AI in gaming is collaborative rather than autonomous. It is about co-creation, not replacement. Humans set the vision, AI extends what is possible, and players remain at the heart of every world that gets built. The companies that succeed will be those that embrace AI as a creative force, rethink entrenched workflows, and deploy tools responsibly. Innovation should amplify human creativity, not compete with it. This is not just a technological shift – it is a cultural one. The studios that adapt will unlock new forms of storytelling and immersion, shaping experiences that feel more personal, dynamic, and human than ever before.
Quyen Quach is Vice President of Software at Razer, where she spearheads the future-focused strategy for Razer Software, overseeing key products such as Razer Chroma, Razer Synapse, Razer Cortex, and the Razer ID ecosystem—including AI and big data.
Since joining Razer in 2018, Quyen has led carrier sales, global program management, and mobile software, playing a key role in expanding Razer’s software capabilities and integrating them seamlessly across its hardware ecosystem.
With over two decades in tech, she began her career at Nokia Networks, helping develop the world’s first mobile data-to-internet interface. In 1999, she joined the Nokia Developer Program as a Technology Expert, teaching developers worldwide to build mobile apps, games, and web services. She later scaled mobile gaming and app distribution businesses at AT&T Mobility.
As a pioneering female figure in a traditionally male-dominated field, Quyen has been a vocal advocate for pushing boundaries in gaming and software. Her commitment to innovation and inclusivity continues to inspire the next generation of tech leaders.
By Quyen Quach
Vice President, Software
Razer


