cyan AG Secures First German ISP Client Through CANCOM Partnership

cyan AG, a provider of intelligent cybersecurity solutions, has achieved a significant milestone in its growth strategy by acquiring its first German internet service provider (ISP) as a customer through its partnership with CANCOM, one of Germany’s largest IT system integrators. The deal, announced on July 1, 2026, comes just months after the partnership was established and signals strong demand among ISPs for cybersecurity value-added services.

Starting in September 2026, the ISP will begin marketing cyan Guard 360, a cybersecurity solution developed by cyan, to its customers. The solution is designed to protect small and medium-sized businesses from digital threats such as phishing. According to cyan, contracts with additional German ISPs are expected to follow shortly.

The deal reflects a structural increase in demand in the ISP market, as providers seek high-quality value-added services to sustainably increase their average revenue per user (ARPU). cyan Guard 360 addresses this need with a simple, cloud-based cybersecurity solution that can be easily integrated into existing provider infrastructures. The focus is on protecting residential customers and small and medium-sized businesses from phishing, malware, and other malicious content.

Markus Cserna, CEO of cyan AG, said: “The first direct ISP deal in Germany is concrete proof that our growth strategy is working – and at a remarkable pace. There is strong and growing demand among German Internet service providers to offer their customers real added value through cybersecurity services while simultaneously increasing ARPU. Our cybersecurity solution, cyan Guard 360, meets this need.”

The importance of this development lies in the potential for ISPs to tap into new, high-margin revenue streams while offering enhanced security to their customers. cyan Guard 360 can be implemented quickly, is intuitive to use, and requires no significant additional effort on the part of the customer, making it an attractive option for ISPs looking to expand their service portfolios.

cyan AG, which has almost 20 years of experience in the IT industry, offers IT security products for end customers of mobile and fixed network internet providers and financial service providers. Its solutions are integrated as white label products into the apps and system landscape of international business partners, who then offer them to private and business customers under their own brand. cyan’s customers include the Orange Group, Deutsche Telekom (Magenta/T-Mobile), and Claro Chile (America Movil Group).

This first ISP win in Germany underscores the growing trend of ISPs leveraging cybersecurity as a value-added service to drive ARPU growth, a shift that could reshape the competitive landscape in the German ISP market.

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