Kraken requires identity verification before you can deposit, trade or withdraw, and a verified personal account needs a government-issued ID plus a proof of address dated within three months, with Kraken stating that verification typically takes less than 30 minutes.
Key Takeaways
Kraken's verification page, updated 31 December 2025, now shows two personal paths, Verified and higher limits, rather than the four named tiers most guides still list.
Verification comes first: Kraken's instructions say verifying your account is what allows funds to be deposited and trades to be made.
Two documents cover most applications, a government ID and a proof of address under three months old.
Kraken puts verification at typically under 30 minutes, with manual standard review at about 45 minutes and higher limits at a few days.
A standard verified individual can fund 100,000 USD a day and 500,000 USD per 30 days in cash, while no crypto withdrawal ceiling is published.
Kraken states it publishes no direct dial-in support number, so any phone number claiming to be Kraken support is a phishing attempt.
Search for Kraken KYC and you will find detailed tables for Starter, Express, Intermediate and Pro accounts, each with its own limits.
Open Kraken's own verification page and none of those names appear.
The page describes two personal routes: get verified once, and apply for higher limits if you need them.
That mismatch sends people hunting for a button that is not in the interface, and it makes every limit figure attached to those old tier names unreliable.
This guide works only from Kraken's live support pages, with the update date of each page shown next to the figure it supports.
Yes.
Kraken's verification instructions state that verifying your account is what allows funds to be deposited and trades to be made.
Its limits page states that funding limits depend on your residency, your verification status and the asset involved, and that limits are a required part of its compliance measures.
There is no published route to depositing, trading or withdrawing on Kraken without completing verification first.
Path | Documents | Official review time | What it unlocks | Cash funding limits | API keys |
Verified, personal | Government ID plus proof of address under three months old | Instant if automated, about 45 minutes if manual, typically under 30 minutes | Cash and crypto deposits, trading, withdrawals, staking, and margin or derivatives where eligible | 100,000 USD a day and 500,000 USD per 30 days for standard verified individuals | 16 |
Verified plus higher limits | The same documents plus further due diligence requested by an onboarding specialist | A few days, with a first reply usually within 0 to 2 business days | Higher funding limits, access to the OTC desk, higher API limits | Above 100,000 USD a month, set case by case | 25 |
Business | Company registration and ownership documents, not required for personal accounts | Five business days as standard | Funding from a business bank account held in the company name | Set case by case | 25 |
Data verified as of 9 September 2026 against Kraken's verification, processing-time, higher-limits and funding-limits pages.
Kraken's current verification page, updated 31 December 2025, describes two personal paths, Verified and higher limits, and no longer lists the Starter, Express, Intermediate and Pro tiers that most guides describe.
Some Kraken pages still carry the older vocabulary.
The higher-limits article sits on a URL that still reads Pro limits, the account verification walkthrough still refers to Pro as the highest level, and one help page still quotes a 45-minute figure for Intermediate.
The practical reading is that the old names survive in places, while the limits and features you actually get are the ones published on the current verification and limits pages.
If a guide gives you a figure such as a 5,000 USD daily withdrawal cap for Starter or a 9,000 USD lifetime deposit cap for Express, it is describing an earlier schedule and not what your account will show today.
Kraken's document requirements page, updated 19 August 2026, sets out what counts.
For identity, it accepts a passport, a driving licence or a national identity card photographed front and back.
For address, it accepts documents dated less than three months before submission, including bank or credit card statements, utility bills, payroll or employment documents, insurance statements, tax documents, residence certificates, mortgage or property tax bills, and rental agreements signed by both parties.
Three exclusions catch people out.
Post office box addresses are not accepted from any country, mobile phone bills are not accepted as proof of address, and Kraken does not accept United States Postal Service change-of-address letters.
Residents of the United States and South Africa, and anyone funding from a bank in those countries, must also provide a face photo, and United States clients need a Social Security number or an individual taxpayer identification number.
For documents in non-Latin scripts, Kraken says a notarised translation of the proof of address will speed up processing.
Kraken's verification page states that verifications typically take less than 30 minutes.
Its processing-time page, updated 5 December 2025, is more granular: standard verification is instant when handled automatically and about 45 minutes when handled manually, applications for increased funding limits take a few days, and business applications take five days.
The same page notes that processing can slow considerably during periods of high demand and that a delay does not by itself mean anything is wrong with your application.
At the time of writing, a banner sits at the top of both the verification page and the document requirements page stating that Kraken is facing delays in processing new accounts and asking users not to submit multiple verification requests.
Kraken's own guidance is that re-uploading the same documents does not help, and that it will email you if it needs anything else.
One setting is worth checking before you start: if you cannot edit your address or upload documents, Kraken suggests turning off the Global Settings Lock, which runs on a timer you set and which support cannot expedite.
Your verification status sits in two places depending on which interface you use.
On the Kraken app and website, open the profile menu, select Settings and scroll to the limits section, which shows both your current level and the limits attached to it.
On Kraken Pro, the same information sits under Settings in the Account details section, which is also where the Get higher limits button appears once a first verification is complete.
If a document is rejected, Kraken's guidance is to remove or replace the file rather than resubmit the same one, and it says the fresh review can take a few business days with an email once it completes.
Most rejections trace back to the criteria on the document requirements page rather than to eligibility.
Each of the following fails Kraken's published criteria: an address document older than three months, a mobile phone bill used as proof of address, a national identity card uploaded with only one side, an ID whose name does not match the account, and a file that is password protected.
Kraken also publishes image criteria for document photographs, so a blurred, cropped or partly obscured image can be refused.
Verification will not open a market that Kraken does not serve, so it is worth checking the geography before you upload anything.
Kraken's licensing page, updated 17 August 2026, sets out where it operates and under which registrations.
In the United States it operates as a FinCEN-registered money services business and does not offer services to residents of Maine or New York.
It is registered as a restricted dealer across every Canadian province and territory, with margin and derivatives unavailable to Canadian clients, and it operates in Australia under an AUSTRAC registration.
Kraken lists Japan among the regions it does not serve at all, alongside a set of sanctioned jurisdictions, so in those regions availability is the obstacle rather than documents.
Kraken also notes that funding providers may decline certain locations at their own discretion, which means card funding can be unavailable even where the account itself verifies normally.
Kraken publishes two figures that describe the same standard personal account in different ways.
The verification page frames the standard path as being for cash activity under 100,000 USD a month.
The funding limits page, updated 3 September 2026, states that standard verified individual accounts can deposit and withdraw up to 100,000 USD a day and 500,000 USD per 30 days.
Both figures are published by Kraken, and the limits that apply to your own account appear in the Limits tab of your account settings.
Three further points matter.
Limits run on rolling windows rather than calendar periods, so a 24-hour limit resets 24 hours after the transaction that used it.
All cash limits are calculated in United States dollars, which means a deposit in another currency can breach a limit on conversion even when the local number looks smaller.
Crypto deposits are unlimited and crypto withdrawal limits are described as dynamic rather than published as a figure, so the Limits tab is the only place to see yours.
Monero is the exception: from 15 August 2026 Kraken applies rolling 30-day caps of 3,500 USD deposit and 1,500 USD withdrawal for individual accounts.
One detail on the same page prevents a common first-deposit delay.
Where the deposit instructions ask for it, a cash transfer must carry a reference to your Kraken public account ID, which begins with AA and runs to 16 characters.
The name on the sending bank account also has to match the name on the verified Kraken account, so a mismatch between the two can delay a deposit.
Kraken's published position is that verification precedes funding and trading, so an unverified account is an account you cannot yet deposit into, trade on or withdraw from.
You can create the account, review the fee schedule and set up security features such as two-factor authentication before you submit documents.
We are not going to suggest ways around this, and neither does Kraken.
Verification requirements exist because Kraken holds registrations in markets that require them, which is the same reason its limits page describes those limits as a compliance measure.
MEXC does not serve residents of the United States, the United Kingdom or the European Economic Area, so if you live in one of those regions Kraken is the option available to you and this section is for reference only.
For readers elsewhere, the two platforms publish their verification terms differently, and the differences are worth reading before you pick where to verify.
Question | Kraken | MEXC |
Official review time | Typically under 30 minutes, about 45 minutes if manual review is needed | Usually within 15 minutes, with 8 to 24 hours for some applications |
Applications allowed per day | Not published; Kraken asks users not to submit multiple requests | Three Primary and three Advanced applications a day |
Daily crypto withdrawal ceiling | Not published; the figure for your account appears in the Limits tab | 80 BTC after Primary KYC and 200 BTC after Advanced KYC |
Fiat and cash limits | 100,000 USD a day and 500,000 USD per 30 days for standard verified individuals | P2P fiat trading after Primary KYC and 20,000 USD a day after Advanced KYC |
Accounts per identity | Not published | Verification for up to two MEXC accounts |
Data verified as of 9 September 2026 against Kraken's support pages and MEXC's official KYC FAQ dated 2 June 2026. Each platform publishes different figures, so the rows show what each one states rather than a like-for-like score.
Two practical differences follow from that table.
Kraken publishes a cash ceiling and keeps its crypto ceiling private, while MEXC publishes a crypto ceiling of 80 BTC a day after Primary verification and 200 BTC after Advanced, per MEXC's official KYC FAQ. If your reason for verifying is to move size on-chain rather than through a bank, that is the number your decision turns on, and it is a published figure rather than a dynamic one.
MEXC also publishes a retry rule, three Primary and three Advanced applications a day, which is useful when a first submission fails on a photo quality problem rather than on eligibility.
MEXC's FAQ states that not completing verification may affect access to certain services such as deposits, withdrawals and trading, depending on the regulatory requirements in your region.
Searches for Kraken support turn up phone numbers on question forums, review sites and document-hosting pages that do not belong to Kraken.
Kraken's own guidance is direct: it states that it does not publish direct dial-in support numbers and that any phone number you find online claiming to be Kraken support is a phishing attempt.
Kraken also states that its support team will not call you without first arranging contact through email or chat, and that a verified call shows a banner in the app while it is active.
The official routes are the chat option inside any support article and the Chat with us option under Account settings in the mobile app.
No legitimate Kraken agent will ask for your password, your two-factor codes or your recovery phrase, and the same rule holds for every exchange, including ours.
We run MEXC Learn, part of MEXC, which competes with Kraken outside the regions listed above, so weigh this section accordingly.
Our view is that Kraken's verification documentation is among the better examples in this industry: the document list is specific down to which bills it will not accept, the review times are published as ranges rather than marketing claims, and the delay banner is displayed rather than hidden.
Where we think it falls short is the vocabulary gap between its own pages, which is what sends readers to third-party guides describing tiers that no longer appear in the interface.
Kraken also keeps its crypto withdrawal ceiling private, and we would rather see a number.
On our side, MEXC states 80 BTC a day after Primary verification and 200 BTC after Advanced, along with a 15-minute typical review, and we would rather be judged against those published figures than against a claim that verification is quick.
What we will not tell you is that verification is optional, on our platform or anywhere else, because MEXC's own FAQ states that skipping it can affect deposits, withdrawals and trading depending on your region.
Verify on Kraken if you need bank rails in a market it serves, if you want a venue with registrations behind it, or if your activity is cash-heavy and the published 100,000 USD daily limit fits your size.
Look elsewhere if you are outside those markets and your priority is a published crypto withdrawal ceiling, faster typical review, or a stated retry allowance when a submission fails.
Where you live settles most of this before any feature does, as the geography section above sets out for Kraken.
MEXC is not available to residents of the United States, the United Kingdom or the EEA, it appears on ESMA's list of non-compliant entities, and it is offboarding Netherlands customers by 31 October 2026 with final offboarding on 16 November 2026.
Does Kraken require KYC?
Yes, Kraken's instructions state that verifying your account is what allows funds to be deposited and trades to be made.
There is no published route to depositing, trading or withdrawing without it.
Can I use Kraken without verifying?
You can create an account and set up security features, but Kraken publishes no way to deposit, trade or withdraw before verification is complete.
Its funding limits page describes these checks as a compliance requirement.
What documents does Kraken need?
A government ID, meaning a passport, driving licence or national identity card, plus a proof of address dated within three months.
Mobile phone bills and post office box addresses are not accepted.
How long does Kraken verification take?
Kraken states that verification typically takes less than 30 minutes, with standard manual review at about 45 minutes.
Higher-limits applications take a few days and business applications five days.
Why is my Kraken verification delayed?
Kraken's verification page currently shows a banner about delays in processing new accounts and asks users not to submit multiple requests.
Its guidance is that re-uploading the same documents does not speed things up.
What is the difference between Verified and higher limits on Kraken?
Verified covers standard use up to the published cash limits with 16 API keys.
Higher limits raises cash funding above 100,000 USD a month and adds OTC desk access and 25 API keys.
Does Kraken still have Intermediate and Pro tiers?
Kraken's current verification page shows two personal paths, Verified and higher limits, rather than those named tiers.
Some older Kraken pages and URLs still use the previous vocabulary.
Does my verification level change my Kraken fees?
No, trading fees follow the Kraken Pro tier schedule, which is set by 30-day volume or assets held on the platform.
Verification governs funding limits and feature access instead.
What is Kraken's daily withdrawal limit?
Cash withdrawals are limited to 100,000 USD a day and 500,000 USD per 30 days for standard verified individuals.
Kraken does not publish a crypto withdrawal figure, which appears in your Limits tab.
This article was written by MEXC Learn, part of MEXC, which competes with Kraken for customers outside the regions listed above.
Verification requirements, limits and processing times change without notice, and every figure here was verified on 9 September 2026 against the Kraken and MEXC pages named in the text.
Nothing here is legal, tax or investment advice, and the limits that apply to your own account may differ from the published figures.
MEXC is not available to residents of the United States, the United Kingdom or the European Economic Area.
If you trade outside those regions, MEXC publishes its verification levels and the limits attached to each one before you sign up.