充值過程中常見狀態及解決辦法
<div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-KNxxdliIUoKpDjxcMF9uGZMjsIg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>狀態 1：</strong><strong><a href="https://www.mexc.com/zh-TW/announcements/article/17827791526203#:~:text=%E7%8B%80%E6%85%8B%207%EF%BC%9A%E5%AE%8C%E6%88%90-,%E7%8B%80%E6%85%8B%201%EF%BC%9A%E5%85%A5%E5%B8%B3%E4%B8%AD,-%E8%A7%A3%E6%B1%BA%E8%BE%A6%E6%B3%95%EF%BC%9A">入帳中</a></strong></span></div></li><li class="ace-line ace-line old-record-id-Awd8dxxB2o0MZ3xUrNFuS80MsPg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>狀態 2：</strong><strong><a href="https://www.mexc.com/zh-TW/announcements/article/17827791526203#:~:text=%E6%82%A8%E7%9A%84%E8%B3%87%E7%94%A2%E3%80%82-,%E7%8B%80%E6%85%8B%202%EF%BC%9A%E9%A0%90%E5%85%A5%E5%B8%B3,-%E8%A7%A3%E6%B1%BA%E8%BE%A6%E6%B3%95%EF%BC%9A">預入帳</a></strong></span></div></li><li class="ace-line ace-line old-record-id-FLzSdLWqDoEk4Dx8sqwut48fsSe"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>狀態 3：</strong><strong><a href="https://www.mexc.com/zh-TW/announcements/article/17827791526203#:~:text=%E3%80%8B%E9%80%B2%E8%A1%8C%E4%BA%86%E8%A7%A3%E3%80%82-,%E7%8B%80%E6%85%8B%203%EF%BC%9A%E5%85%85%E5%80%BC%E6%88%90%E5%8A%9F,-%E8%A7%A3%E6%B1%BA%E8%BE%A6%E6%B3%95%EF%BC%9A">充值成功</a></strong></span></div></li><li class="ace-line ace-line old-record-id-QRvzdV0EYoX2zexu4tNuRrIysud"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>狀態 4：</strong><strong><a href="https://www.mexc.com/zh-TW/announcements/article/17827791526203#:~:text=%E5%92%8C%E5%90%88%E7%B4%84%E5%B8%B3%E6%88%B6%E3%80%82-,%E7%8B%80%E6%85%8B%204%EF%BC%9A%E5%BC%B7%E5%85%85%E5%80%BC%E9%80%80%E5%9B%9E,-%E8%A7%A3%E6%B1%BA%E8%BE%A6%E6%B3%95%EF%BC%9A">強充值退回</a></strong></span></div></li><li class="ace-line ace-line old-record-id-I2aHdV60donkhgxGI0guqb8Ps7g"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>狀態 5：</strong><strong><a href="https://www.mexc.com/zh-TW/announcements/article/17827791526203#:~:text=%E6%9F%A5%E7%9C%8B%E9%80%80%E5%9B%9E%E8%A9%B3%E6%83%85%E3%80%82-,%E7%8B%80%E6%85%8B%205%EF%BC%9A%E7%84%A1%E6%95%88%E5%85%85%E5%80%BC,-%E8%A7%A3%E6%B1%BA%E8%BE%A6%E6%B3%95%EF%BC%9A">無效充值</a></strong></span></div></li><li class="ace-line ace-line old-record-id-Mpzid3dT0oNOAYxEI8duz86lsMc"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>狀態 6：</strong><strong><a href="https://www.mexc.com/zh-TW/announcements/article/17827791526203#:~:text=%E5%AE%A2%E6%9C%8D%E5%9C%98%E9%9A%8A%E3%80%82-,%E7%8B%80%E6%85%8B%206%EF%BC%9A%E5%8F%97%E9%99%90%E4%B8%AD,-%E8%A7%A3%E6%B1%BA%E8%BE%A6%E6%B3%95%EF%BC%9A">受限中</a></strong></span></div></li><li class="ace-line ace-line old-record-id-Ip5Pd2SIQocL0rxRZsqumrEjsYg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>狀態 7：</strong><strong><a href="https://www.mexc.com/zh-TW/announcements/article/17827791526203#:~:text=%E6%82%A8%E9%80%80%E5%9B%9E%E8%B3%87%E7%94%A2%E3%80%82-,%E7%8B%80%E6%85%8B%207%EF%BC%9A%E5%AE%8C%E6%88%90,-%E8%A7%A3%E6%B1%BA%E8%BE%A6%E6%B3%95%EF%BC%9A">完成</a></strong></span></div></li></ul><div class="ace-line ace-line old-record-id-KDo7dZYf2oUPTkxfxGSur5L1shb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-ZRZodiA56oTjgDx3dnHurkt0sud"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>狀態 1：入帳中</strong></span></h2><div class="ace-line ace-line old-record-id-EXEyd2erOowk9jx9xygulE18sEb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-KTHKdloAOofMlmxKZjmurrDusLd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解決辦法：</strong></div><div class="ace-line ace-line old-record-id-WRiBd14hMoyKOox3yoMuf7KzsEe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）查看<a href="https://www.mexc.com/zh-TW/learn/article/how-to-check-the-number-of-block-confirmations-on-mexc/1">區塊確認數</a>是否滿足入帳要求。滿足所需確認數後，資產可進行提幣或轉帳等操作。</span></div><div class="ace-line ace-line old-record-id-U1E2dRe3hoPTusxDllAuU8jUsyg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）確認充值通道是否開啟。如果充值通道未開啟，需耐心等待充值通道開啟後才可協助處理您的資產。</span></div><div class="ace-line ace-line old-record-id-VSpgdkRYaoCUxRxZumQuAwM6sxc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-EI9qd7tL0ov0jpx9QIpuPep3sHf"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>狀態 2：預入帳</strong></span></h2><div class="ace-line ace-line old-record-id-FCpBdafLeo3hd0xBHo4ui93us8c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-VdGZdwQuhotlcyxFeeNu2RihsTu"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解決辦法：</strong></div><div class="ace-line ace-line old-record-id-HTVndwnTRouQMrxywBLuP21nsih"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">預入帳確認數低於入帳成功確認數，在充值滿足入帳成功確認數要求之前，滿足預入帳確認數之後，用戶資產可以用於交易，但不可提幣，資產入帳成功後才可提幣。</span></div><div class="ace-line ace-line old-record-id-LXN5d86jCoU0DLxkh5vuPJGXs0b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-DA0idqcb1oI7v7x81F2uKRABswh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您因某些原因觸發風控，您的充值將無法預入帳，需等待確認數滿足入帳成功確認數後，您的資產將自動到帳。</span></div><div class="ace-line ace-line old-record-id-SoZidTpwooiYKsxXNmhuNoLSs3c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-XtsTdamy8oh6snxnrevu90Wgsle"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">關於更多預入帳內容，您可以閱讀《<a href="https://www.mexc.com/zh-TW/announcements/article/17827791526201">什麼是預入帳</a>》進行了解。</span></div><div class="ace-line ace-line old-record-id-HkkadnShmoZUyzxKgK3u2t5DsTB"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-N9RhdzHmDoRVLUxOIVsuyQEbsOf"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>狀態 3：充值成功</strong></span></h2><div class="ace-line ace-line old-record-id-OJwvdo5WboP85txeQqmuM6oJsBd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-QeAndb8IqoomGxx9p3YuqIEqsne"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解決辦法：</strong></div><div class="ace-line ace-line old-record-id-AJ7Ud1m3TosPSbxkj80uLNUHsR0"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">已成功到帳的，如果您在帳戶內未找到充值資產，請檢查充值帳戶是否正確。</span></div><div class="ace-line ace-line old-record-id-Nrf8dzb8coL91AxbFxuueMy5suf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-RUnAdl0l3oiMgwxF1DsuXQgnsgf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">若您的充值狀態為成功，但您未在帳戶內找到充值資產，請檢查您的資產劃轉記錄。若您充值時選擇充值至合約帳戶，資產將被自動劃轉至您的合約帳戶。請同時檢查您的現貨帳戶和合約帳戶。</span></div><div class="ace-line ace-line old-record-id-WIrbdb20MoLN71xBEEGuEpMQs4c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-DGxEdTsCqotJOkxWvLRuILF7s2d"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>狀態 4：強充值退回</strong></span></h2><div class="ace-line ace-line old-record-id-KE5NdF1kIoK2BWxF3ZAuiPTWs1e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-PRe1duHOAo32QXxk7pkugdDtsrg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解決辦法：</strong></div><div class="ace-line ace-line old-record-id-BrCFdpcuToxDxsxxiJ0uJjh2sqf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">未上架資產已退回，點擊強充退回按鈕即可查看退回詳情。</span></div><div class="ace-line ace-line old-record-id-Nto0dUnSPoIoxBxQCZvuLRZlsUb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-BnQadxzH2oHzX2xP9BkuzmCJsZf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您充值的資產為下架幣種，MEXC 已不支持該幣種充值。 該資產已自動退回至資產發出地址，點擊強充退回按鈕即可查看退回詳情。</span></div><div class="ace-line ace-line old-record-id-RvoAdS7DMoYFPGx5Drduwi1Msck"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-Iy9cdpoEhomYb7x1F9UuuGk8slc"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>狀態 5：無效充值</strong></span></h2><div class="ace-line ace-line old-record-id-VTPGdKvIJooQihxzBxuuhp7nsYg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-UaqPd5Pw2oni2kxokTMuLdCvscT"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解決辦法：</strong></div><div class="ace-line ace-line old-record-id-PpVXdAq6SopBCOxkLREuD66lsCf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">通常情況下，若一筆轉帳被多次記入帳戶，或實際充值數量為零，系統會將其判定為無效充值，不會計入您的帳戶資產。</span></div><div class="ace-line ace-line old-record-id-O416dCrhLoPNT2x593cuPHYXsWe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">建議您查看自己的充值記錄，並與資產轉出平台取得聯繫，進一步確認該筆轉帳的有效性。如有任何疑問，請隨時聯繫 MEXC 客服團隊。</span></div><div class="ace-line ace-line old-record-id-FA8Nd0LWJocsE1xdZopuJZpksYY"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-IPXJdHy8ioPNRHxdJk1uOvNLsZd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>狀態 6：受限中</strong></span></h2><div class="ace-line ace-line old-record-id-Mv9qd8kCEoNKypxEf2jujck9svb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Zua8dWjBqoMsDhxBQo8uSe1Nscf"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解決辦法：</strong></div><div class="ace-line ace-line old-record-id-XOH3dU8DkomFPBx8ARPuqR35seJ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">由於不同地區的法律合規限制，某些帳戶充值功能有所限制。 若充值狀態顯示為受限中，請您根據頁面提示完成 KYC 要求，完成後即可恢復充值功能。 如果您不願意或無法完成 KYC，也可在頁面點擊充值退回，提供頁面所需資料，MEXC 將在一周左右為您退回資產。</span></div><div class="ace-line ace-line old-record-id-E3IjdsEFioBwhjxyynUugF9hs6d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-FIwMdWJ5foHjjgxcBEmuztQVsbh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>狀態 7：完成</strong></span></h2><div class="ace-line ace-line old-record-id-N0Fzdf3SzongCexSl0Zus5qjs3d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Zb6UdoW1MocDO2xQcoluYHhVstg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解決辦法：</strong></div><div class="ace-line ace-line old-record-id-WRTEdzbLmoWVIxxGpeeuyS9SsKg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">受限資金退回完成，點擊可查看退回詳情。</span></div><div class="ace-line ace-line old-record-id-YTnVdD5Hcof3u8x50jouwNjFs2d"><span style="font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div></div>
錢包維護導致充值/提現暫停怎麼辦？
<div><div class="ace-line ace-line old-record-id-Q4qkd5j7NoUSuvxc2zLuEZaZsNe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">當您在 MEXC 平台進行充值或提現時，可能會碰到充值/提現網路【暫停】的狀態。如下圖所示：</span></div><div class="ace-line ace-line old-record-id-QpBrdUN5KoPk4SxcAYaujV84sTb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-QMIadJeGQoX0zLxEmT3uoR0LsXe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F2025071820535556606pUUQTyXraCr0.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-UhsfdhthEo4J0cxJDNduGoqYs4f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-QF86dWIWVo48Nfxb64wuJLf5sTh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 如何查看平台當前充值/提幣狀態</strong></span></h2><div class="ace-line ace-line old-record-id-HKhIdPwCOoo6QVxWebXuIgmTs3g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-BrLjdwhbDodOFfxvdoZuRNgfsMe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">為了便於用戶實時查看代幣的充值和提幣狀態，MEXC 提供了專門的查詢頁面。</span></div><div class="ace-line ace-line old-record-id-C9aLdGFn0orFp6x9bmZulC1gsjc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-Lzq3dUeOioaLofxMjhXuKgHAsZd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">*BTN- 點選查看&BTNURL=<a href="https://www.mexc.com/zh-TW/assets/status">https://www.mexc.com/zh-TW/assets/status</a>*</span></div><div class="ace-line ace-line old-record-id-Cg96dQen1oXi2zxOjrxuBJRSsIb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-BIlWdAtSDoPSCVx1NbmuPGsvs3c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您可以在頁面的搜索框中輸入代幣名稱，快速查詢其充值和提幣狀態。或者您還可以勾選【僅展示網路異常幣種】選項，即可僅查看充提狀態存在異常的代幣。</span></div><div class="ace-line ace-line old-record-id-YhPudyQwsoOzPqxJVZYuwYcfs1c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-GC1kdUanFoD9V8xRh0LuJDirsnX"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250718205355326zDwK4ea81X4gUh.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-NHOYdEoZ9oztaCxjuR3uCmJws0f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-WLTFdr8tXoZxpNxNNHHu3C2gsrb"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. MEXC 暫停充值/提現的常見原因</strong></span></h2><div class="ace-line ace-line old-record-id-MbAkdtlAGoxG1axWvT5uaJzTs1b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-MWz3d9fhioclPPx0EqKuWnFLsec"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）鏈上維護。由於區塊鏈網路本身正在進行升級或維護，交易所需等待鏈路穩定後，才會重新開放該幣種的充值與提現功能。</span></div><div class="ace-line ace-line old-record-id-GSrZdZDqzo2fb2xXC6HueQ8usDg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-BacRdtVl9oICnrxXFRTuZB3hs3c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）錢包維護。由於項目方發布新版本或平台節點升級，交易所需對錢包系統進行更新。不同交易平台的維護週期可能存在差異，待錢包功能恢復後將重新開放充值與提現。</span></div><div class="ace-line ace-line old-record-id-JJUbdRZYMoPmRbxmXW8uZeqisUf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-OhzhdI6RRodB5BxTjmHuSdsYsmb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）禁止充值。MEXC 暫不支持某些幣種的充值功能，若用戶在此狀態下進行充值操作，可能導致資產無法找回或永久丟失。</span></div><div class="ace-line ace-line old-record-id-OJRLdrETtoE9kPx7HhdubZyMsAg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-NgX0dIL2joQf0HxN3QLu84qTsbd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）應項目方要求。應項目方提出的需求，基於主觀或客觀原因，平台需臨時配合關閉該幣種充值/提現，恢復時間將視項目方進度而定。</span></div><div class="ace-line ace-line old-record-id-IbgndHfFmocCk1xt1AKuNF7VsRe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Bq4nd9P8Aon3nqxffAGuQfntsnH"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）項目升級。當項目方更換合約地址或進行協議升級時，為保障資產安全，平台將暫停相關幣種的充值功能，待升級完成後恢復正常使用。</span></div><div class="ace-line ace-line old-record-id-FOcFdzOn2oAgbOxP2zZurCPnsof"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-V7AzdXYRQoY1vvxjizNuOkdysld"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">6）項目方跨鏈橋問題。部分多鏈部署項目可能涉及跨鏈橋操作，例如用戶從 A 鏈充值，B 鏈提現。此類操作需平台協調處理，若跨鏈橋服務異常或正在維護，相關充值/提現功能將暫時關閉。</span></div><div class="ace-line ace-line old-record-id-TkYLd5j53oPKTixbZ3EuXCKMslf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-YX9KdqrIRoLzXMxHuBPub8WXsJf"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>3. 錢包維護導致充值/提現暫停怎麼辦</strong></span></h2><div class="ace-line ace-line old-record-id-NLn5dLfEToqmEmxt2mluQzhXsrd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-IDT8dQH1eohqTJx9GmSuWVJ6sqg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在充值/提現維護期間，如果您還沒有發起充值/提現，您可以選擇其他網路進行充值/提現。如下圖所示 SHIB 代幣，SOL 網路充值暫停，您還可以選擇使用 BSC 或 ETH 網路進行充值。</span></div><div class="ace-line ace-line old-record-id-KwFMdVquiomMYPxxEuTuhl5zspd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-VpAhdgkLFoupkyxgyOAuHox8skh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250718205355048lGN1RBugtW0szW.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-KOMMdwFTXoRZygxT2ahuPim1svg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Hb9jd7hB3oLXUAx5z0nuymIIs7c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">充值維護期間，請勿發起充值，否則您的資產可能丟失。您可以點選頁面上的【網路恢復提醒】按鈕，當網路恢復後，平台將透過郵件和站內信的形式通知您。</span></div><div class="ace-line ace-line old-record-id-TdZ1dCHT9oqBN6xywznuJ1TYsKc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-UvCtd1H4SorXx1x621Zu6wl2stc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您已經發起充值，請您耐心等待，直至充值通道開啟後，MEXC 才可繼續協助處理該幣種充值未到帳問題。</span></div><div class="ace-line ace-line old-record-id-S1JQd8j4PoYcv3xsUCwuqZCKsVc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-QSuEdi5KHoygjAxkFRnu9plAsqh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250718205355254i13EOQSAuQi4Ws.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-FcItdRKcsoDih8x4CGWuFY4Ys3f"><span style="font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div></div>