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<div data-page-id="BdL7ddUPQoqirQxIUBkuJRC6sGe" data-lark-html-role="root" data-docx-has-block-data="false"><h2 class="heading-2 ace-line old-record-id-VcvydIaeeoJ54qxhwgWuCaCbsPb"><strong>重要提醒：</strong></h2><div class="ace-line ace-line old-record-id-ZPB2dMJppoRy8gxFtOPum4dLszg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-V4WydWCNIowOhBxar8OuPSf8sxf"><span style="font-size: 16px;">為保障您的資產安全及用戶權益，請您僅充值 MEXC 已上線的數位資產。所有上幣計畫和相關資訊請以 MEXC 官方<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/announcements">公告</a>為準。</span></div><div class="ace-line ace-line old-record-id-EAnXdjk9BoJNVPxfin1uEqyqsHf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-J2G3dsGKGonRugxxbj4uwD6Ssp6"><strong>充值遇到問題</strong></h2><div class="ace-line ace-line old-record-id-F3U1dBLwDoTFTCxZ6dluilp8sic"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MHt8dFSy6o1orcxG00yu9Ac7s3I"><span style="font-size: 16px;">如果您的充值未到帳，可透過以下方式解決：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-PEe7dMgQGoXdbNx8ExouKwCzsog" data-list="bullet"><div><span style="font-size: 16px;">提交【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/deposit-recovery">加密貨幣充值未到帳</a>】表單，客服團隊將協助您嘗試找回資產；</span></div></li><li class="ace-line ace-line old-record-id-VZQJdQA0Oo5AvnxG1fluAIHPsBd" data-list="bullet"><div><span style="font-size: 16px;">閱讀《<a href="https://www.mexc.com/zh-TW/support/articles/360020367791" data-lark-is-custom="true">充值未到帳解決指南</a>》，了解更多充值相關問題的解決辦法。</span></div></li></ul><div class="ace-line ace-line old-record-id-R6sgdKn8foib6axG31MumdRrsrf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-B5rOdIU7boSsiFxNziFuVuRVsnh"><strong>需要協助</strong></h2><div class="ace-line ace-line old-record-id-JHvIdW8NFoclovx9CZMujCnpsGg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IEzzdnBfMoliGhxS821uC6fls2H"><span style="font-size: 16px;">如果您有任何疑問，歡迎透過以下方式聯絡我們：</span></div><div class="ace-line ace-line old-record-id-EJH5dIlDkoZWvaxuoX5uQT9Asoe"><span style="font-size: 16px;">1）點擊官網右下方「線上客服」按鈕，輸入您的問題後進行諮詢；</span></div><div class="ace-line ace-line old-record-id-K2zIdyc5joFY1Vx7yV6uPVLWsog"><span style="font-size: 16px;">2）透過工單中心提交諮詢：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-QPtEdCLroogTOwxncVdupzmxs6c" data-list="bullet"><div><span style="font-size: 16px;">Web：首頁底部資源中心類目下【提交諮詢】→【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/ticket/submit/submit-inquiry">工單中心</a>】</span></div></li><li class="ace-line ace-line old-record-id-AprjdQxjVoAze1xt4UfuSzZcsku" data-list="bullet"><div><span style="font-size: 16px;">App：首頁快捷按鍵區域 →【更多】→ 服務類目下【提交申請】→【工單中心】</span></div></li></ul><div class="ace-line ace-line old-record-id-XsFwdhEDZooaSGxHXHQuCldOsEg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KXTSdvyw0oD5kVxqccaui0UWsPm"><span style="font-size: 16px;">*BTN-<strong>工單中心</strong>&BTNURL=<u><a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/ticket/submit/submit-inquiry">https://www.mexc.com/zh-TW/support/ticket/submit/submit-inquiry</a></u>* </span></div><div class="ace-line ace-line old-record-id-NX64dWDzFop8UhxEteEupJ4fsgf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LnYddoUqioEnbtxAPo8uPw2OsFh"><span style="font-size: 16px;"><a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW">MEXC</a> 將竭誠為您服務。</span></div><div class="ace-line ace-line old-record-id-QycsdvwuWoiPPNxRCMpujRMTsmh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-OcSedMoc0oKtExxu8k5udFf9svc"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-IbR1dlhsfo8ErExg7rRuHUMlsSf" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/article/troubleshooting-guide-360020367791" style="font-size: 16px;">充值未到帳解決指南</a></div></li><li class="ace-line ace-line old-record-id-P7d3dX9nWoBXQFxhzCbuuYVHsUc" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969" data-lark-is-custom="true" style="font-size: 16px;">如何填寫加密貨幣充值未到帳表單</a></div></li><li class="ace-line ace-line old-record-id-PtiHdWGOaofJVwxmSHTuDIWAskh" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/common-deposit-statuses-and-how-to-resolve-them-17827791526203" data-lark-is-custom="true" style="font-size: 16px;">充值過程中常見狀態及解決方法</a></div></li><li class="ace-line ace-line old-record-id-NZ3XdWYSno6emnxZmPIu4s7gs8g" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/proof-of-funds-requirements-17827791510667" data-lark-is-custom="true" style="font-size: 16px;">資金證明文件要求說明</a></div></li><li class="ace-line ace-line old-record-id-FCZDd01ItoKGXhxbCxGuhgpPsCc" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC 充值受限退回申請</a></div></li></ul></div>

<div data-page-id="Vnx6d9fWoovn8OxdVPLukmcesue" data-lark-html-role="root" data-docx-has-block-data="false"><h2 class="heading-2 ace-line old-record-id-LiZ1doh2FoihV2xkgT7ulZqJs8b"><strong>Memo/Tag 的作用</strong></h2><div class="ace-line ace-line old-record-id-XNOsdoW8GoTpd2xta1YuseKbsSh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EP4Odk18EoGso2xC2XHuginVsOd"><span style="font-size: 16px;">Memo/Tag 是某些數位貨幣轉帳時必需的附加地址信息，用於識別具體的交易接收者。對於如 XRP、ATOM、<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/price/XLM">XLM</a>、<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/price/BTS">BTS</a> 等幣種，僅有錢包地址是不夠的，必須同時填寫正確的 Memo/Tag 才能完成有效轉帳。</span></div><div class="ace-line ace-line old-record-id-WzDUdxDeno6MhvxViYQuTFy4s9c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MkRUdyYzUoQE1ixrAHRuGDdOs5b"><span style="font-size: 16px;">在 MEXC 平台上，需要填寫 Memo/Tag 的幣種（如 <a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/price/XRP">XRP</a>、<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/price/ATOM">ATOM</a> 等）所有帳戶都是共用同一個充值錢包地址。因此，只有填寫正確的充值標籤，系統才能將資產準確分配到您的帳戶。</span></div><div class="ace-line ace-line old-record-id-V66vdY6IoobosoxJ9QFuAGJOsOf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-SQQYddI4xoatXkx0aZeuE7yPsXf"><strong>如何找回資產</strong></h2><div class="ace-line ace-line old-record-id-R1wmdUgfKosuIhx8ikauFKUFsV0"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TkKOdupVHoD5AwxhAzLuEnPAsjh"><span style="font-size: 16px;">如果您在轉帳時忘記填寫或填錯了 Memo/Tag，可以透過填寫【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/deposit-recovery">加密貨幣充值未到帳</a>】表單進行資產找回申請。詳細操作步驟請您參考《<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/article/how-to-fill-out-the-uncredited-crypto-deposit-form-17057846626969">如何填寫加密貨幣充值未到帳表單</a>》。</span></div><div class="ace-line ace-line old-record-id-GIBRdDaUcosUTpxvapEuijMUsge"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-N1SrdGvwgoeJzhxchSbuRR3zs2c"><span style="font-size: 16px;">*BTN-<strong>加密貨幣充值未到帳</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/deposit-recovery">https://www.mexc.com/zh-TW/support/deposit-recovery</a>*</span></div><div class="ace-line ace-line old-record-id-PcqEdbH1Bo1LtVxp6dUuD8l2sWe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-A13Zd58vmoLkF6x5ke7uEvgOspc"><strong>條款與規則</strong></h2><div class="ace-line ace-line old-record-id-C1fedIfxmoaAK6xZMnhuoLYusJB"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EBzgdrdxuo3MQ4xlq2Du5bbvsec"><span style="font-size: 16px;">1）MEXC 將竭盡全力幫您進行資產找回，但由於區塊煉網絡的複雜性，MEXC 無法確保在所有情況下都能恢復 100% 的資產。</span></div><div class="ace-line ace-line old-record-id-GuYkdbYutoqQZaxqokUuent8sDd"><span style="font-size: 16px;">2）如果 MEXC 無法進行資產找回，交易者存入的不支持的幣種將導致永久損失。</span></div><div class="ace-line ace-line old-record-id-EVoLdPNYhoo712xhjMNuJvCUsh3"><span style="font-size: 16px;">3）由於資產找回涉及到大量人力投入，您的資料審核透過的情況下，我們可能會收取一定手續費費用，具體數額以頁面顯示為準。</span></div><div class="ace-line ace-line old-record-id-XVoudYJFpoiSMBxNVJhu7IUWs9g"><span style="font-size: 16px;">4）審核透過後將展示預計完成時間，若資金找回難度較大，則實際完成時間會有所延長。</span></div><div class="ace-line ace-line old-record-id-YSSpdCeqKo5AbuxFcvfurr64sMf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-HWCTd3yY9o1O1jxTl7auYNMJsLg"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-YBTGd7l4KouhKOxsxMxutkCvsrg" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/article/how-to-check-address-and-memo-17827791511546" style="font-size: 16px;">如何查看地址及 Memo</a></div></li><li class="ace-line ace-line old-record-id-Z6dsdoVLioPITgxrE46u3X0Bsab" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC 充值受限退回申請 </a></div></li><li class="ace-line ace-line old-record-id-QUnDdD76IoWKYzxqD49upY6MsCh" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">充值未到帳解決指南</a></div></li><li class="ace-line ace-line old-record-id-KOuWduRh1o2uPGxQo9kuvTkgs6f" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/what-to-do-when-deposits-withdrawals-are-paused-due-to-wallet-maintenance-17827791526229" data-lark-is-custom="true" style="font-size: 16px;">錢包維護導致充值/提現暫停怎麼辦</a></div></li><li class="ace-line ace-line old-record-id-GqGFdtCeOo4KjAxgi8Fuguqms8d" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/what-is-pre-crediting-17827791526201" data-lark-is-custom="true" style="font-size: 16px;">什麼是預入帳</a></div></li></ul><div class="ace-line ace-line old-record-id-ToqwdYgxTocJZHxcZR4uvpQ6sGa"><span style="font-size: 16px;"><br></span></div></div>

<div data-page-id="NQb8dCXPKoNYqax9FW4uBFZbs1O" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-BRhodcATAoawbWxCK2Iut3Fzsle"><strong>1. 確認充值通道開放狀態</strong></h2><div class="ace-line ace-line old-record-id-JPbXduEM3oso5qxVNnFuYBlKshd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KJwKd82EPovvyZxYtd3u0rhJsir"><span style="font-size: 16px;">如果充值通道關閉或維護中，您的充值暫時無法到帳。請您耐心等待，當充值通道重新開放後即可確認入帳狀態。</span></div><div class="ace-line ace-line old-record-id-SyAdd8IG5oHtDnxHGh8u9XBesxq"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ju91dvLqqoEXo1xKkVXusAGPsOb"><span style="font-size: 16px;">關於充提暫停，您還可以閱讀《<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/articles/17827791526229">錢包維護導致充值/提現暫停怎麼辦</a>》了解更多。</span></div><div class="ace-line ace-line old-record-id-JJ5VdXy9NoOwtCxy7GCu4Ky4sdh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Azv4djpp9oE3rLxXLEquzIZastb"><strong>2. 確認區塊網路狀態</strong></h2><div class="ace-line ace-line old-record-id-PuhPdnT36onUTRxwR0nu9U7Tswd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NEx0dwuRPovaFaxIjTtuhomEsYf"><span style="font-size: 16px;">如果區塊網路狀態顯示未成功，您需要聯絡資產發出方進行確認。</span></div><div class="ace-line ace-line old-record-id-PryQdO69pogQsCxPVL0ub3W0sqg"><span style="font-size: 16px;">如果區塊網路狀態顯示已成功，您需要判斷是否滿足預入帳/入帳成功確認數。</span></div><div class="ace-line ace-line old-record-id-CvWpdbU7Co8IbrxPPPBuqYEbsId"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QhjwdnVkboi37FxzoQ4uL3tFskf"><span style="font-size: 16px;">查看方式：資產-資金記錄-充值記錄-找到您要查看的充值記錄-點選交易憑證（TxID）後對應的超鏈接符號跳轉至區塊鏈瀏覽器。</span></div><div class="ace-line ace-line old-record-id-OrpAdbBWKoY96Px1KIUufBjRscc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" 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data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/XDhgb4DHMo9pRyxnEr8uxmsdsQb/?mount_node_token=LEYKdLuheohXiBxkxuduL8Ehsje&mount_point=docx_image" data-width="2926" data-height="1366" data-lark-image-uri="drivetoken://XDhgb4DHMo9pRyxnEr8uxmsdsQb" data-lark-image-width="2926" data-lark-image-height="1366" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-PLcedfp5eo7sB6xgZD3ugv7Asve"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PJSidGWJtosdThxjYvsuOuOVs3e"><span style="font-size: 16px;">在區塊鏈瀏覽器中查看區塊網路狀態。</span></div><div class="ace-line ace-line old-record-id-SeH8d2aKpok4NfxStz4utzg7sQc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" 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data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJCMFNmYjJkQkJvb21JUnhmUnZEdWpVcUZzUWciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUHBTbmR3OTlubzdEd0Z4RkROQXU1OFB3c2ViIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9CMFNmYjJkQkJvb21JUnhmUnZEdWpVcUZzUWcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/B0Sfb2dBBoomIRxfRvDujUqFsQg/?mount_node_token=PpSndw99no7DwFxFDNAu58Pwseb&mount_point=docx_image" data-width="2420" data-height="1084" data-lark-image-uri="drivetoken://B0Sfb2dBBoomIRxfRvDujUqFsQg" data-lark-image-width="2420" data-lark-image-height="1084" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-Yvz2dv23hoZoXbxbx3fuRVrmsUh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-AwRRdV161oT6ULxT8BUuy6Wiskb"><strong>3. 確認區塊確認數</strong></h2><div class="ace-line ace-line old-record-id-VmtmdJ2AAoVtKgxv6ibue5UtsTd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DBMidIPq6oyd5ixgkklu9BNqstf"><span style="font-size: 16px;">在正常充值情況下，每個幣種都需要達到一定數量的區塊確認次數，才能將轉帳金額存入您的 MEXC 帳戶。由於區塊確認數問題造成充值未到帳，您需要進行確認：</span></div><div class="ace-line ace-line old-record-id-GqgodcfVFoHc84xgOttu01qksne"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ExtZdhLidoSTyxxwhHLu0xlEsGc"><span style="font-size: 16px;">如果不滿足區塊確認數，請您耐心等待鏈上確認。</span></div><div class="ace-line ace-line old-record-id-PaWkdNcjeobxeIxmjemue3Ohsze"><span style="font-size: 16px;">如果已滿足確認數，但資產未到帳，請您查看帳號內是否有充值記錄。</span></div><div class="ace-line ace-line old-record-id-MWmXdiEYtoFszFxoC2puaBozsQb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-S6hYd6kF0oN24PxFyAYuaPamsVK"><span style="font-size: 16px;">註：每個幣種的最低區塊確認數要求都不同。如還未達確認數，請您耐心等待。</span></div><div class="ace-line ace-line old-record-id-PEi0dBBmuo6egFxeeTau1XL5s2c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-V0MgdC8JtoW9OrxkuEauqz27sFh"><span style="font-size: 16px;">如果您想詳細了解區塊確認數相關內容，您可以閱讀《<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/learn/article/17827791509662">如何在 MEXC 上查看區塊確認數</a>》進行了解。</span></div><div class="ace-line ace-line old-record-id-G8BZdMdONo5rhOxogRJujRpbsyd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"8862958c-5436-49ca-afb9-ca702f11d280","height":1378,"width":2878,"currHeight":1378,"currWidth":2878,"natrualHeight":1378,"natrualWidth":2878,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FUfR8bB3R3oVXAtx4EnXuULEtsMb%2F%3Fpreview_type%3D16","file_token":"UfR8bB3R3oVXAtx4EnXuULEtsMb","image_type":"image/png","size":400777,"comments":[]}]}" class="image-uploaded gallery old-record-id-YkuWdiREWokLJbx5RaDuBaOesPg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260915160920433ZS8Fw8tWGGKI7E.png" data-single-block="true" 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data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/UfR8bB3R3oVXAtx4EnXuULEtsMb/?mount_node_token=YkuWdiREWokLJbx5RaDuBaOesPg&mount_point=docx_image" data-width="2878" data-height="1378" data-lark-image-uri="drivetoken://UfR8bB3R3oVXAtx4EnXuULEtsMb" data-lark-image-width="2878" data-lark-image-height="1378" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-GWerduKgwoig8dxBcobuStY2sIf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-G9cedA23UoHLkHxffMruR0bVsqf"><strong>4. 查看帳號內是否有充值記錄</strong></h2><div class="ace-line ace-line old-record-id-Ez7KdVvdho8cjXxVZZYuHdJBs21"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SjRqdelYho7RkMxnmdwuGU79sCh"><span style="font-size: 16px;">查看帳號內是否有相關充值記錄，關於充值狀態您可以閱讀《<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/articles/17827791526203">充值過程中常見狀態及解決辦法</a>》進行了解。</span></div><div class="ace-line ace-line old-record-id-Ol0udYdVDoCeLbxPasKu76efsVd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-S4dIdwY9loC0l7xNxiHu79KMsWe"><span style="font-size: 16px;">如果帳號內沒有相關的充值記錄，您可以點選填寫<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/deposit-recovery">加密貨幣充值未到帳</a>表單。</span></div><div class="ace-line ace-line old-record-id-Tq9hdXIOzoDpCPxflfnubdkwsKd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-XZnndLE1gox37vxlVxBuMdrbsTh"><strong>5. 其他常見充值未到帳解決指南支援</strong></h2><div class="ace-line ace-line old-record-id-C5Dtd8MIVoW17fxMTQjuJYdEsYf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-VRYxdsl9WocWsVx5MuNuqnt2sze"><span style="font-size: 16px;"><strong>5.1 </strong><strong>充值</strong><strong>MEXC</strong><strong>不</strong><strong>支援幣種</strong></span></h3><div class="ace-line ace-line old-record-id-UyJwd9xr9opQ26xIoxcudvfJsWd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-F3YWdtXTfoy1YFxTEeUuUtE8sud"><span style="font-size: 16px;">若您充值幣種的合約地址與 MEXC 支援幣種合約地址不一致，您的充值無法正常到帳。</span></div><div class="ace-line ace-line old-record-id-HwFvdY5BzokmE9xcqJduqC7asNe"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" 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data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CvrzbQeEuoOSRUxLnatu5fiJs3z/?mount_node_token=UKtQdTAKso8gFKxwufouqKIisZg&mount_point=docx_image" data-width="2878" data-height="1264" data-lark-image-uri="drivetoken://CvrzbQeEuoOSRUxLnatu5fiJs3z" data-lark-image-width="2878" data-lark-image-height="1264" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-Wwi0dJlXmoUfMtxpnCeuMZ1FsMg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-ORqwdyxHio7wpvxFve3uM0MQsUc"><span style="font-size: 16px;"><strong>5.2 充值</strong><strong>網路</strong><strong>错误</strong></span></h3><div class="ace-line ace-line old-record-id-FTrRd5QYJohPPMxKM2QunjFzsne"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-O731dTSq6o3mhYxLzOWu4v9GsCb"><span style="font-size: 16px;"><strong>選擇錯誤</strong><strong>網路</strong><strong>充值：</strong>充值幣種時選擇了錯誤的充值網路。如下圖所示充值 MX，您在 MEXC 充值页面获取了 MX-ETH 網路的地址，在提币平台卻使用了 BEP-20 網路轉帳至您 MEXC 平台的 ETH 網路地址，會導致您的充值無法正常到帳。</span></div><div class="ace-line ace-line old-record-id-VoqHdCJBUoQ5wtxAB5ZuDJDpsFe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-B76hdHwKkogyZlxxfaDu44EjsXf"><span style="font-size: 16px;">請您盡快提交<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/deposit-recovery">加密貨幣充值未到帳</a>表單，MEXC 會盡量協助您處理您的充值問題。查詢代幣支援的充值網路方式：在提幣頁面點選【轉帳網路】查看。</span></div><div class="ace-line ace-line old-record-id-SAT0dzjyXomU4bxZe6LugRp5sPF"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" 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data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/NK5Gbi8w4oHhVgxkHpguyF95sgh/?mount_node_token=K7a5d4znuovHWCxd4RSuUBoasad&mount_point=docx_image" data-width="2878" data-height="1368" data-lark-image-uri="drivetoken://NK5Gbi8w4oHhVgxkHpguyF95sgh" data-lark-image-width="2878" data-lark-image-height="1368" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-UA0sdUDpNomJbYxl3MPucVx7shh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-YBezdcW5uoKxqTxMdLauRCJksUg"><span style="font-size: 16px;"><strong>5.3 使用不</strong><strong>支援</strong><strong>網路</strong><strong>充值</strong></span></h3><div class="ace-line ace-line old-record-id-PjLKdkWRmoO2FYxmL8ru8Ev0s9g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KsdDdFHPToZKutxb8qFuWNCdsSN"><span style="font-size: 16px;"><strong>使用不</strong><strong>支援</strong><strong>的</strong><strong>網路</strong><strong>充值：</strong>充值幣種时选择了 MEXC 不支援的網路进行充值。如下图所示充值 MX，MEXC 仅支援使用 ETH、BSC、MORPH 網路充值 MX，但若您在提币平台使用支援網路列表以外的網路轉帳，您的充值将無法正常到帳。</span></div><div class="ace-line ace-line old-record-id-Qt71dnklVoeGIkxdweJuBWLRs5d"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"b29725de-cc8a-4680-9605-9b186651c08b","height":1368,"width":2878,"currHeight":1368,"currWidth":2878,"natrualHeight":1368,"natrualWidth":2878,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FU8N8bJw9UoxRD5xC4WXu0GgosFb%2F%3Fpreview_type%3D16","file_token":"U8N8bJw9UoxRD5xC4WXu0GgosFb","image_type":"image/png","size":450232,"comments":[]}]}" class="image-uploaded gallery old-record-id-MQckdu96mohYIrx9EZeuSdKksFc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260915160923230WDi6ZdAspLnEod.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJVOE44Ykp3OVVveFJENXhDNFdYdTBHZ29zRmIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTVFja2R1OTZtb2hZSXJ4OUVaZXVTZEtrc0ZjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9VOE44Ykp3OVVveFJENXhDNFdYdTBHZ29zRmIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/U8N8bJw9UoxRD5xC4WXu0GgosFb/?mount_node_token=MQckdu96mohYIrx9EZeuSdKksFc&mount_point=docx_image" data-width="2878" data-height="1368" data-lark-image-uri="drivetoken://U8N8bJw9UoxRD5xC4WXu0GgosFb" data-lark-image-width="2878" data-lark-image-height="1368" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-T0QRdBeMZomPNLxhbzhuY5JLs5I"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-NcURdLPMzodyJGxzwnlu3t5nsQe"><span style="font-size: 16px;">5.4 <strong>轉帳時未填入或錯填 Memo/Tag 識別碼，導致無法入帳</strong></span></h3><div class="ace-line ace-line old-record-id-OshRd0L28ofRbgxZm8KuA6UgsEc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-G3XDdfPUSobjhxx8Qe2u12WZsOc"><span style="font-size: 16px;">部分幣種需要填寫標籤（Memo/Tag/識別碼），如 XRP、TON、ATOM 等。若填寫未填/錯填導致充值無法到帳，請提交<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/deposit-recovery">加密貨幣充值未到帳</a>表單。審核預計 1-2 個工作天內完成，完成後我們將透過郵件或站內信即時通知您結果，填寫指南請參考<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/articles/17057846626969">自助申請填寫指南</a>。</span></div><div class="ace-line ace-line old-record-id-Bkahdw8QIoUUeBxzoG0u1W8esch"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YO9KdtyEuoRkDBxofErudvFvsxb"><span style="font-size: 16px;">关于更多 Memo/Tag介绍，您可以阅读内容《<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/learn/article/what-are-memos-tags-/1">什么是 Memo/Tag</a>》。</span></div><div class="ace-line ace-line old-record-id-WCawdLVGYokO9sxR9nHurvyHs1g"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"aca6d8d1-00a6-49d8-9c8f-43d954982c0b","height":436.54208754208753,"width":634,"currHeight":436.54208754208753,"currWidth":634,"natrualHeight":818,"natrualWidth":1188,"pluginName":"imageUpload","scale":0.5336700336700336,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FQtJVbLQtmox7KrxrfqMuEKXAsMc%2F%3Fpreview_type%3D16","file_token":"QtJVbLQtmox7KrxrfqMuEKXAsMc","image_type":"image/png","size":159681,"comments":[]}]}" class="image-uploaded gallery old-record-id-WPDtdDNbkoA0BNxjzJfuwI2ZsWf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260915160917390lopYBDeVc5nIJi.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJRdEpWYkxRdG1veDdLcnhyZnFNdUVLWEFzTWMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiV1BEdGRETmJrb0EwQk54anpKZnV3STJac1dmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9RdEpWYkxRdG1veDdLcnhyZnFNdUVLWEFzTWMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/QtJVbLQtmox7KrxrfqMuEKXAsMc/?mount_node_token=WPDtdDNbkoA0BNxjzJfuwI2ZsWf&mount_point=docx_image" data-width="1188" data-height="818" data-lark-image-uri="drivetoken://QtJVbLQtmox7KrxrfqMuEKXAsMc" data-lark-image-width="1188" data-lark-image-height="818" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-R8pwdJiYJoVUIyxiSIDuLn1As1d"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-L4N8d2z3Voo9YYxSljxuND9CsMc"><span style="font-size: 16px;"><strong>5.</strong><strong>5</strong><strong>透過</strong><strong>不</strong><strong>支援</strong><strong>的智能合約方式充值，導致無法入帳</strong></span></h3><div class="ace-line ace-line old-record-id-J6dBdSYbJoTanjxhhiDuIpxLscb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HAKGdlMeToI9WdxIy0HuG3Otsef"><span style="font-size: 16px;">部分幣種在 MEXC 暫時無法使用智能合約方式進行充值，該情況智能合約轉帳不會記錄在 MEXC 帳戶中，需要人工手動充值。</span></div><div class="ace-line ace-line old-record-id-Zy5Td0SZ0oIr9fxRAEKupBHhsYe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MMDXdylUtoAWRdxx9y8u5smbsjg"><span style="font-size: 16px;">請您提交<strong><a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/deposit-recovery">加密貨幣充值未到帳</a></strong>表單，審核預計 1-2 個工作天內完成，完成後我們將透過郵件或站內信即時通知您結果。</span></div><div class="ace-line ace-line old-record-id-YKd4d5J4BoQm15xpl2zuRq1WsMe"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-BNfGdhL2ro7hNBx4pRBuX1GvsYc"><span style="font-size: 16px;"><strong>5.</strong><strong>6</strong><strong> 充值代幣</strong><strong>平台</strong><strong>已下架</strong></span></h3><div class="ace-line ace-line old-record-id-GFtKdFNy1oCEXjxNXT2uHVNosjg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CCIWdZZ6mok2x3xkJv4ut9MGsKd"><span style="font-size: 16px;">如果您充值了目前 MEXC 平台已下架的代幣並未入帳，請您聯絡客服獲得幫助。</span></div><div class="ace-line ace-line old-record-id-WXMldIaFYohONuxfZk0u3Tx8sHe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-U2iDdubTboYO8BxVbbJuAiP6sng"><span style="font-size: 16px;">出現充值未到帳情況，您可以在 MEXC 平台填寫<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/deposit-recovery">加密貨幣充值未到帳</a>表單。申請提交後，MEXC 預計在 1-2 天內透過郵件或站內信通知您審核結果。</span></div><div class="ace-line ace-line old-record-id-GebKdHRqNoaf8RxTsaFuut9Hs1d"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-PiaRdmXRCo9WeyxFECbuxoZ7s4b"><span style="font-size: 16px;">5.7 同哈希批量轉帳</span></h3><div class="ace-line ace-line old-record-id-JilXdmVyhoicP0xxOCBuz43pslh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DO8mdyLx2ovp4Ux6yDYulRbhswe"><span style="font-size: 16px;">若同一個區塊鏈交易哈希（TxHash）中有多筆轉帳，包含多個接收地址，即「一對多」轉帳，可能導致您的充值未完全到帳。</span></div><div class="ace-line ace-line old-record-id-Pm1Ndyx2Lo4CQqxsREuucDibsgb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AuwudgfR8oS9OyxRtbbuZEgZsNe"><span style="font-size: 16px;">出現充值未到帳情況，您可以在 MEXC 平台填寫<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery">加密貨幣充值未到帳</a>表單。申請提交後，MEXC 預計在 1-2 天內通過郵件或站內信通知您審核結果。</span></div><div class="ace-line ace-line old-record-id-AqkWdFnhqoq3vxxHd0kuYIaqsKc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RktTdpySuoZUfPxZ8huudgqnsUg"><span style="font-size: 16px;">請注意：若同一筆 TxID 下存在多筆充值，您在提交表單時需在 TxID 後添加冒號【:】和數字【99999999】，格式：TXID:99999999（添加後綴是為了區分同一 TxID 的多次提交記錄，不影響實際業務處理）。</span></div><div class="ace-line ace-line old-record-id-Mcb1dT1CyoOEMzxRmo4u6j1LsZb"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-HHsXdU3q9oVNg2xG3svuYwyisYd"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-SpAjdmMnfoPQ13x3ae5uQPIvssf" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/article/what-is-an-uncredited-crypto-deposit-17827791526274" style="font-size: 16px;">什麼是加密貨幣充值未到帳</a></div></li><li class="ace-line ace-line old-record-id-Rqo0dV7mOoNnRvxKI9Eu3e6dsxg" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/how-to-fill-out-the-uncredited-crypto-deposit-form-17057846626969" data-lark-is-custom="true" style="font-size: 16px;">如何填寫加密貨幣充值未到帳表單</a></div></li><li class="ace-line ace-line old-record-id-Qz7RdMf0soJjDpxN5gRuUur4sIg" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC 充值受限退回申請</a></div></li><li class="ace-line ace-line old-record-id-HvHZdqXdIoP35nxo9lJuZICpsvd" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">如何將加密貨幣存入 MEXC 平台（App）</a> </div></li><li class="ace-line ace-line old-record-id-LbtLdotlnoXcbtxTXRlu8U2bsSb" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何將加密貨幣存入 MEXC 平台（Web）</a></div></li></ul></div>

<div data-page-id="L2ErdALeGoslhIxEN1ZuV8hxs8b" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-QpSPdK5KzoeZ4fxygVpuCHHKs2b"><strong>1. 提幣未到帳情況說明：</strong></h2><div class="ace-line ace-line old-record-id-HlwodKflWoDswFxGLLbuD77Oszd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LTKDdjocTo4XjbxjvJ7urwWesCf"><span style="font-size: 16px;">對於區塊鏈資產的提幣，整個過程可以分為三個環節：<strong>出帳方發起提幣</strong>、<strong>區塊鏈網路確認</strong>、<strong>入帳方接收</strong><strong>並</strong><strong>確認轉帳</strong>。</span></div><div class="ace-line ace-line old-record-id-M0nYdiY9IogQoUxdBh6ue4vCsHf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AaDXdQV0GoqKSYxGTMhu7tldsih"><strong style="font-size: 16px;">第一步：出帳方發起提幣請求，將資產從原始帳戶轉出。</strong></div><div class="ace-line ace-line old-record-id-Dd2XdLb9Jo2ZiYxidWiuD4C3sCe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QUUNdPvw2ordLbxnci7uvcpwsZk"><span style="font-size: 16px;"><a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW">MEXC</a> 平台根據不同代幣和區塊情況，提幣請求通常會在 1-60 分鐘內生成一個唯一的交易標識符（TxID）。這代錶著 MEXC 已完成資產的轉移，並將其發送到區塊鏈網路中等待確認。</span></div><div class="ace-line ace-line old-record-id-XVEkdVsvcos7ZdxMmcrug5nOsQe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MLGbdIm9foh2SHxfoiiuiHmeslf"><strong style="font-size: 16px;">第二步：區塊鏈網路進行確認。</strong></div><div class="ace-line ace-line old-record-id-Dyl8dAJAAonZ0Pxnpg0ubyuls3b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UBH1d3ml5ocC5ExzXPxueoiTsWg"><span style="font-size: 16px;">在這一環節中，區塊鏈網路的礦工節點會對交易進行驗證，並將其納入區塊鏈的交易歴史中。這個過程可能需要一定的時間，具體取決於網路壅塞情況、交易費用以及所使用的區塊鏈的特性。您可以點選 <a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/learn/article/how-to-find-txids-on-mexc/1">TxID</a> 未尾的「檢視」連結，打開相應的區塊鏈瀏覽器檢視該筆轉帳在區塊鏈上的確認狀態。</span></div><div class="ace-line ace-line old-record-id-OG9md359pole5lxHXNouPMxrszg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BtUadwGb9o53g2xM7oquJahSsZ8"><span style="font-size: 16px;"><strong>第三步：入帳方接收</strong><strong>並</strong><strong>確認轉帳。</strong></span></div><div class="ace-line ace-line old-record-id-UTLhdpOs1oSGK3xlC8QuwEnRsYg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WcVTd66zpo7hm8xQTXtu8Ufksub"><span style="font-size: 16px;">區塊鏈網路確認交易之後，資產就會被轉入到目標帳戶中。您可以透過查詢區塊鏈瀏覽器或相關工具來驗證交易的確認數和詳細資訊。</span></div><div class="ace-line ace-line old-record-id-SIDsdP9sHopjb2xKYuwuFeMQsMc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-T5ZkdKitLoqC1cx4B2GueRXHsYe"><span style="font-size: 16px;">*BTN-<strong>提幣</strong>&BTNURL=<u><a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/assets/withdraw">https://www.mexc.com/zh-TW/assets/withdraw</a></u>*</span></div><div class="ace-line ace-line old-record-id-TocXd1KE0oZoOXxn8DEuPmt6sng"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-S4rhdwJtfoFFYXxDjXSuKbg0s57"><strong>2. 提幣狀態及對應的解決辦法：</strong></h2><div class="ace-line ace-line old-record-id-LpcOdEnwAoidrCxOMlEuVhbBsRd"><span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="167;254;420" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="167"><col width="254"><col width="420"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-NiY3df4wvoG7BRxlfYIuUzzPssh"><strong style="font-size: 16px;">提幣狀態</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Z6OQdeLjvo8C1Sx3BL8ukzqysFf"><strong style="font-size: 16px;">狀態說明</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-J8Cnd0e5XoPoBoxKJ7huxdQrsuc"><strong style="font-size: 16px;">解決辦法</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-BpzrdjzmhoBwSWx8BliuedwWsyg"><span style="font-size: 16px;">TR 資訊驗證</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-YvtmdCYyWoH2xBxpBg5u9Ctustg"><span style="font-size: 16px;">等待 TR 驗證</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-P4Xnd2MXfolXSGx5ACJuL5uesjg"><span style="font-size: 16px;">1-3 分鐘可完成驗證，耐心等待即可。</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-QPDddRm1qozNXKxOImguhi17s8D"><span style="font-size: 16px;">等待验证</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-Po2md0ZIKo6kRQxsXTSuSamAsUc"><span style="font-size: 16px;">提幣申請已提交</span></div><div class="ace-line ace-line old-record-id-H4qVd4NSxodXh7xfLbju7rOWslf"><span style="font-size: 16px;"><br></span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-UePVdZrhwoLgVlxIOtBu0Aaasve"><span style="font-size: 16px;">該筆提幣需要您的二次確認，MEXC 已將確認鏈接發送至您的郵箱/簡訊箱，請前往獲取連結確認您提幣地址後四位。需要注意：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-F4dfdfaXbo7pmxxN1gquqP3HsCe" data-list="bullet"><div><span style="font-size: 16px;">若您的提幣地址包含 Memo，需驗證公共地址後四位，而非 Memo 地址後四位 </span></div></li><li class="ace-line ace-line old-record-id-VbjAdK0xuo2Mspx3yv1uEJxps8g" data-list="bullet"><div><span style="font-size: 16px;">地址驗證區分大小寫</span></div></li><li class="ace-line ace-line old-record-id-HKwGdVHY6oIscCxYjcRunYlMsxf" data-list="bullet"><div><span style="font-size: 16px;">連結有效時間為 15 分鐘，若連結超時未進行驗證，請取消提幣重新發起提幣。</span></div></li></ul></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-RapxdkXOXoXxQMx8Lv5u23WMsOv"><span style="font-size: 16px;">審核中</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-CBWQdAbbwoDyZWx53hVuJpizsKo"><span style="font-size: 16px;">提幣申請正在審核</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-IamydIv6tooK5YxcMNCupMLPswb"><span style="font-size: 16px;">您的提幣申請正在審核中，預計處理時效為 5-60 分鐘。</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-QN07deU5voJ2xyxKhcFuvAmjs9g"><span style="font-size: 16px;">等待處理</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-JhvRd2eb2oF9DrxtMRiuAZuxsVb"><span style="font-size: 16px;">提幣申請等待系統處理</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="white-space:pre;" class="ace-line ace-line old-record-id-Bt8odpO6xozYYmxLHFeuJyGxsff"><span style="font-size: 16px;">若提幣長時間處於等待處理狀態，請再次檢查該筆提幣的通道是否正常開啟。提幣關閉：提幣通道已關閉，請等待通道開啟後再次嘗試。</span></div><div class="ace-line ace-line old-record-id-I12YdrWebofHSnxvFmAusvfbsYf"><span style="font-size: 16px;">提幣開啟：提幣未成功發出，請聯絡線上客服協助處理。</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-I55NdcwnKoe23wxBVnFuHZuEsje"><span style="font-size: 16px;">處理中</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-FcsIdmx32owLI0xLzEFuurx7s7c"><span style="font-size: 16px;">提幣正在處理</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="white-space:pre;;text-align:left" class="ace-line ace-line old-record-id-LcKOdATFIol4vRxzw3yuTm78sFf"><span style="font-size: 16px;">在提幣處理中，請耐心等待，若此狀態您需要取消提幣，請聯絡客服協助反饋。 <a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/articles/17827791528659">如何取消提幣</a></span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-UQdKdgVNLoeAFlxCnvxuzqmnsQb"><span style="font-size: 16px;">等待區塊確認</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-WkLXdjGjKodyB2xC5eZuQtsBs6d"><span style="font-size: 16px;">區塊鏈上確認中</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-DkdNd7pcpoVk9oxRbuvuDHOcsHg"><span style="font-size: 16px;">提幣已發出，请耐心等待區塊確認。</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-VKEydXlsRoxW4yxrb94uN1aesdb"><span style="font-size: 16px;">等待打包</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-YZI9d4J4bozJCUxQppju5SvBsFf"><span style="font-size: 16px;">區塊鏈等待打包中</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-O1Nqdxddno0FXNxJIVLuxPISs3c"><span style="font-size: 16px;">提幣已發出，请耐心等待區塊打包。</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-FQE3dQC4rorJUIxNhIxuPQVvsch"><span style="font-size: 16px;">已取消</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-XDerdlJDJoxInvxBfNIuCagxskc"><span style="font-size: 16px;">提幣已取消</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-KiXWdO0D9ow92yxbjZnuzuy9sZe"><span style="font-size: 16px;">提幣已取消，您可以重新發起提幣。若非本人操作或對應資產被凍結，請聯絡客服協助。</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-C5Y8d6mxdozeKCx63tquM7QWsyh"><span style="font-size: 16px;">提幣成功</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-AcaYdyWOwoZmYexKBDdueR8ZsAf"><span style="font-size: 16px;">提幣已完成</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-XcicdNbYPotukaxYE4fuvOWxsgh"><span style="font-size: 16px;">您的資產已成功從 MEXC 發送至您的提幣地址，若未收到資產，請聯絡該地址接受平台協助查看。</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-Kke1d8m5MosrJ7xS0g3uYpt8ste"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VwZBdS3zoosoCVxOxK2ub4GPsbh"><strong style="font-size: 16px;">溫馨提醒：</strong></div><div class="ace-line ace-line old-record-id-Z9itdzDzvofXUgxuBOpuEJuKsSb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-MpRydwbs1oksyCxoiSkupfSXsdh"><span style="font-size: 16px;">1）如狀態顯示【處理中】，這是由於區塊鏈網路的性質以及可能存在的壅塞情況，轉帳可能會面臨一定的延遲，請您耐心等候即可。</span></div><div class="ace-line ace-line old-record-id-EJ3VduOjJokZ7sxI7hbuUd93sJb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-F90QdSaP8onFMoxpNgMu0PUGsFd"><span style="font-size: 16px;">2）如果提幣狀態為【提幣成功】，但用戶未收到資產，建議用戶複製提幣 Txid 聯絡資產接收平台查詢。</span></div><div class="ace-line ace-line old-record-id-KLBedqfyRofGmixYo1zuF9gvsvh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Y35KdgQl9okbbkxCJxuu4BrDs7d"><span style="font-size: 16px;">3）如果提幣狀態為【提幣成功】，但資產被接收平台退回至 MEXC，請您前往【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/deposit-recovery">加密貨幣充值未到帳</a>】→【充值到其他平台被退回至 MEXC】，提交資產找回申請。提交表單後，您的退回申請將進入初步審核階段，預計 1-2 天內完成審核。</span></div><div class="ace-line ace-line old-record-id-ZNEgdrcFIoW1LuxS6xRuV0zcs9b"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-PwXddNDiQoVX9exmsjtuoUQWsGf"><span style="font-size: 16px;">4）如果在您的【資產】 -【資金記錄】 -【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/assets/record">提幣記錄</a>】中，該筆提幣申請經過 1 小時仍未生成 TxID，請您立即聯絡 MEXC 線上客服，並附上該筆提幣申請的截圖。我們將協助處理您的請求。</span></div><div class="ace-line ace-line old-record-id-I1xGdYnX6o0Lvtx8Y39u0KCrsid"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-QypDdqW7AoV6y6xtcxguf26wsEg"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-ZyH4d4j28oouJqxtQBMuEo7JsSf" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/article/how-to-withdraw-on-mexc-app-360030808111" style="font-size: 16px;">如何在 MEXC 進行提幣（App） </a></div></li><li class="ace-line ace-line old-record-id-DCO8dg2PPokLMgx8xmWua7DtsUg" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/how-to-withdraw-on-mexc-web-5220961984153" data-lark-is-custom="true" style="font-size: 16px;">如何在 MEXC 進行提幣（web） </a></div></li><li class="ace-line ace-line old-record-id-UXevdO3i4o3BA3xzHfTuGuaQsRb" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/common-withdrawal-issues-and-how-to-resolve-them-360020366031" data-lark-is-custom="true" style="font-size: 16px;">常見提幣問題及解決辦法 </a></div></li><li class="ace-line ace-line old-record-id-AFH1dEPLdofN8IxvRcIuOwRGshe" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/how-to-set-withdrawal-settings-253549374230474752" data-lark-is-custom="true" style="font-size: 16px;">如何進行提幣設置 </a></div></li><li class="ace-line ace-line old-record-id-SH3Cdqriio2M51xq1h4uH6ASs5b" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/withdrawal-fees-17827791528721" data-lark-is-custom="true" style="font-size: 16px;">提幣手續費 </a></div></li></ul><div class="ace-line ace-line old-record-id-QO9md77xsoRuQ7xRAIrur6rIsod"><span style="font-size: 16px;"><br></span></div></div>

<div data-page-id="CWWtd8SxAoMbTBxGu5auHuAKsBe" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-V9R3dPMKTochJIxOr5duu6zzsxe"><span style="font-size: 16px;">在使用MEXC的過程中，有的用戶有需求導出 MEXC 賬戶的個人充值和提現記錄，本文將為您詳細介紹如何導出充提記錄。</span></div><div class="ace-line ace-line old-record-id-RSwDd4xJJoaZxXxPa1FunERxswc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Amfydm7aGoUXG4xKcBIugzqisAb"><strong>1. Web</strong></h2><div class="ace-line ace-line old-record-id-AdTDdYXIEojaVQx3IWpuwXYjsJc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HZnad4V4fo8NCMxj5H0uMn5ksof"><span style="font-size: 16px;">您可以在 Web 端的現貨賬單頁面和資金記錄頁面對充提記錄進行導出。</span></div><div class="ace-line ace-line old-record-id-Jd0Fd7mefoMckQxg69duJ27Ksed"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-KJBgd6LhuoVkYaxakVmugjEps2g"><span style="font-size: 16px;">1.1 現貨賬單頁面導出</span></h3><div class="ace-line ace-line old-record-id-Lo4Ld2ZN9oBh9jxgVpVuhuiGsLg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PiQYdNd5goRapgxpQXkuFHu5s0g"><span style="font-size: 16px;">打開 MEXC 官網並登錄賬號，在導航欄【資產】下點擊【現貨】。</span></div><div class="ace-line ace-line old-record-id-FEKhdq4kkodNQJxwXp4uYAjCsFd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"dda13b2b-15a2-43d7-bfed-5febf09afd75","height":1328,"width":2866,"currHeight":1328,"currWidth":2866,"natrualHeight":1328,"natrualWidth":2866,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FOjQKbsckYozTkHxrwGUusEqWsab%2F%3Fpreview_type%3D16","file_token":"OjQKbsckYozTkHxrwGUusEqWsab","image_type":"image/png","size":1837334,"comments":[]}]}" class="image-uploaded gallery old-record-id-EikIdzCAdoH8ZNxTleyuEnctshd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260817173900282XBZgIfyaSsxcSR.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJPalFLYnNja1lvelRrSHhyd0dVdXNFcVdzYWIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRWlrSWR6Q0Fkb0g4Wk54VGxleXVFbmN0c2hkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9PalFLYnNja1lvelRrSHhyd0dVdXNFcVdzYWIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/OjQKbsckYozTkHxrwGUusEqWsab/?mount_node_token=EikIdzCAdoH8ZNxTleyuEnctshd&mount_point=docx_image" data-width="2866" data-height="1328" data-lark-image-uri="drivetoken://OjQKbsckYozTkHxrwGUusEqWsab" data-lark-image-width="2866" data-lark-image-height="1328" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-DHn2dFxkzo3Pm8x9xvLu33fOsRe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VNXGdraMQoRgmvxMnnFuGp9usuc"><span style="font-size: 16px;">在現貨資產頁面，點擊右側的【現貨賬單】。</span></div><div class="ace-line ace-line old-record-id-Vk4tdsUkio0kboxBjxguoLmUs5V"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"0d39b711-629d-427b-ace3-b29e5d331594","height":808,"width":2876,"currHeight":808,"currWidth":2876,"natrualHeight":808,"natrualWidth":2876,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FNfIobNKZIoKx3sxmDx0ueVOMsFg%2F%3Fpreview_type%3D16","file_token":"NfIobNKZIoKx3sxmDx0ueVOMsFg","image_type":"image/png","size":122666,"comments":[]}]}" class="image-uploaded gallery old-record-id-IiYedyAbdoxv0ixh9uUulpQ4ssd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260817173859030u6FTdNSW6nY805.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJOZklvYk5LWklvS3gzc3htRHgwdWVWT01zRmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSWlZZWR5QWJkb3h2MGl4aDl1VXVscFE0c3NkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9OZklvYk5LWklvS3gzc3htRHgwdWVWT01zRmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/NfIobNKZIoKx3sxmDx0ueVOMsFg/?mount_node_token=IiYedyAbdoxv0ixh9uUulpQ4ssd&mount_point=docx_image" data-width="2876" data-height="808" data-lark-image-uri="drivetoken://NfIobNKZIoKx3sxmDx0ueVOMsFg" data-lark-image-width="2876" data-lark-image-height="808" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-LCWudatVtoW6jlxg6mjuRMkIsbh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XerRdIe6lotBTTxQouzuhOslsye"><span style="font-size: 16px;">在現貨賬單頁面選擇【充提轉賬】後，點擊右側的【導出】按鈕。</span></div><div class="ace-line ace-line old-record-id-DoMjdbhPzoGoFbxVQDUuF5aOslg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"7f7c364e-0618-425e-80b4-5ec95010b7c7","height":1374,"width":2868,"currHeight":1374,"currWidth":2868,"natrualHeight":1374,"natrualWidth":2868,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FXyCZbTI2nokQYSxwAWBuLVfgsXg%2F%3Fpreview_type%3D16","file_token":"XyCZbTI2nokQYSxwAWBuLVfgsXg","image_type":"image/png","size":268276,"comments":[]}]}" class="image-uploaded gallery old-record-id-Cmoad5cwtoJcfyxpgV4uaAXBsZb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202608171738598307X0aKPOgjEYUX5.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJYeUNaYlRJMm5va1FZU3h3QVdCdUxWZmdzWGciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQ21vYWQ1Y3d0b0pjZnl4cGdWNHVhQVhCc1piIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9YeUNaYlRJMm5va1FZU3h3QVdCdUxWZmdzWGcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/XyCZbTI2nokQYSxwAWBuLVfgsXg/?mount_node_token=Cmoad5cwtoJcfyxpgV4uaAXBsZb&mount_point=docx_image" data-width="2868" data-height="1374" data-lark-image-uri="drivetoken://XyCZbTI2nokQYSxwAWBuLVfgsXg" data-lark-image-width="2868" data-lark-image-height="1374" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-A0dKdlHLVoFxxWxWmruu37F6snb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TCardKkI2oiwTRx8Nzauivyrsoc"><span style="font-size: 16px;">在【業務類型】中選擇充提轉賬，還可進一步選擇全部、充提、充提手續費和轉賬四種不同範圍的數據記錄，選擇您要導出的數據範圍。</span></div><div class="ace-line ace-line old-record-id-OlPOdUyY9oJhysxZSKXumdHnsch"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TzXtdtE23oQib8xK1AWuWcyCs0d"><span style="font-size: 16px;">設置導出記錄的【幣種】、【方向】和【時間】，選擇是否勾選【對文件進行加密】，點擊【生成】導出充提記錄。</span></div><div class="ace-line ace-line old-record-id-Ao4XdR7Muoa3tHx7uSDu0cOjsJb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"cd550c2f-edaa-4c84-bd6b-09f78c303cc7","height":1370,"width":2866,"currHeight":1370,"currWidth":2866,"natrualHeight":1370,"natrualWidth":2866,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FZytQbQY6WozmKaxrM7Auwyqnsxh%2F%3Fpreview_type%3D16","file_token":"ZytQbQY6WozmKaxrM7Auwyqnsxh","image_type":"image/png","size":343034,"comments":[]}]}" class="image-uploaded gallery old-record-id-M3kqdRustopXjwxHapzuAT1Vswc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260817173859612sFE42ifRZDLY56.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJaeXRRYlFZNldvem1LYXhyTTdBdXd5cW5zeGgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTTNrcWRSdXN0b3BYand4SGFwenVBVDFWc3djIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9aeXRRYlFZNldvem1LYXhyTTdBdXd5cW5zeGgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/ZytQbQY6WozmKaxrM7Auwyqnsxh/?mount_node_token=M3kqdRustopXjwxHapzuAT1Vswc&mount_point=docx_image" data-width="2866" data-height="1370" data-lark-image-uri="drivetoken://ZytQbQY6WozmKaxrM7Auwyqnsxh" data-lark-image-width="2866" data-lark-image-height="1370" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-SiA4d9MxSo4C8sxtJ2PumkknsHg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GIR3dvx0XoQDW0x8KQtuZfryspb"><span style="font-size: 16px;">需要注意的是，現貨賬單記錄導出每月有次數限制，請以頁面上的顯示為準，根據您的具體需求合理安排導出次數，避免頻繁操作。如果您要導出的現貨賬單記錄過多時，請嘗試分多次導出數據，以避免文件崩潰。</span></div><div class="ace-line ace-line old-record-id-Ri3ed7ymeopJ3ixN6S9ub08Nsez"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-L4yKdVXwqoSNBtxQ3lEufs1Ismh"><span style="font-size: 16px;">1.2 資金記錄頁面導出</span></h3><div class="ace-line ace-line old-record-id-NVMadf9NUoPhXqxFwLSuM4Fosab"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Uw49dHMtno1LMBxx5fOu8n8Cs5b"><span style="font-size: 16px;">除此之外，您還可以在【資金記錄】頁面選擇【充值記錄】或【提幣記錄】，然後進行【導出】。</span></div><div class="ace-line ace-line old-record-id-GI5cdU2qIodG3IxQfYvuxwa1sch"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"1611e936-c2ea-4dac-8e67-b91f7974ffc8","height":1208,"width":2864,"currHeight":1208,"currWidth":2864,"natrualHeight":1208,"natrualWidth":2864,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FQEfGbl2Ano6ESIx3dPZuAIi9sFf%2F%3Fpreview_type%3D16","file_token":"QEfGbl2Ano6ESIx3dPZuAIi9sFf","image_type":"image/png","size":198036,"comments":[]}]}" class="image-uploaded gallery old-record-id-ORJ6dCY3LolG9Rx7tRWuzXpxsZF"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260817173859725UzoAbg8B7YL5rD.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJRRWZHYmwyQW5vNkVTSXgzZFBadUFJaTlzRmYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiT1JKNmRDWTNMb2xHOVJ4N3RSV3V6WHB4c1pGIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9RRWZHYmwyQW5vNkVTSXgzZFBadUFJaTlzRmYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/QEfGbl2Ano6ESIx3dPZuAIi9sFf/?mount_node_token=ORJ6dCY3LolG9Rx7tRWuzXpxsZF&mount_point=docx_image" data-width="2864" data-height="1208" data-lark-image-uri="drivetoken://QEfGbl2Ano6ESIx3dPZuAIi9sFf" data-lark-image-width="2864" data-lark-image-height="1208" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-Oy19dZPkMouxvpxQNmzuxJeysmf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BWT7dO6bsoDYDqxnG3Luwe1tsed"><span style="font-size: 16px;">在【類型】中，包含充值、提幣和其他三種不同類型範圍，選擇您要導出的數據範圍。</span></div><div class="ace-line ace-line old-record-id-Q6v6dtC3LonApMxyQyouZnMRsnf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TMEcduYNnoYYqTxUAumuIaHAsjc"><span style="font-size: 16px;">設置導出錢包歷史的【時間】，選擇是否勾選【對文件進行加密】，選擇是否勾選【生成後自動發送至郵箱】，您可以【設置文件密碼】和接收郵件的【郵箱】（默認是您賬號綁定的郵箱），點擊【生成】導出充提記錄。</span></div><div class="ace-line ace-line old-record-id-QpW2dZiHtoy1mDxTbIIu1ngPshf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"25d8ae2e-2d49-4e3f-8c71-68cf8c52ccfd","height":1346,"width":2866,"currHeight":1346,"currWidth":2866,"natrualHeight":1346,"natrualWidth":2866,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHoS2bhwbEoSjexxkIcIukuORs4e%2F%3Fpreview_type%3D16","file_token":"HoS2bhwbEoSjexxkIcIukuORs4e","image_type":"image/png","size":243262,"comments":[]}]}" class="image-uploaded gallery old-record-id-EvKjdC27eoLj2FxJ7z9us99lsEe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260817173859463GNRDM7ySC4KEfb.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJIb1MyYmh3YkVvU2pleHhrSWNJdWt1T1JzNGUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRXZLamRDMjdlb0xqMkZ4Sjd6OXVzOTlsc0VlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Ib1MyYmh3YkVvU2pleHhrSWNJdWt1T1JzNGUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/HoS2bhwbEoSjexxkIcIukuORs4e/?mount_node_token=EvKjdC27eoLj2FxJ7z9us99lsEe&mount_point=docx_image" data-width="2866" data-height="1346" data-lark-image-uri="drivetoken://HoS2bhwbEoSjexxkIcIukuORs4e" data-lark-image-width="2866" data-lark-image-height="1346" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-OUEVdkKFqoyc32x0ijpuikbIssd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-E7yJdSq9koucWvx2zL2ui0WOsuf"><span style="font-size: 16px;">同樣要注意，資金記錄導出每月也有次數限制，請以頁面上的顯示為準，根據您的具體需求合理安排導出次數，避免頻繁操作。如果您要導出的記錄過多時，請嘗試分多次導出數據，以避免文件崩潰。</span></div><div class="ace-line ace-line old-record-id-FSYVdH57koKS8JxUGiQuOxIisWe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-NofSdwUSJovrlYxh2fJuDn8Ls2d"><strong>2. App</strong></h2><div class="ace-line ace-line old-record-id-ISdpdEijkoecQvxkFNtuCycrsBb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RlTadGg08oNNonxcbocufJROsLd"><span style="font-size: 16px;">打開 MEXC App 並登錄賬號，點擊左上角的【個人頭像】按鈕，選擇【交易記錄】，點擊【充值/提幣】。</span></div><div class="ace-line ace-line old-record-id-W4A5dDhPtoU3XQxeqaBu3jRbsyc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"eeb577a5-c53b-4593-8529-c1cf6373f86d","height":2155,"width":3132,"currHeight":2155,"currWidth":3132,"natrualHeight":2155,"natrualWidth":3132,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FP7kAbf8cEo618CxlYZouujg4s6g%2F%3Fpreview_type%3D16","file_token":"P7kAbf8cEo618CxlYZouujg4s6g","image_type":"image/png","size":1317192,"comments":[]}]}" class="image-uploaded gallery old-record-id-VGbEdkha6opfk7x7gklujcwNsif"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260817173902965ZEUKRZLaHzX49p.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQN2tBYmY4Y0VvNjE4Q3hsWVpvdXVqZzRzNmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVkdiRWRraGE2b3Bmazd4N2drbHVqY3dOc2lmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QN2tBYmY4Y0VvNjE4Q3hsWVpvdXVqZzRzNmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/P7kAbf8cEo618CxlYZouujg4s6g/?mount_node_token=VGbEdkha6opfk7x7gklujcwNsif&mount_point=docx_image" data-width="3132" data-height="2155" data-lark-image-uri="drivetoken://P7kAbf8cEo618CxlYZouujg4s6g" data-lark-image-width="3132" data-lark-image-height="2155" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-FVITd0beDo2pPFxdxhVuP0VNswg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YkY5d6tRSoPvrPx0JA5up0qesGd"><span style="font-size: 16px;">在現貨記錄頁面，選擇【資金記錄】，點擊右上角的導出按鈕。在資金記錄導出頁面點擊【+新建導出】。</span></div><div class="ace-line ace-line old-record-id-C6QgdAqZcoFrVzxh3Viu036gs2b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WC4rda9SBoEkqHxi9Pcuwd24sAg"><span style="font-size: 16px;">【記錄類型】中包含充值記錄、提幣記錄和其他記錄，選擇您要導出的數據範圍。</span></div><div class="ace-line ace-line old-record-id-VEeUdKzL7olYFUxD5AZu8VeMs0e"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NMIZdPEzjofJRZxt0HFuXIgpsdc"><span style="font-size: 16px;">設置導出記錄的【時間段】，選擇是否勾選【對文件進行加密】，選擇是否勾選【生成後自動發送至郵箱】，點擊【生成】導出充提記錄。</span></div><div class="ace-line ace-line old-record-id-HVOZdpCZGooEPIxsXEDuuHs3spc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"3f681470-fc14-4f22-a6b6-798f6ada87ba","height":2160,"width":3129,"currHeight":2160,"currWidth":3129,"natrualHeight":2160,"natrualWidth":3129,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FQusYbwf2FoyTwBx71UFudTVmswf%2F%3Fpreview_type%3D16","file_token":"QusYbwf2FoyTwBx71UFudTVmswf","image_type":"image/png","size":839106,"comments":[]}]}" class="image-uploaded gallery old-record-id-BdVIdRemdo5uFbxjfTLu6OeDs3d"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202608171738597441ZbckS1eyX8yxC.png" data-single-block="true" data-snapshot="eyJpbWFnZSI6eyJ0b2tlbiI6IlF1c1lid2YyRm95VHdCeDcxVUZ1ZFRWbXN3ZiIsIm1pbWVUeXBlIjoiaW1hZ2UvcG5nIiwic2l6ZSI6ODM5MTA2LCJjYXB0aW9uIjp7InRleHQiOnsiYXBvb2wiOnsibmV4dE51bSI6MCwibnVtVG9BdHRyaWIiOm51bGx9LCJpbml0aWFsQXR0cmlidXRlZFRleHRzIjp7ImF0dHJpYnMiOm51bGwsInRleHQiOm51bGx9fX0sImNyb3AiOlswLDAsMCwwXSwicm90YXRpb24iOjAsInNjYWxlIjoxLCJ3aWR0aCI6MzEyOSwiaGVpZ2h0IjoyMTYwLCJuYW1lIjoiaW1hZ2UucG5nIn0sImFyZWFfY29tbWVudHMiOm51bGwsImNvbW1lbnRzIjpbXSwicmV2aXNpb25zIjpbXSwiaGlkZGVuIjpmYWxzZSwiYXV0aG9yIjoiNzIzNjIxNTgxNjA4NDA3ODU5NyIsImFsaWduIjoiY2VudGVyIiwidHlwZSI6ImltYWdlIiwicGFyZW50X2lkIjoiQ1dXdGQ4U3hBb01iVEJ4R3U1YXVIdUFLc0JlIiwibG9ja2VkIjpmYWxzZX0=" data-suite="eyJmaWxlVG9rZW4iOiJRdXNZYndmMkZveVR3Qng3MVVGdWRUVm1zd2YiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQmRWSWRSZW1kbzV1RmJ4amZUTHU2T2VEczNkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9RdXNZYndmMkZveVR3Qng3MVVGdWRUVm1zd2YvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/QusYbwf2FoyTwBx71UFudTVmswf/?mount_node_token=BdVIdRemdo5uFbxjfTLu6OeDs3d&mount_point=docx_image" data-width="3129" data-height="2160" data-lark-image-uri="drivetoken://QusYbwf2FoyTwBx71UFudTVmswf" data-lark-image-width="3129" data-lark-image-height="2160" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-EeBsdXd5ioePQJx8BkbuM71Asog"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-E1bfdaYGjo8RPLxSzH4ug5pBsHf"><span style="font-size: 16px;">需要注意的是，資金記錄導出每月有次數限制，請以頁面上的顯示為準，根據您的具體需求合理安排導出次數，避免頻繁操作。如果您要導出的記錄過多時，請嘗試分多次導出數據，以避免文件崩潰。</span></div><div class="ace-line ace-line old-record-id-T5dLddpC0okyTNxhQ3wuwgVHsmb"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-GtlodUAjTokTi6x48d6upPBvs0f"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-AUNAdpTHdoUbSnx8VMou2WBtsbd" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/article/how-to-use-mexc-s-account-data-export-function-410103096834075648" style="font-size: 16px;">如何使用 MEXC 帳戶數據導出功能</a></div></li><li class="ace-line ace-line old-record-id-LOLCdPkrtofsKAxUgTBubypvsMh" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/learn/article/17827791518481" data-lark-is-custom="true" style="font-size: 16px;">如何導出合約歷史倉位數據</a></div></li><li class="ace-line ace-line old-record-id-K2TJdoipBo0JcexH8mkuqrtMsbg" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/learn/article/17827791515541" data-lark-is-custom="true" style="font-size: 16px;">如何導出 MEXC 合約訂單記錄</a></div></li><li class="ace-line ace-line old-record-id-Q0SGdUv4SotZ8WxVg5suJfBYs2b" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/learn/article/17827791517552" data-lark-is-custom="true" style="font-size: 16px;">如何在 MEXC 導出合約盈虧分析 </a></div></li></ul><div class="ace-line ace-line old-record-id-ZEONdxAWZoR5xrxbSePuO4ZOssh"><span style="font-size: 16px;"><br></span></div></div>

<div data-page-id="TXpTd7TNXoHFUzx4CqmuY5iCsod" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-MbaUdLdSXoy3HxxM8d5uwJhmsqc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">本指南將詳細介紹如何透過 MEXC Web 完成加密貨幣充值，並以 <a data-lark-is-custom="true" href="https://www.mexc.com/price/USDC">USDC</a> 代幣和 MetaMask 錢包為例進行演示。</span></div><div class="ace-line ace-line old-record-id-KXV5d3PpNoWs33xJUM8uRw9OsNd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-RHYSdSyEgoXhySxcCLxuVm50s7A"><span style="font-family: arial, helvetica, sans-serif;"><strong>關鍵點</strong></span></h2><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-UgRxdZXGKoiDPwx3SJyuMAGtsw3" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>網路一致性：</strong> 充值網路與提幣網路必須完全一致，否則可能導致資產永久丟失。</span></div></li><li class="ace-line ace-line old-record-id-HdVZd4qCIomTbSx3IyGuWC9Fs0d" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>Memo 要求：</strong> 部分網路（如 <a href="https://www.mexc.com/price/XRP" data-lark-is-custom="true">XRP</a>）充值時必須填寫 Memo，否則資產無法到帳。</span></div></li><li class="ace-line ace-line old-record-id-B3ledRWL6ouUTBxKKxruic33sdc" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>手續費差異：</strong> 不同網路的手續費和到帳時間各不相同，建議選擇低手續費且速度較快的網路。</span></div></li><li class="ace-line ace-line old-record-id-Qq3EddWEOoGqTvxKFPYuq6BBsPf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>地址核對：</strong> 轉帳前務必仔細核對充值地址和網路資訊，確保準確無誤。</span></div></li><li class="ace-line ace-line old-record-id-Qq3EddWEOoGqTvxKFPYuq6BBsPf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>溫馨提示：</strong><span style="font-size: 16px;">合約轉帳可能會導致您的充值無法正常到帳，請勿使用合約轉帳方式進行充值。</span></span></div></li></ul><div class="ace-line ace-line old-record-id-TWv2dr6f5oAL4Hx762DuPOFwsDf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F20260806110515672nsSMJ61gChxLmm.mp4" style="max-width:100%;height:auto;float:none"></video></p></span></div><h2 class="heading-2 ace-line old-record-id-V3VRd4dfaoFMx5xIXovuOU8xsvb"><span style="font-family: arial, helvetica, sans-serif;"><strong>第一步：登錄 MEXC 官網並進入充值頁面</strong></span></h2><div class="ace-line ace-line old-record-id-ZEvhdKmIJoRPKLxjOUnuV7eQs9e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NXkedXcsdo2susx3iPdu8LoQsqh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">打開 MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/">官網</a>並登入您的個人帳號。在首頁【充值】類目下選擇【鏈上充值】進入<a data-lark-is-custom="true" href="https://www.mexc.com/assets/deposit/USDT">充值</a>頁面。</span></div><div class="ace-line ace-line old-record-id-UggIdMCDtommE4xFZxMuAyUWsTH"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"e081e521-4220-4595-80cc-f716f4758cf6","height":1444,"width":2930,"currHeight":1444,"currWidth":2930,"natrualHeight":1444,"natrualWidth":2930,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FPTmCbCRlgoTTzFxNDhVuM7v9seb%2F%3Fpreview_type%3D16","file_token":"PTmCbCRlgoTTzFxNDhVuM7v9seb","image_type":"image/png","size":514011,"comments":[]}]}" class="image-uploaded gallery old-record-id-JR1adUaVVofT3PxaG6YuXtp1sAT"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251215115748457jPc1Eb5cs5OSV0.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQVG1DYkNSbGdvVFR6RnhORGhWdU03djlzZWIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSlIxYWRVYVZWb2ZUM1B4YUc2WXVYdHAxc0FUIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QVG1DYkNSbGdvVFR6RnhORGhWdU03djlzZWIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/PTmCbCRlgoTTzFxNDhVuM7v9seb/?mount_node_token=JR1adUaVVofT3PxaG6YuXtp1sAT&mount_point=docx_image" data-width="2930" data-height="1444" data-lark-image-uri="drivetoken://PTmCbCRlgoTTzFxNDhVuM7v9seb" data-lark-image-width="2930" data-lark-image-height="1444" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Ljjrdfa2zoTklTxWMoVu9kzNs4g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-F6D2dQJWnoDZgcxbznjuW57RsMb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">*BTN-<strong>充值加密貨幣</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/assets/deposit/USDT">https://www.mexc.com/assets/deposit/USDT</a>*</span></div><div class="ace-line ace-line old-record-id-I0e0dD9b1oh8iOx8imnuRXivsdc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-VNbRdGzrooAp68xGPzRubSsdsAc"><span style="font-family: arial, helvetica, sans-serif;"><strong>第二步：選擇充值幣種</strong></span></h2><div class="ace-line ace-line old-record-id-LKKpdakZEolKS7xac1EuY0v5s5c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QXJ3dVJnAo3ODtxEZwXuI4PGsah"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在充值頁面，輸入您想要充值的加密貨幣名稱。我們以 USDC 代幣為例。</span></div><div class="ace-line ace-line old-record-id-WGYQdYqsiobi3ox8x0buRxmosIf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-UGHldy0vDoydQix2HEFufHs7seB"><span style="font-family: arial, helvetica, sans-serif;"><strong>第三步：選擇充值網路</strong></span></h2><div class="ace-line ace-line old-record-id-RWhkd9Z2QoslnOxmm2XuSp88sxk"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BxAMdSJYDoZPODxyMWnua3CAszJ"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在【選擇網路】頁面，選擇與您提幣平台一致的區塊鏈網路。<strong>請務必確保充值網路與提幣網路完全一致，選擇錯誤的網路可能導致資產永久丟失且無法恢復。</strong></span></div><div class="ace-line ace-line old-record-id-L7hQdJXaCozN6gxcbOzuoSuSshc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BDXvd3WwHoFSCVxs1NuuT19Fspb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">不同網路的手續費和到帳時間各有差異。建議您綜合考慮手續費成本和充值速度，選擇最適合的網路。我們以 BASE 網路為例，點擊【BASE】完成選擇。</span></div><div class="ace-line ace-line old-record-id-KI7ydwGHvoEPm8x220ZuZfPCsJ9"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-QAGlduJwQozmZ6xDB32uDuA6stb"><span style="font-family: arial, helvetica, sans-serif;"><strong>第四步：獲取充值地址</strong></span></h2><div class="ace-line ace-line old-record-id-BhxFdaNnrovyFZxMeSmu5vWZsrf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DUj5dlVh9ouv5vx76P4uQs34sKh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">系統將顯示您的專屬充值地址。點擊【複製】將該地址保存，稍後需粘貼到提幣平台。</span></div><div class="ace-line ace-line old-record-id-Ht6wd0fMLoqIkzxznxquIRTFsod"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"8f219eee-8033-4e63-ba83-036525ef7ebb","height":1396,"width":2938,"currHeight":1396,"currWidth":2938,"natrualHeight":1396,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FT1mxbws9RoUajGxLgP1ugzzIsLh%2F%3Fpreview_type%3D16","file_token":"T1mxbws9RoUajGxLgP1ugzzIsLh","image_type":"image/png","size":555250,"comments":[]}]}" class="image-uploaded gallery old-record-id-QLttdb7qNoBnMPxpYfkuorMTs0b"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251215115749494bKbLGJoYqKyFef.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJUMW14YndzOVJvVWFqR3hMZ1AxdWd6eklzTGgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUUx0dGRiN3FOb0JuTVB4cFlma3Vvck1UczBiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9UMW14YndzOVJvVWFqR3hMZ1AxdWd6eklzTGgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/T1mxbws9RoUajGxLgP1ugzzIsLh/?mount_node_token=QLttdb7qNoBnMPxpYfkuorMTs0b&mount_point=docx_image" data-width="2938" data-height="1396" data-lark-image-uri="drivetoken://T1mxbws9RoUajGxLgP1ugzzIsLh" data-lark-image-width="2938" data-lark-image-height="1396" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-C7aAdDxMAotNl9xmx8RuizfrsIf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KzrndfYTyo1b9jxQ5hMuLy5gsEh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>重要提示：</strong> 部分區塊鏈網路（如 XRP）在充值時需要同時填寫地址和 Memo（備註標籤）。如未正確填寫 Memo，資產將無法到帳。請仔細查看充值頁面的相關提示。</span></div><div class="ace-line ace-line old-record-id-DekqdY0Fyo5q6jxAbN9u95SSsMf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"1bb0db52-3d77-460d-8423-d0b3a3fd054f","height":1442,"width":2932,"currHeight":1442,"currWidth":2932,"natrualHeight":1442,"natrualWidth":2932,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FISNAbgb93ocWBsxPxkzubSxFsyb%2F%3Fpreview_type%3D16","file_token":"ISNAbgb93ocWBsxPxkzubSxFsyb","image_type":"image/png","size":551964,"comments":[]}]}" class="image-uploaded gallery old-record-id-HVFsd4eFmodiasxDxV4uADExsvd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F2026012814231340447aA0KrJ8S3k1a.png" style="max-width: 100%; height: auto; border-radius: 12px; width: 750px;" data-host-from-cloud="true"></div><div class="ace-line ace-line old-record-id-OFFVdLXlKo2lQMxzw1auDk1OsLd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-IA33dBhCtoqRoSx8DaVuH9JWsTg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">*BTN-<strong>充值 XRP</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/assets/deposit/XRP">https://www.mexc.com/assets/deposit/XRP</a>*</span></div><div class="ace-line ace-line old-record-id-QVFNdMCwpokpZOxiImJu5pkpsRc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-CY31dyCznoji59xVPuYuVu1usL8"><span style="font-family: arial, helvetica, sans-serif;"><strong>第五步：在提幣平台發起轉帳</strong></span></h2><div class="ace-line ace-line old-record-id-H3CRdICMfoDIm9xQnR1uVysWsNc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PToVdVEClom1XHxUfCauMpcRsdf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">以下以 MetaMask 錢包為例，演示如何將 USDC 轉入 MEXC 平台：</span></div><div class="ace-line ace-line old-record-id-MSdVdHGahoNx6Xx9S6xumBS5sNe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EVT1dEVriocXJMxk2HEuBjnXsX2"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">打開 MetaMask 錢包，點擊【發送】按鈕。</span></div><div class="ace-line ace-line old-record-id-SPnaddkNYoYqYmxWmdpueTOWsYb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在搜索框中輸入【USDC】，並確認當前網路為【Base】。</span></div><div class="ace-line ace-line old-record-id-SUVwdlSqBogt5KxYb8sucQSTs9f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">輸入您要提現的代幣數量，點擊【繼續】進入下一步。</span></div><div class="ace-line ace-line old-record-id-Dv5zds1WAoI9Q3x8796ua919shc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"6c9fbd16-9574-4f13-972f-3c112e1227db","height":2159,"width":3127,"currHeight":2159,"currWidth":3127,"natrualHeight":2159,"natrualWidth":3127,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FG2u5bFjgRoOKxlxruUvuawbUsod%2F%3Fpreview_type%3D16","file_token":"G2u5bFjgRoOKxlxruUvuawbUsod","image_type":"image/png","size":725389,"comments":[]}]}" class="image-uploaded gallery old-record-id-JOJWdZIgUokngExF4Xqu0fmCsne"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251215115748599yoww3ii5S1eV3h.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJHMnU1YkZqZ1JvT0t4bHhydVV2dWF3YlVzb2QiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSk9KV2RaSWdVb2tuZ0V4RjRYcXUwZm1Dc25lIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9HMnU1YkZqZ1JvT0t4bHhydVV2dWF3YlVzb2QvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/G2u5bFjgRoOKxlxruUvuawbUsod/?mount_node_token=JOJWdZIgUokngExF4Xqu0fmCsne&mount_point=docx_image" data-width="3127" data-height="2159" data-lark-image-uri="drivetoken://G2u5bFjgRoOKxlxruUvuawbUsod" data-lark-image-width="3127" data-lark-image-height="2159" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-UVAldtlINo1whxxwcVYuFhjSsNg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-LhAJd9Q7doAISqxxSdbuAAsQsgd"><span style="font-family: arial, helvetica, sans-serif;"><strong>第六步：填寫接收地址並確認轉帳</strong></span></h2><div class="ace-line ace-line old-record-id-NtTDd6NwPoTjiWxr2nEuNffKs2g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KkNZdDtQwoyxHJx3ikOuMXZ6sCe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在 MetaMask 錢包【輸入接收地址】框中，粘貼之前複製的 MEXC 平台充值地址。</span></div><div class="ace-line ace-line old-record-id-NuNLdvmW3oOBU3xj3HVuDnunsFg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">仔細核對以下資訊：充值地址是否正確、網路是否一致、當前網路手續費是否可接受。確認所有資訊無誤後，點擊【確認】完成轉帳操作。</span></div><div class="ace-line ace-line old-record-id-ZWQKd5Oqso1bLkxo0YIuedrBsOb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UQQZdb8otoZingxVzduun55Xstc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">轉帳完成後，資產將在區塊網路確認後自動存入您的 MEXC 帳戶。到帳時間取決於網路擁堵程度，通常需要數分鐘至數十分鐘不等。</span></div><div class="ace-line ace-line old-record-id-Pc0GdXP5Ho4mKAxslOjuXdSxsRe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"b52841ec-16e2-43c5-ac0f-652a4114ff93","height":2160,"width":3124,"currHeight":2160,"currWidth":3124,"natrualHeight":2160,"natrualWidth":3124,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSqUIbNeitoCVHZxmGg4u1YjNsSe%2F%3Fpreview_type%3D16","file_token":"SqUIbNeitoCVHZxmGg4u1YjNsSe","image_type":"image/png","size":658210,"comments":[]}]}" class="image-uploaded gallery old-record-id-QrKNdrAGQo97YVxoLdNujOLPs1c"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251215115748514JSJhgUfhDPuEyn.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJUWHBUZDdUTlhvSEZVeng0Q3FtdVk1aUNzb2QiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6Ijc0Nzc3Njk1NzMxOTA2OTY5NzIiLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiU3FVSWJOZWl0b0NWSFp4bUdnNHUxWWpOc1NlIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjo2NTgyMTAsInNjYWxlIjoxLCJ3aWR0aCI6MzEyNCwiaGVpZ2h0IjoyMTYwLCJuYW1lIjoiaW1hZ2UucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6e319" data-suite="eyJmaWxlVG9rZW4iOiJTcVVJYk5laXRvQ1ZIWnhtR2c0dTFZak5zU2UiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUXJLTmRyQUdRbzk3WVZ4b0xkTnVqT0xQczFjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TcVVJYk5laXRvQ1ZIWnhtR2c0dTFZak5zU2UvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/SqUIbNeitoCVHZxmGg4u1YjNsSe/?mount_node_token=QrKNdrAGQo97YVxoLdNujOLPs1c&mount_point=docx_image" data-width="3124" data-height="2160" data-lark-image-uri="drivetoken://SqUIbNeitoCVHZxmGg4u1YjNsSe" data-lark-image-width="3124" data-lark-image-height="2160" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div style="text-align:center" class="ace-line ace-line old-record-id-MHUJdxnAsoojprxDGIfuJNFFslc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-S7XzdK1qdoztIOx7bTQuKXPRsee"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-EmX9dPznPogIbNx1bcaue8Fcs5m" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">如何將加密貨幣存入 MEXC 平台（App）</a></div></li><li class="ace-line ace-line old-record-id-IszNdXE1mojtSnxWiyHuGHg6sXe" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-a-crypto-deposit-17827791509026" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">什麼是加密貨幣充值</a></div></li><li class="ace-line ace-line old-record-id-HEaCdDvYhoenaRxieDyuiL9Dsvc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">充值未到帳解決指南</a></div></li><li class="ace-line ace-line old-record-id-EOxxdf2xloLLxGxJqukuGvPJs2g" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-deposit-statuses-and-how-to-resolve-them-17827791526203" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">充值過程中常見狀態及解決辦法 </a></div></li><li class="ace-line ace-line old-record-id-UfgddTEkQovqGMxg6cTuDoNzsKf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-the-uncredited-deposit-return-application-17827791526274" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">什麼是充值未到帳申請找回</a></div></li></ul><div class="ace-line ace-line old-record-id-JYHtduIyNor4IdxtP15u6jQ4sXf"><br></div></div>

<div data-page-id="B71idRvvloTWmuxw43YuMEYGs5z" data-lark-html-role="root" data-docx-has-block-data="false"><h2 class="heading-2 ace-line old-record-id-YGojdJO71oPJPxxC6qbuWmqIs3c"><strong>1. 加密貨幣充值未到帳功能介紹</strong></h2><div class="ace-line ace-line old-record-id-G92pd2YTqoNY1PxMsFFu3u1DsUh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DJqkdFcAyoFxtlxuQYWuSd9esQe"><span style="font-size: 16px;">如您向 MEXC 充值數位資產未到帳，可提交【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/deposit-recovery">加密貨幣充值未到帳</a>】表單，客服會嘗試為您找回資產。</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-G8Q8dWFjCoRcFlx7zRJuuwpBsSe" data-list="bullet"><div><span style="font-size: 16px;">申請提交後，MEXC 預計在 1-2 天內透過郵件或站內信通知審核結果，請耐心等待。</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-VL1LdSQPhoK1MQxnPA3uazMlstg" data-list="bullet"><div><span style="font-size: 16px;">審核通過後，將展示資產找回的預計完成時間（一般會提前處理完成，不會超過該時間）。如遇特殊情況或找回難度較大，實際處理時間可能超過預計時間，甚至存在無法找回的可能，請您以最終實際處理結果為準。</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-CIvmdcrjqoIFKYx5FFiumhWzsMc" data-list="bullet"><div><span style="font-size: 16px;">找回資金需額外技術和人力支持，會收取一定手續費，請以頁面提示和郵件通知為準。</span></div></li></ul><div class="ace-line ace-line old-record-id-LJlWdN0bpoAHUexZd5hu1T6Nsmg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-NJYMd7fUgosOAIxYGwBusOUTsOd"><strong>2. 哪些情況可以申請自助找回</strong></h2><div class="ace-line ace-line old-record-id-ITWudPUGHoaxShx9R6Bu5H0TsCf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-COwFdhfrFol5tTxLRsku7aNssDc"><span style="font-size: 16px;">1）充值 MEXC 不支持幣種。若您充值的幣種未在 MEXC 上架，該筆資金將無法入帳。</span></div><div class="ace-line ace-line old-record-id-Zq0EdWN6Kon2WCxS3qbuiiPmsCc"><span style="font-size: 16px;">2）充值到 MEXC 熱錢包地址。如果您的充值地址錯填成了 MEXC 熱錢包地址，或充值時未填寫正確的 Memo 部分，該筆資金將無法入帳。</span></div><div class="ace-line ace-line old-record-id-SdWndsVHPoBEfNxWlOLuy5hisjc"><span style="font-size: 16px;">3）從 MEXC 提幣至其他平台被退回。從 MEXC 提幣到其他平台失敗後，在接收平台找回丟失的資產時，接收平台可能會退回至 MEXC 平台地址，導致資金未能入帳到您的 MEXC 個人帳號。</span></div><div class="ace-line ace-line old-record-id-TlhVdkHLAoGIApxUzZsujQdXsAe"><span style="font-size: 16px;">4）不清楚原因/其他原因。如果您從 MEXC 發起提幣已成功，但接收平台未收到資金，請諮詢接收平台未到帳原因。</span></div><div class="ace-line ace-line old-record-id-WH7ed4FgioKTCzxWiL9uh6IYsDb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-DdSjdgwthoXFJXxF3VyuEiOzsff"><strong>3. 加密貨幣充值未到帳常見問題</strong></h2><div class="ace-line ace-line old-record-id-YKIcd5P1IoPB2bxV9c4u3Q6vsRe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-NhhEde2XnoEOh8xyKRnuQFWSsTe"><span style="font-size: 16px;">3.1 加密貨幣充值未到帳需要多長時間？</span></h3><div class="ace-line ace-line old-record-id-AYPlde8CPoPdsjxrDSmuY51dsdh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OjOcdyaCBowYIXxZbEDug2NAsRf"><span style="font-size: 16px;">您提交充值未到帳申請後，MEXC 平台 1-2 天完成對您申請的審核，資產找回預計所需時長會在審核通過後展示在用戶端。某些情況下，找回未到帳的錯誤充值可能會耗費更長時間（超過 21 天），這取決於找回該充值的實際難度。</span></div><div class="ace-line ace-line old-record-id-ZpAydvl4Mo3dW0x8SMFuHlP5s2d"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-WGkAdOT6JoCQCqxCgrUuNF8bsGy"><span style="font-size: 16px;">3.2 退回地址無法接受資產，如何申請修改地址？以及哪些情況可以支持修改退回地址？</span></h3><div class="ace-line ace-line old-record-id-ZG2ndjcSNoc0ZzxoA43u2PLHsne"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LUZcdNqbNoVLogxd6TtuP3iwsPb"><span style="font-size: 16px;">待用戶確認退回地址時，若該地址無法接收退回資產，可聯絡客服，提供無法退回的原因及佐證資料。由客服審核後反饋申請。</span></div><div class="ace-line ace-line old-record-id-TBFSdeiq6o0sEIxyjtEuf0ZMsjh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SNxedIA7Jo5kCCx8uvQuUwcMsId"><span style="font-size: 16px;">若資產找回狀態為資金處理中，需要聯絡客服確認是否可協助取消申請並修改退回地址。 </span></div><div class="ace-line ace-line old-record-id-Puz0d18X0oWLgkxIDsuuuol1s70"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-FhH4dYHvIoTnuZxOtNOu28URs0d"><span style="font-size: 16px;">3.3 超過 10 筆充值未到帳，如何批量申請？ </span></h3><div class="ace-line ace-line old-record-id-Huk2d4FWVo2419xtA5ZuYrTqsxg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ViLWdTzMso2yLixrHzVu7Zjnsve"><span style="font-size: 16px;">如您充值未到帳數量較多超過 10 筆，請您直接聯絡客服協助您進行處理。</span></div><div class="ace-line ace-line old-record-id-Ba6OdTfi0ocRYmxI6sJuZwH1sBf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-MEkpdLJDHoWUuLxiCmhuqEihsCe"><span style="font-size: 16px;">3.4 如何查看進度，審核時效，資金處理時效 </span></h3><div class="ace-line ace-line old-record-id-SFi8dtpIRoeykYx0yBvuakyLsZg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-P8pmdMEEgoSAyOx1Z2fu4SQRshb"><span style="font-size: 16px;"><strong>進度查看</strong>：請您前往<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/deposit-recovery/record">申請記錄</a>頁面進行查看。</span></div><div class="ace-line ace-line old-record-id-OHwNdHoQco8eWJx1yGwuBCsTs4g"><span style="font-size: 16px;"><strong>審核時效</strong>：8 小時。超過 8 小時未審核您可以聯絡客服進行催促。</span></div><div class="ace-line ace-line old-record-id-HT4Edc2Iio94lcxi6Wuu2LYys0e"><span style="font-size: 16px;"><strong>資金處理時效</strong>：參考頁面展示預計處理完成時間。</span></div><div class="ace-line ace-line old-record-id-Mro4dvLUGoIG8ExQksPu4x74smf"><span style="font-size: 16px;">注意：預計退回完成時間為等待最長時間，一般來說不會超過頁面展示時長。但由於具體區塊鏈網路差異、鏈上轉帳方式等技術問題，有可能會導致處理時間延長。</span></div><div class="ace-line ace-line old-record-id-SlTNdQaQeo9rBXxJgb6u6qDIslO"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-NaX0dpxOoohCjyxQnHIu2HJgs9g"><span style="font-size: 16px;">3.5 手續費是固定的嗎？</span></h3><div class="ace-line ace-line old-record-id-FfdxdB11Uo7aLAxNuFBuYxhislc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PhjodR5izo06G8xXEpBuIP8Qstc"><span style="font-size: 16px;">手續費並非固定，可能會因市場狀況或營運或技術成本而改變。</span></div><div class="ace-line ace-line old-record-id-CbwDd9LuCoYmKGxXGTyuL1ffsAg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-SrWidptpconQ7Bxn7Bpum6xXsPb"><span style="font-size: 16px;">3.6 未能解決的充值未到帳問題，手續費如何退回？</span></h3><div class="ace-line ace-line old-record-id-TxDmdUbEHo5fgCxxJBeum0IwsTf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EZXfdpRFQoQvyFxWqVkudltesEe"><span style="font-size: 16px;">點選「提交」後，相應的費用將暫時凍結在您的現貨帳戶中，待資產成功追回後扣除。如果未能追回您的資產，費用將自動解凍。</span></div><div class="ace-line ace-line old-record-id-FtKqdnYOzojcatxwM54uRmDhsld"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PgsvdK2PMo6n2Gx0nFMurCSOsKb"><strong style="font-size: 16px;">注意：</strong></div><div class="ace-line ace-line old-record-id-DgdGdW1Xto80Sgx30THuXR4qsvb"><span style="font-size: 16px;">1）我們無法保證在任何情況下都能為您找回資金。</span></div><div class="ace-line ace-line old-record-id-Hc66drcProKF5uxwk5buYdKwsdg"><span style="font-size: 16px;">2）如您的儲值數量低於最小可退數量將無法處理，最小可退數量 = 最小提幣數量。</span></div><div class="ace-line ace-line old-record-id-BSAVdWIuQoCwflxzIKeuECKFsZb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Bth1dcuRfo5hlExdAq9uNuYksfe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-ZLVWdG6mqozur1xNuluuk3SgsXB"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-Rf2adPNmhoAUCBx99haulC5Is6g" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969" style="font-size: 16px;">如何填寫加密貨幣充值未到帳表單</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-G9b4dpMAZopAG1xEqlQuQis2sUd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">充值未到帳解決指南</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-NZxFdvZGioDqToxf368uyVb4sPb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC 充值受限退回申請</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-I06Udh7H2oslp3xagFWu7Gowsxd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">如何將數位貨幣存入 MEXC 平台（App）</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-HkJNdOunuox5bhxIAGeumTCksOg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何將數位貨幣存入 MEXC 平台（Web）</a></div></li></ul><div class="ace-line ace-line old-record-id-GVQ6d60yco0qq0xWRIYu7sWjshf"><span style="font-size: 16px;"><br></span></div></div>

<div data-page-id="NYRddKf7QosH0TxogMLualK4sWc" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-WerxdfPJloffUexQSfwuowLGsw3"><strong>1. 什麼情況下需要提交帳戶清退申請</strong></h2><div class="ace-line ace-line old-record-id-AUsjddZDVo8J9sxFEdMuaCQesBg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-F0lodLQqso57p6xnuPKupdpNsIa"><span style="font-size: 16px;">在 MEXC 平台，身分認證是保障帳戶安全與合規運營的重要環節。部分用戶由於個人原因無法完成身分認證，可能會遇到充值受限或無法提幣的情況。針對這類用戶，平台提供了<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/assets/clearance-application">無法認證-帳戶清退</a>通道，幫助用戶妥善處理帳戶內的資產。</span></div><div class="ace-line ace-line old-record-id-F0zedFczlobUJfxVuaSufKifswe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OJJWddItPornjZxXrmPuRm0Ds3f"><span style="font-size: 16px;">簡單來說，如果您的帳戶因未完成身分認證而導致充值受限、資產無法提出，且您確認後續不再使用該帳戶，即可透過官方渠道提交帳戶清退申請。</span></div><div class="ace-line ace-line old-record-id-GKk5duA2Yos2YNxZIQeuohxWsVd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-ZA6VdvRXdo2G8Kx7760uuVVhsTb"><span style="font-size: 16px;">*BTN-<strong>提交申請</strong>&BTNURL=<u><a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/assets/clearance-application">https://www.mexc.com/zh-MY/assets/clearance-application</a></u>*</span></div><div class="ace-line ace-line old-record-id-W33SdnpZKofmV2xzlpAuTupDslf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-QlWodHedCoFJa4xqOzTuilnAspf"><strong>2. 無法認證-帳戶清退操作指南</strong></h2><div class="ace-line ace-line old-record-id-WNhrdXvQqoYAt7x03EIu0U9Qspb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FmtfdBDzbopZ9Cx1FEPuelOosSe"><span style="font-size: 16px;"><strong>入口路徑</strong>：MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/">官網</a> → <a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support">幫助中心</a> → 自助服務 → 無法認證-帳戶清退 → 提交申請進入清退流程。</span></div><div class="ace-line ace-line old-record-id-LhkDdHjYxoz9t3xLAx1ufWDYsIg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"1255614f-b1e8-4603-98b8-36e3f77406e6","height":1460,"width":2938,"currHeight":1460,"currWidth":2938,"natrualHeight":1460,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FUETHbnv5EoGimDxrMCXuvfOysAd%2F%3Fpreview_type%3D16","file_token":"UETHbnv5EoGimDxrMCXuvfOysAd","image_type":"image/png","size":326233,"comments":[]}]}" class="image-uploaded gallery old-record-id-KlcSd3abboVoIpx1wbUuk6RQs6F"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260803111525656fvTrJwVun23RQo.png" data-single-block="true" 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data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/UETHbnv5EoGimDxrMCXuvfOysAd/?mount_node_token=KlcSd3abboVoIpx1wbUuk6RQs6F&mount_point=docx_image" data-width="2938" data-height="1460" data-lark-image-uri="drivetoken://UETHbnv5EoGimDxrMCXuvfOysAd" data-lark-image-width="2938" data-lark-image-height="1460" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-WwHxdyEG1ouMgNxrx8ausakOsZf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-MqTQdrCDyoOnaFxPTOAuxM7zsid"><strong>3. 提交帳戶清退申請前的注意事項</strong></h2><div class="ace-line ace-line old-record-id-IE0RdJBhPoDmUJxFbp6uF8lzsLb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Eddhd3Asgobcj1xeextufKfOsud"><span style="font-size: 16px;">為確保清退申請能夠順利提交併透過審覈，請您在操作前仔細確認以下三點：</span></div><div class="ace-line ace-line old-record-id-Gmh0dJUNroWcdXxhKbYu480Js3b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QINsdG6kmoYgxyxGDyyuG0dqsfd"><span style="font-size: 16px;"><strong>1）處理不可提幣的幣種。</strong> 若您帳戶中持有不支持提幣的幣種，需先透過交易將其兌換為可提幣的幣種，再提交申請，否則相關資產可能無法正常轉出。</span></div><div class="ace-line ace-line old-record-id-HprzdaOmAoHIzyxFbPGuqVq6s7H"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MdyRdHu9poha8Cxgl2tumxOMsXd"><span style="font-size: 16px;"><strong>2）確認帳戶無風控限制。</strong> 若您的帳戶存在相關風控限制，將無法提交清退申請。此類情況建議先聯絡官方客服處理風控問題。</span></div><div class="ace-line ace-line old-record-id-I1DGdDyjro8Lfcx6eYSuZjkHsNg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SedWdhQlPoRH5exW8V2u0PfMsgg"><span style="font-size: 16px;"><strong>3）確認未提交過身分認證。</strong> 若您的帳戶已完成身分認證，或已提交身分認證申請，則不符合清退條件，無法提交此項申請。</span></div><div class="ace-line ace-line old-record-id-ON2udARImoExfPxGSQ9uRVhhsSe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-OmnwdhKIkovXuzxYdAauXK8Vszg"><strong>4. 帳戶清退申請透過後說明</strong></h2><div class="ace-line ace-line old-record-id-EvFSd78pboMCeQx8DGwuMEuPsXd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SLWkdkwZCoB7NIxQKfOuHA3ksjh"><span style="font-size: 16px;">清退申請審覈透過後，請您特別留意以下三項安排：</span></div><div class="ace-line ace-line old-record-id-RUKgdNPeOozrfxxTZjiu0iDYszd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-E1OYdDCbnoUfXMxm0Wau4vQCsqg"><span style="font-size: 16px;"><strong>1）受限資金解凍：</strong> 若您的帳戶存在受限資金，相關資金預計在 10 分鐘內到帳。同時，您的帳戶將僅保留提幣和平倉功能，其他功能均不可再使用。</span></div><div class="ace-line ace-line old-record-id-EyCadOdKxoJonxxUyL3ua4zhst7"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EZ8fdp5edolFyMxmOdjuoyxUsae"><span style="font-size: 16px;"><strong>2）7 天資產處理期：</strong> 自申請透過之日起 7 天后，您的帳戶將無法使用任何服務，並進入永久凍結狀態。請您務必在此期限內將帳戶內的全部資產提出，以免造成不必要的損失。</span></div><div class="ace-line ace-line old-record-id-BbDudEmgyocqkBx4DwLuozktskh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CqVTdZdTtoD10zx14Z8ulVUTsvg"><span style="font-size: 16px;"><strong>3）清退不可恢復：</strong> 帳戶進入清退狀態後將無法恢復，也無法取消清退申請。請勿再向該帳戶充值任何資產，否則可能導致資產無法找回或產生損失。</span></div><div class="ace-line ace-line old-record-id-AilGd6582oKG6Hx7CBfuSSijsxg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-BHtPdPgBMoYvC3xp9FjukCpZs4b"><strong>5. 溫馨提示</strong></h2><div class="ace-line ace-line old-record-id-Kd9YdoKBZoFx3NxnbktumHQ0sNe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YqXZdwHmioT25yxQQaUupF62skb"><span style="font-size: 16px;">帳戶清退屬於不可逆操作，建議您在提交申請前慎重考慮。若確認需要清退帳戶，請嚴格按照上述流程操作，並在 7 天期限內及時轉出資產，確保您的資產安全。</span></div><div class="ace-line ace-line old-record-id-SDIddU5LmoBtOsxEtsPucEzwssg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VpPldNgaVoRugGx20tLuIQYasqd"><span style="font-size: 16px;">如在操作過程中遇到任何疑問，歡迎隨時透過 MEXC 官網聯絡在線客服。</span></div><div class="ace-line ace-line old-record-id-B7EIdovd4oODGXxUFgEuySets2d"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-NPgDds36zoQJc7x4QhPuoapcsnf"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-WF5gdMYuJo2mAJxB3Vnu09QUsLh" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/article/common-questions-about-kyc-verification-17827791529664" style="font-size: 16px;">個人身分認證過程中常見問題</a></div></li><li class="ace-line ace-line old-record-id-DhufdUE74odeBAxatMGuKPDssKd" data-list="bullet"><div><a href="https://www.mexc.com/zh-MY/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-S9Rvdyx7hoO0IwxENCpuVZLMsEg" data-list="bullet"><div><a href="https://www.mexc.com/zh-MY/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分高級認證</a></div></li><li class="ace-line ace-line old-record-id-JbRZdzHsjoxOiUxQIdcuDPAQs7b" data-list="bullet"><div><a href="https://www.mexc.com/zh-MY/support/article/mexc-kyc-faq-342632287349720064" data-lark-is-custom="true" style="font-size: 16px;">MEXC KYC 常見問題解答</a></div></li><li class="ace-line ace-line old-record-id-Vk1fdbp0do9yy6x726wuo6IIsPb" data-list="bullet"><div><a href="https://www.mexc.com/zh-MY/support/article/why-did-my-kyc-verification-fail-17827791519720" data-lark-is-custom="true" style="font-size: 16px;">為什麼我的實名認證失敗</a></div></li></ul><div class="ace-line ace-line old-record-id-FryjdWtvboCyomxGgiZu8es4stc"><span style="font-size: 16px;"><br></span></div></div>

<div data-page-id="Y0lDd8oP5oB5vNxt1iWumOGOsBe" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-F4fUdDX6jooFqZxeHxlukV1psEc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">本教程以 Loop 錢包為例，指導您激活 Canton 代幣地址，並開啟一鍵轉帳功能，幫助您快速上手使用。</span></div><div class="ace-line ace-line old-record-id-A0gTd2jnxoH6MHxuwHUu96Viscg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JnCSdtBBnouRPSxcf7FuruDasvd"><span style="font-family: arial, helvetica, sans-serif;"><strong>第一步：創建帳戶</strong></span></h2><div class="ace-line ace-line old-record-id-ZrzgdEUq4okTjWxrzLdua6G8sEg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-M4dIddjUfok3YwxbDYiu8npUsUc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">前往 <a data-lark-is-custom="true" href="https://cantonloop.com/create-account">Loop 官方註冊</a>頁面開始註冊流程。</span></div><div class="ace-line ace-line old-record-id-GZHmdrOYDoVCuqxI7RDuHxWvsOc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HlyBdxXISog76NxCIVdutr2Zskb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在註冊頁面中，您需要填寫兩項資料：邀請碼和郵箱地址。邀請碼為必填項，如果您尚未獲得邀請碼，請聯絡 Loop 項目方獲取。填寫完成後，按照頁面提示完成註冊。</span></div><div class="ace-line ace-line old-record-id-VF02drbWZoLzbGxB1MUuLGFqspe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-Lf1ddgmgRojrXKxodMQuGxA8sxd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">*BTN-<strong>註冊 Loop</strong>&BTNURL=<a data-lark-is-custom="true" href="https://cantonloop.com/create-account">https://cantonloop.com/create-account</a>*</span></div><div class="ace-line ace-line old-record-id-BYXwd2TU4oBsKWxDFqOubxF0sS1"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div data-type="image" data-ace-gallery-json="{"items":[{"uuid":"e4ecd6e8-8f53-4b88-b5b6-acfe437b09c3","height":449,"width":1286,"currHeight":449,"currWidth":1286,"natrualHeight":449,"natrualWidth":1286,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCcGybEjzxoYWlpxwERuuxeGHsvb%2F%3Fpreview_type%3D16","file_token":"CcGybEjzxoYWlpxwERuuxeGHsvb","image_type":"image/jpeg","size":43625,"comments":[]}]}" class="image-uploaded gallery old-record-id-FqxcduQHfolRVIxjuYuu1ldWs2b" style="text-align: center;"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202512291517593698DfmNGJd1CdvN0.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJZMGxEZDhvUDVvQjV2Tnh0MWlXdW1PR09zQmUiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6Ijc0Nzc3Njk1NzMxOTA2OTY5NzIiLCJhbGlnbiI6IiIsImltYWdlIjp7InRva2VuIjoiQ2NHeWJFanp4b1lXbHB4d0VSdXV4ZUdIc3ZiIiwibWltZVR5cGUiOiJpbWFnZS9qcGVnIiwic2l6ZSI6NDM2MjUsInNjYWxlIjoxLCJ3aWR0aCI6MTI4NiwiaGVpZ2h0Ijo0NDksIm5hbWUiOiJpbWFnZSIsImNyb3AiOlswLDAsMCwwXSwicm90YXRpb24iOjAsImNhcHRpb24iOnsidGV4dCI6eyJhcG9vbCI6eyJuZXh0TnVtIjowLCJudW1Ub0F0dHJpYiI6bnVsbH0sImluaXRpYWxBdHRyaWJ1dGVkVGV4dHMiOnsiYXR0cmlicyI6bnVsbCwidGV4dCI6bnVsbH19fX0sImFyZWFfY29tbWVudHMiOnt9fQ==" data-suite="eyJmaWxlVG9rZW4iOiJDY0d5YkVqenhvWVdscHh3RVJ1dXhlR0hzdmIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRnF4Y2R1UUhmb2xSVkl4anVZdXUxbGRXczJiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DY0d5YkVqenhvWVdscHh3RVJ1dXhlR0hzdmIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CcGybEjzxoYWlpxwERuuxeGHsvb/?mount_node_token=FqxcduQHfolRVIxjuYuu1ldWs2b&mount_point=docx_image" data-width="1286" data-height="449" data-lark-image-uri="drivetoken://CcGybEjzxoYWlpxwERuuxeGHsvb" data-lark-image-width="1286" data-lark-image-height="449" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Bwr8dkVS1oS22hxuAQQuo4Pnsqe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-P1ttdK3CroDDnpxNZBWuWHDCsfc"><span style="font-family: arial, helvetica, sans-serif;"><strong>第二步：登錄帳戶</strong></span></h2><div class="ace-line ace-line old-record-id-TcB3d6KjWoUOBnxJzxeumrEzsif"> <span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-HeYxd1XDnoOO9Bx5NWyuqybRsne"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">註冊成功後，使用您的郵箱和密碼登錄 Loop 錢包。登錄後您將進入錢包主界面，可以查看帳戶餘額和進行各項操作。</span></div><div class="ace-line ace-line old-record-id-IuuBdb3EhodGKOxoQnWuEVHTsT8"> <span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div data-type="image" data-ace-gallery-json="{"items":[{"uuid":"654f78bd-829a-494e-b857-38fc4891b790","height":443,"width":1273,"currHeight":443,"currWidth":1273,"natrualHeight":443,"natrualWidth":1273,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FIXlEb9dlaoXV9ZxtGbJuyiz6sJd%2F%3Fpreview_type%3D16","file_token":"IXlEb9dlaoXV9ZxtGbJuyiz6sJd","image_type":"image/jpeg","size":30741,"comments":[]}]}" class="image-uploaded gallery old-record-id-Qh6udOr7ZoeAEqxxS5QudwWEsNf" style="text-align: center;"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251229151759252OSs7C0HAYq7aUW.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJJWGxFYjlkbGFvWFY5Wnh0R2JKdXlpejZzSmQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUWg2dWRPcjdab2VBRXF4eFM1UXVkd1dFc05mIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9JWGxFYjlkbGFvWFY5Wnh0R2JKdXlpejZzSmQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/IXlEb9dlaoXV9ZxtGbJuyiz6sJd/?mount_node_token=Qh6udOr7ZoeAEqxxS5QudwWEsNf&mount_point=docx_image" data-width="1273" data-height="443" data-lark-image-uri="drivetoken://IXlEb9dlaoXV9ZxtGbJuyiz6sJd" data-lark-image-width="1273" data-lark-image-height="443" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-SQQGdVpUhonNZ8xpsHXuCnmPsog"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-HFUsd9a06owTxlxjV95ucyD8sEh"><span style="font-family: arial, helvetica, sans-serif;"><strong>第三步：進入設置頁面</strong></span></h2><div class="ace-line ace-line old-record-id-PuxjdRQiRoiTKHxDU1xuNynzszb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UDOhdq8wUorjT5xqJ51uH8bmsZb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在錢包界面中找到並點擊【設置】選項，進入帳戶設置頁面。</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-WMw0dEn5Gor19BxVKfzuE70Lscd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div data-type="image" data-ace-gallery-json="{"items":[{"uuid":"624b884d-09a0-4c8c-8489-6fb8b18806cd","height":679,"width":1448,"currHeight":679,"currWidth":1448,"natrualHeight":679,"natrualWidth":1448,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FWtPZbTaXRoIaBix9GZfu40Ngsqe%2F%3Fpreview_type%3D16","file_token":"WtPZbTaXRoIaBix9GZfu40Ngsqe","image_type":"image/jpeg","size":124054,"comments":[]}]}" class="image-uploaded gallery old-record-id-M4Qkd6Y4doZVjmxce5xuZqtzsOb" style="text-align: center;"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202512291517596129bzjAJbvzmQoBn.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJXdFBaYlRhWFJvSWFCaXg5R1pmdTQwTmdzcWUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTTRRa2Q2WTRkb1pWam14Y2U1eHVacXR6c09iIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9XdFBaYlRhWFJvSWFCaXg5R1pmdTQwTmdzcWUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/WtPZbTaXRoIaBix9GZfu40Ngsqe/?mount_node_token=M4Qkd6Y4doZVjmxce5xuZqtzsOb&mount_point=docx_image" data-width="1448" data-height="679" data-lark-image-uri="drivetoken://WtPZbTaXRoIaBix9GZfu40Ngsqe" data-lark-image-width="1448" data-lark-image-height="679" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Ups8dM2hHoQ4RkxRxQ1uahkIseg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-PuSjdAp09onCOwxHri0uu2hIsBz"><span style="font-family: arial, helvetica, sans-serif;"><strong>第四步：開啟一鍵轉帳功能</strong></span></h2><div class="ace-line ace-line old-record-id-VzTZdcOnKoWoGfxlcnxunGGzsah"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VmYtdIj1Ro7ZMwxAsuzuwhkksBm"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在設置頁面中，找到【One-step transfers（一鍵轉帳）】選項，將其開關打開即可完成預審批操作。開啟此功能後，您在進行轉帳時將享受更便捷的操作體驗，無需每次都進行繁瑣的確認步驟。</span></div><div class="ace-line ace-line old-record-id-UQwTd79UeoW7TOxbkb0uLFk5sIf"> <span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"bf7fb9ad-66c5-41af-931e-68e9eab07416","height":747,"width":1170,"currHeight":747,"currWidth":1170,"natrualHeight":747,"natrualWidth":1170,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSWvQbhTnDoRi8jxzWX6uGkbbs6c%2F%3Fpreview_type%3D16","file_token":"SWvQbhTnDoRi8jxzWX6uGkbbs6c","image_type":"image/jpeg","size":77494,"comments":[]}]}" class="image-uploaded gallery old-record-id-GhgfdAYw8oHz56xGOnruBnmksxh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251229151759830dMQ8RsAkiZ69Lh.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTV3ZRYmhUbkRvUmk4anh6V1g2dUdrYmJzNmMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiR2hnZmRBWXc4b0h6NTZ4R09ucnVCbm1rc3hoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TV3ZRYmhUbkRvUmk4anh6V1g2dUdrYmJzNmMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/SWvQbhTnDoRi8jxzWX6uGkbbs6c/?mount_node_token=GhgfdAYw8oHz56xGOnruBnmksxh&mount_point=docx_image" data-width="1170" data-height="747" data-lark-image-uri="drivetoken://SWvQbhTnDoRi8jxzWX6uGkbbs6c" data-lark-image-width="1170" data-lark-image-height="747" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-BJ87dNKcnomDcUxDAhyu2oKBs7e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TZPqdJqVloznjhxtzaIugCoZs2g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">完成以上四個步驟後，您的 Loop 錢包即已設置完畢，即可正常使用。</span></div><div class="ace-line ace-line old-record-id-LIbmdOxdXomkGvxU5k6uJ9Ros5l"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-HJLCdkcktoOVtTxdA2BuuG0DsUc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">*BTN-<strong>購買 CC</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/exchange/CC_USDT">https://www.mexc.com/exchange/CC_USDT</a>*</span></div><div class="ace-line ace-line old-record-id-V9xEdkorXoF8bbxqy1tuAx9MsRf"><span style="font-family: arial, helvetica, sans-serif;"><br></span></div></div>

<div data-page-id="VtfydyvisoRJMUxWHsLuDh4psDd" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-DkfvdAxEQoE98Hxg2dYuABYOsZc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">主網錢包激活功能是 Pi Network 推出的一個工具，允許 Pi Network 用戶在完成完整的主網遷移流程之前，激活其區塊鏈上的 Pi 錢包，並與 dApps 進行交互。</span></div><div class="ace-line ace-line old-record-id-FdV1dRT81ox2eLxHnwCutX7Hs9g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Q7c8d10UnouWFGxVoiTuzV9IsCc"><span style="font-family: arial, helvetica, sans-serif;"><strong>如何激活 PI 代幣地址</strong></span></h2><div class="ace-line ace-line old-record-id-WC9qd2ewkopMKyxLXqPutX4nsuh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VasWdEzuBoCwqfxAMP7uBxJrsyh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1）從 App Store 或 Google Play 下載 Pi Browser。</span></div><div class="ace-line ace-line old-record-id-UK3jdZ9pjoGUiqxjLlYuMoOMsng"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2）使用快捷方式點擊登錄 Pi Browser。</span></div><div class="ace-line ace-line old-record-id-XFxodF61do14AmxLQGMuJBTdstd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">3）設置名稱。</span></div><div class="ace-line ace-line old-record-id-MCXQdYRE2oBiP5xuxoSuhIO5suf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">4）輸入邀請碼（非必填）。</span></div><div class="ace-line ace-line old-record-id-YfT5dHU1OoF6jExGfYouOs2Hseb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"098c9a30-502a-422d-971f-161727c8c8c0","height":2157,"width":4173,"currHeight":2157,"currWidth":4173,"natrualHeight":2157,"natrualWidth":4173,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FBgfZb7RaqoUJuXxSxlGuG8rxs7b%2F%3Fpreview_type%3D16","file_token":"BgfZb7RaqoUJuXxSxlGuG8rxs7b","image_type":"image/png","size":1172672,"comments":[]}]}" class="image-uploaded gallery old-record-id-XoDxdyndMo9mT3xWrG0udgnrsOb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202512291500381711Krv3vWjjfnLNM.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJCZ2ZaYjdSYXFvVUp1WHhTeGxHdUc4cnhzN2IiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWG9EeGR5bmRNbzltVDN4V3JHMHVkZ25yc09iIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9CZ2ZaYjdSYXFvVUp1WHhTeGxHdUc4cnhzN2IvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/BgfZb7RaqoUJuXxSxlGuG8rxs7b/?mount_node_token=XoDxdyndMo9mT3xWrG0udgnrsOb&mount_point=docx_image" data-width="4173" data-height="2157" data-lark-image-uri="drivetoken://BgfZb7RaqoUJuXxSxlGuG8rxs7b" data-lark-image-width="4173" data-lark-image-height="2157" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-T6FcdJsezofpd7x6vXpuOAwHsEb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Lv12dD9DHoGIyVxoWr8u61TjsZd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5）點擊創建一個新的錢包。</span></div><div class="ace-line ace-line old-record-id-Zgq8dn2xko7w03x0eTiu2oybsRf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">6）如果您已經有錢包，也可以選擇直接導入。</span></div><div class="ace-line ace-line old-record-id-AsnUd5DqroWiahxea2VuZAr5sic"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">7）複製並保存好您的助記詞。</span></div><div class="ace-line ace-line old-record-id-EYRgdwB4XolbxixGjULuwmgiswd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">8）完成錢包創建。</span></div><div class="ace-line ace-line old-record-id-EYeDdcrI6ovECAxoOvCujq5WsYc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"78c5fc75-1636-4fe2-a0b6-0c18a19b2725","height":2153,"width":4173,"currHeight":2153,"currWidth":4173,"natrualHeight":2153,"natrualWidth":4173,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYo1YbZYjzo7anQxDTHVudOEhszd%2F%3Fpreview_type%3D16","file_token":"Yo1YbZYjzo7anQxDTHVudOEhszd","image_type":"image/png","size":1056408,"comments":[]}]}" class="image-uploaded gallery old-record-id-J5xIdjEfKoApdxxS4h3uPJtwsJ8"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202512291500381397wgAPSbuKWjOnD.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZbzFZYlpZanpvN2FuUXhEVEhWdWRPRWhzemQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSjV4SWRqRWZLb0FwZHh4UzRoM3VQSnR3c0o4Iiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZbzFZYlpZanpvN2FuUXhEVEhWdWRPRWhzemQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Yo1YbZYjzo7anQxDTHVudOEhszd/?mount_node_token=J5xIdjEfKoApdxxS4h3uPJtwsJ8&mount_point=docx_image" data-width="4173" data-height="2153" data-lark-image-uri="drivetoken://Yo1YbZYjzo7anQxDTHVudOEhszd" data-lark-image-width="4173" data-lark-image-height="2153" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Cd8ndxN6ioky3Excmd6u5aZVs0b"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YJSldMY6CoOgYNxbPUmuDm3mssb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">9）選擇【使用 Pi 進行身分認證】。</span></div><div class="ace-line ace-line old-record-id-WkKjdcM3polM5YxSaHEurXYosIc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">10）根據頁面提示，填寫對應資料（如姓名、出生日期、郵箱、地址等），完成身分認證。</span></div><div class="ace-line ace-line old-record-id-YyCzdV9ROoM5MbxT8t2u5ppcslf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-J8Fudry0aofwkYxbxdSuHGihsHe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">注意：確保您已完成身分認證，您的帳戶中至少需要有 1 Pi 代幣在主網餘額中。</span></div><div class="ace-line ace-line old-record-id-QflsdMO2xoSUQkx12kvu5Yios7e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f5600012-83c3-4bea-8412-266c81614dff","height":460.22364217252397,"width":670,"currHeight":460.22364217252397,"currWidth":670,"natrualHeight":2150,"natrualWidth":3130,"pluginName":"imageUpload","scale":0.21405750798722045,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FVeHWbulsVoI32vxxC1GucWjlsah%2F%3Fpreview_type%3D16","file_token":"VeHWbulsVoI32vxxC1GucWjlsah","image_type":"image/png","size":1213915,"comments":[]}]}" class="image-uploaded gallery old-record-id-FES2dvb9ZoRgwCx92x4ujOAUseg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F2025122915003710093qtWmuuzZ05lU.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJWZUhXYnVsc1ZvSTMydnh4QzFHdWNXamxzYWgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRkVTMmR2Yjlab1Jnd0N4OTJ4NHVqT0FVc2VnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9WZUhXYnVsc1ZvSTMydnh4QzFHdWNXamxzYWgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/VeHWbulsVoI32vxxC1GucWjlsah/?mount_node_token=FES2dvb9ZoRgwCx92x4ujOAUseg&mount_point=docx_image" data-width="3130" data-height="2150" data-lark-image-uri="drivetoken://VeHWbulsVoI32vxxC1GucWjlsah" data-lark-image-width="3130" data-lark-image-height="2150" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-AVTNdXppJoBNjqxQO42uRwmBspD"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ROcEd2ExdoPnk2xwdSWucOmzsre"><span style="font-family: arial, helvetica, sans-serif;"><br></span></div></div>

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<div data-page-id="BdL7ddUPQoqirQxIUBkuJRC6sGe" data-lark-html-role="root" data-docx-has-block-data="false"><h2 class="heading-2 ace-line old-record-id-VcvydIaeeoJ54qxhwgWuCaCbsPb"><strong>重要提醒：</strong></h2><div class="ace-line ace-line old-record-id-ZPB2dMJppoRy8gxFtOPum4dLszg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-V4WydWCNIowOhBxar8OuPSf8sxf"><span style="font-size: 16px;">為保障您的資產安全及用戶權益，請您僅充值 MEXC 已上線的數位資產。所有上幣計畫和相關資訊請以 MEXC 官方<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/announcements">公告</a>為準。</span></div><div class="ace-line ace-line old-record-id-EAnXdjk9BoJNVPxfin1uEqyqsHf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-J2G3dsGKGonRugxxbj4uwD6Ssp6"><strong>充值遇到問題</strong></h2><div class="ace-line ace-line old-record-id-F3U1dBLwDoTFTCxZ6dluilp8sic"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MHt8dFSy6o1orcxG00yu9Ac7s3I"><span style="font-size: 16px;">如果您的充值未到帳，可透過以下方式解決：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-PEe7dMgQGoXdbNx8ExouKwCzsog" data-list="bullet"><div><span style="font-size: 16px;">提交【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/deposit-recovery">加密貨幣充值未到帳</a>】表單，客服團隊將協助您嘗試找回資產；</span></div></li><li class="ace-line ace-line old-record-id-VZQJdQA0Oo5AvnxG1fluAIHPsBd" data-list="bullet"><div><span style="font-size: 16px;">閱讀《<a href="https://www.mexc.com/zh-TW/support/articles/360020367791" data-lark-is-custom="true">充值未到帳解決指南</a>》，了解更多充值相關問題的解決辦法。</span></div></li></ul><div class="ace-line ace-line old-record-id-R6sgdKn8foib6axG31MumdRrsrf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-B5rOdIU7boSsiFxNziFuVuRVsnh"><strong>需要協助</strong></h2><div class="ace-line ace-line old-record-id-JHvIdW8NFoclovx9CZMujCnpsGg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IEzzdnBfMoliGhxS821uC6fls2H"><span style="font-size: 16px;">如果您有任何疑問，歡迎透過以下方式聯絡我們：</span></div><div class="ace-line ace-line old-record-id-EJH5dIlDkoZWvaxuoX5uQT9Asoe"><span style="font-size: 16px;">1）點擊官網右下方「線上客服」按鈕，輸入您的問題後進行諮詢；</span></div><div class="ace-line ace-line old-record-id-K2zIdyc5joFY1Vx7yV6uPVLWsog"><span style="font-size: 16px;">2）透過工單中心提交諮詢：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-QPtEdCLroogTOwxncVdupzmxs6c" data-list="bullet"><div><span style="font-size: 16px;">Web：首頁底部資源中心類目下【提交諮詢】→【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/ticket/submit/submit-inquiry">工單中心</a>】</span></div></li><li class="ace-line ace-line old-record-id-AprjdQxjVoAze1xt4UfuSzZcsku" data-list="bullet"><div><span style="font-size: 16px;">App：首頁快捷按鍵區域 →【更多】→ 服務類目下【提交申請】→【工單中心】</span></div></li></ul><div class="ace-line ace-line old-record-id-XsFwdhEDZooaSGxHXHQuCldOsEg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KXTSdvyw0oD5kVxqccaui0UWsPm"><span style="font-size: 16px;">*BTN-<strong>工單中心</strong>&BTNURL=<u><a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/ticket/submit/submit-inquiry">https://www.mexc.com/zh-TW/support/ticket/submit/submit-inquiry</a></u>* </span></div><div class="ace-line ace-line old-record-id-NX64dWDzFop8UhxEteEupJ4fsgf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LnYddoUqioEnbtxAPo8uPw2OsFh"><span style="font-size: 16px;"><a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW">MEXC</a> 將竭誠為您服務。</span></div><div class="ace-line ace-line old-record-id-QycsdvwuWoiPPNxRCMpujRMTsmh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-OcSedMoc0oKtExxu8k5udFf9svc"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-IbR1dlhsfo8ErExg7rRuHUMlsSf" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/article/troubleshooting-guide-360020367791" style="font-size: 16px;">充值未到帳解決指南</a></div></li><li class="ace-line ace-line old-record-id-P7d3dX9nWoBXQFxhzCbuuYVHsUc" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969" data-lark-is-custom="true" style="font-size: 16px;">如何填寫加密貨幣充值未到帳表單</a></div></li><li class="ace-line ace-line old-record-id-PtiHdWGOaofJVwxmSHTuDIWAskh" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/common-deposit-statuses-and-how-to-resolve-them-17827791526203" data-lark-is-custom="true" style="font-size: 16px;">充值過程中常見狀態及解決方法</a></div></li><li class="ace-line ace-line old-record-id-NZ3XdWYSno6emnxZmPIu4s7gs8g" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/proof-of-funds-requirements-17827791510667" data-lark-is-custom="true" style="font-size: 16px;">資金證明文件要求說明</a></div></li><li class="ace-line ace-line old-record-id-FCZDd01ItoKGXhxbCxGuhgpPsCc" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC 充值受限退回申請</a></div></li></ul></div>

<div data-page-id="Vnx6d9fWoovn8OxdVPLukmcesue" data-lark-html-role="root" data-docx-has-block-data="false"><h2 class="heading-2 ace-line old-record-id-LiZ1doh2FoihV2xkgT7ulZqJs8b"><strong>Memo/Tag 的作用</strong></h2><div class="ace-line ace-line old-record-id-XNOsdoW8GoTpd2xta1YuseKbsSh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EP4Odk18EoGso2xC2XHuginVsOd"><span style="font-size: 16px;">Memo/Tag 是某些數位貨幣轉帳時必需的附加地址信息，用於識別具體的交易接收者。對於如 XRP、ATOM、<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/price/XLM">XLM</a>、<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/price/BTS">BTS</a> 等幣種，僅有錢包地址是不夠的，必須同時填寫正確的 Memo/Tag 才能完成有效轉帳。</span></div><div class="ace-line ace-line old-record-id-WzDUdxDeno6MhvxViYQuTFy4s9c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MkRUdyYzUoQE1ixrAHRuGDdOs5b"><span style="font-size: 16px;">在 MEXC 平台上，需要填寫 Memo/Tag 的幣種（如 <a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/price/XRP">XRP</a>、<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/price/ATOM">ATOM</a> 等）所有帳戶都是共用同一個充值錢包地址。因此，只有填寫正確的充值標籤，系統才能將資產準確分配到您的帳戶。</span></div><div class="ace-line ace-line old-record-id-V66vdY6IoobosoxJ9QFuAGJOsOf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-SQQYddI4xoatXkx0aZeuE7yPsXf"><strong>如何找回資產</strong></h2><div class="ace-line ace-line old-record-id-R1wmdUgfKosuIhx8ikauFKUFsV0"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TkKOdupVHoD5AwxhAzLuEnPAsjh"><span style="font-size: 16px;">如果您在轉帳時忘記填寫或填錯了 Memo/Tag，可以透過填寫【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/deposit-recovery">加密貨幣充值未到帳</a>】表單進行資產找回申請。詳細操作步驟請您參考《<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/article/how-to-fill-out-the-uncredited-crypto-deposit-form-17057846626969">如何填寫加密貨幣充值未到帳表單</a>》。</span></div><div class="ace-line ace-line old-record-id-GIBRdDaUcosUTpxvapEuijMUsge"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-N1SrdGvwgoeJzhxchSbuRR3zs2c"><span style="font-size: 16px;">*BTN-<strong>加密貨幣充值未到帳</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/deposit-recovery">https://www.mexc.com/zh-TW/support/deposit-recovery</a>*</span></div><div class="ace-line ace-line old-record-id-PcqEdbH1Bo1LtVxp6dUuD8l2sWe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-A13Zd58vmoLkF6x5ke7uEvgOspc"><strong>條款與規則</strong></h2><div class="ace-line ace-line old-record-id-C1fedIfxmoaAK6xZMnhuoLYusJB"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EBzgdrdxuo3MQ4xlq2Du5bbvsec"><span style="font-size: 16px;">1）MEXC 將竭盡全力幫您進行資產找回，但由於區塊煉網絡的複雜性，MEXC 無法確保在所有情況下都能恢復 100% 的資產。</span></div><div class="ace-line ace-line old-record-id-GuYkdbYutoqQZaxqokUuent8sDd"><span style="font-size: 16px;">2）如果 MEXC 無法進行資產找回，交易者存入的不支持的幣種將導致永久損失。</span></div><div class="ace-line ace-line old-record-id-EVoLdPNYhoo712xhjMNuJvCUsh3"><span style="font-size: 16px;">3）由於資產找回涉及到大量人力投入，您的資料審核透過的情況下，我們可能會收取一定手續費費用，具體數額以頁面顯示為準。</span></div><div class="ace-line ace-line old-record-id-XVoudYJFpoiSMBxNVJhu7IUWs9g"><span style="font-size: 16px;">4）審核透過後將展示預計完成時間，若資金找回難度較大，則實際完成時間會有所延長。</span></div><div class="ace-line ace-line old-record-id-YSSpdCeqKo5AbuxFcvfurr64sMf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-HWCTd3yY9o1O1jxTl7auYNMJsLg"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-YBTGd7l4KouhKOxsxMxutkCvsrg" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/article/how-to-check-address-and-memo-17827791511546" style="font-size: 16px;">如何查看地址及 Memo</a></div></li><li class="ace-line ace-line old-record-id-Z6dsdoVLioPITgxrE46u3X0Bsab" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC 充值受限退回申請 </a></div></li><li class="ace-line ace-line old-record-id-QUnDdD76IoWKYzxqD49upY6MsCh" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">充值未到帳解決指南</a></div></li><li class="ace-line ace-line old-record-id-KOuWduRh1o2uPGxQo9kuvTkgs6f" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/what-to-do-when-deposits-withdrawals-are-paused-due-to-wallet-maintenance-17827791526229" data-lark-is-custom="true" style="font-size: 16px;">錢包維護導致充值/提現暫停怎麼辦</a></div></li><li class="ace-line ace-line old-record-id-GqGFdtCeOo4KjAxgi8Fuguqms8d" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/what-is-pre-crediting-17827791526201" data-lark-is-custom="true" style="font-size: 16px;">什麼是預入帳</a></div></li></ul><div class="ace-line ace-line old-record-id-ToqwdYgxTocJZHxcZR4uvpQ6sGa"><span style="font-size: 16px;"><br></span></div></div>

<div data-page-id="NQb8dCXPKoNYqax9FW4uBFZbs1O" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-BRhodcATAoawbWxCK2Iut3Fzsle"><strong>1. 確認充值通道開放狀態</strong></h2><div class="ace-line ace-line old-record-id-JPbXduEM3oso5qxVNnFuYBlKshd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KJwKd82EPovvyZxYtd3u0rhJsir"><span style="font-size: 16px;">如果充值通道關閉或維護中，您的充值暫時無法到帳。請您耐心等待，當充值通道重新開放後即可確認入帳狀態。</span></div><div class="ace-line ace-line old-record-id-SyAdd8IG5oHtDnxHGh8u9XBesxq"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ju91dvLqqoEXo1xKkVXusAGPsOb"><span style="font-size: 16px;">關於充提暫停，您還可以閱讀《<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/articles/17827791526229">錢包維護導致充值/提現暫停怎麼辦</a>》了解更多。</span></div><div class="ace-line ace-line old-record-id-JJ5VdXy9NoOwtCxy7GCu4Ky4sdh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Azv4djpp9oE3rLxXLEquzIZastb"><strong>2. 確認區塊網路狀態</strong></h2><div class="ace-line ace-line old-record-id-PuhPdnT36onUTRxwR0nu9U7Tswd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NEx0dwuRPovaFaxIjTtuhomEsYf"><span style="font-size: 16px;">如果區塊網路狀態顯示未成功，您需要聯絡資產發出方進行確認。</span></div><div class="ace-line ace-line old-record-id-PryQdO69pogQsCxPVL0ub3W0sqg"><span style="font-size: 16px;">如果區塊網路狀態顯示已成功，您需要判斷是否滿足預入帳/入帳成功確認數。</span></div><div class="ace-line ace-line old-record-id-CvWpdbU7Co8IbrxPPPBuqYEbsId"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QhjwdnVkboi37FxzoQ4uL3tFskf"><span style="font-size: 16px;">查看方式：資產-資金記錄-充值記錄-找到您要查看的充值記錄-點選交易憑證（TxID）後對應的超鏈接符號跳轉至區塊鏈瀏覽器。</span></div><div class="ace-line ace-line old-record-id-OrpAdbBWKoY96Px1KIUufBjRscc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" 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data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/XDhgb4DHMo9pRyxnEr8uxmsdsQb/?mount_node_token=LEYKdLuheohXiBxkxuduL8Ehsje&mount_point=docx_image" data-width="2926" data-height="1366" data-lark-image-uri="drivetoken://XDhgb4DHMo9pRyxnEr8uxmsdsQb" data-lark-image-width="2926" data-lark-image-height="1366" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-PLcedfp5eo7sB6xgZD3ugv7Asve"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PJSidGWJtosdThxjYvsuOuOVs3e"><span style="font-size: 16px;">在區塊鏈瀏覽器中查看區塊網路狀態。</span></div><div class="ace-line ace-line old-record-id-SeH8d2aKpok4NfxStz4utzg7sQc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" 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data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/B0Sfb2dBBoomIRxfRvDujUqFsQg/?mount_node_token=PpSndw99no7DwFxFDNAu58Pwseb&mount_point=docx_image" data-width="2420" data-height="1084" data-lark-image-uri="drivetoken://B0Sfb2dBBoomIRxfRvDujUqFsQg" data-lark-image-width="2420" data-lark-image-height="1084" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-Yvz2dv23hoZoXbxbx3fuRVrmsUh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-AwRRdV161oT6ULxT8BUuy6Wiskb"><strong>3. 確認區塊確認數</strong></h2><div class="ace-line ace-line old-record-id-VmtmdJ2AAoVtKgxv6ibue5UtsTd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DBMidIPq6oyd5ixgkklu9BNqstf"><span style="font-size: 16px;">在正常充值情況下，每個幣種都需要達到一定數量的區塊確認次數，才能將轉帳金額存入您的 MEXC 帳戶。由於區塊確認數問題造成充值未到帳，您需要進行確認：</span></div><div class="ace-line ace-line old-record-id-GqgodcfVFoHc84xgOttu01qksne"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ExtZdhLidoSTyxxwhHLu0xlEsGc"><span style="font-size: 16px;">如果不滿足區塊確認數，請您耐心等待鏈上確認。</span></div><div class="ace-line ace-line old-record-id-PaWkdNcjeobxeIxmjemue3Ohsze"><span style="font-size: 16px;">如果已滿足確認數，但資產未到帳，請您查看帳號內是否有充值記錄。</span></div><div class="ace-line ace-line old-record-id-MWmXdiEYtoFszFxoC2puaBozsQb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-S6hYd6kF0oN24PxFyAYuaPamsVK"><span style="font-size: 16px;">註：每個幣種的最低區塊確認數要求都不同。如還未達確認數，請您耐心等待。</span></div><div class="ace-line ace-line old-record-id-PEi0dBBmuo6egFxeeTau1XL5s2c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-V0MgdC8JtoW9OrxkuEauqz27sFh"><span style="font-size: 16px;">如果您想詳細了解區塊確認數相關內容，您可以閱讀《<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/learn/article/17827791509662">如何在 MEXC 上查看區塊確認數</a>》進行了解。</span></div><div class="ace-line ace-line old-record-id-G8BZdMdONo5rhOxogRJujRpbsyd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"8862958c-5436-49ca-afb9-ca702f11d280","height":1378,"width":2878,"currHeight":1378,"currWidth":2878,"natrualHeight":1378,"natrualWidth":2878,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FUfR8bB3R3oVXAtx4EnXuULEtsMb%2F%3Fpreview_type%3D16","file_token":"UfR8bB3R3oVXAtx4EnXuULEtsMb","image_type":"image/png","size":400777,"comments":[]}]}" class="image-uploaded gallery old-record-id-YkuWdiREWokLJbx5RaDuBaOesPg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260915160920433ZS8Fw8tWGGKI7E.png" data-single-block="true" 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data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/UfR8bB3R3oVXAtx4EnXuULEtsMb/?mount_node_token=YkuWdiREWokLJbx5RaDuBaOesPg&mount_point=docx_image" data-width="2878" data-height="1378" data-lark-image-uri="drivetoken://UfR8bB3R3oVXAtx4EnXuULEtsMb" data-lark-image-width="2878" data-lark-image-height="1378" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-GWerduKgwoig8dxBcobuStY2sIf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-G9cedA23UoHLkHxffMruR0bVsqf"><strong>4. 查看帳號內是否有充值記錄</strong></h2><div class="ace-line ace-line old-record-id-Ez7KdVvdho8cjXxVZZYuHdJBs21"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SjRqdelYho7RkMxnmdwuGU79sCh"><span style="font-size: 16px;">查看帳號內是否有相關充值記錄，關於充值狀態您可以閱讀《<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/articles/17827791526203">充值過程中常見狀態及解決辦法</a>》進行了解。</span></div><div class="ace-line ace-line old-record-id-Ol0udYdVDoCeLbxPasKu76efsVd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-S4dIdwY9loC0l7xNxiHu79KMsWe"><span style="font-size: 16px;">如果帳號內沒有相關的充值記錄，您可以點選填寫<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/deposit-recovery">加密貨幣充值未到帳</a>表單。</span></div><div class="ace-line ace-line old-record-id-Tq9hdXIOzoDpCPxflfnubdkwsKd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-XZnndLE1gox37vxlVxBuMdrbsTh"><strong>5. 其他常見充值未到帳解決指南支援</strong></h2><div class="ace-line ace-line old-record-id-C5Dtd8MIVoW17fxMTQjuJYdEsYf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-VRYxdsl9WocWsVx5MuNuqnt2sze"><span style="font-size: 16px;"><strong>5.1 </strong><strong>充值</strong><strong>MEXC</strong><strong>不</strong><strong>支援幣種</strong></span></h3><div class="ace-line ace-line old-record-id-UyJwd9xr9opQ26xIoxcudvfJsWd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-F3YWdtXTfoy1YFxTEeUuUtE8sud"><span style="font-size: 16px;">若您充值幣種的合約地址與 MEXC 支援幣種合約地址不一致，您的充值無法正常到帳。</span></div><div class="ace-line ace-line old-record-id-HwFvdY5BzokmE9xcqJduqC7asNe"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"2ef32594-4526-493a-ad0d-60fee8c814bf","height":1264,"width":2878,"currHeight":1264,"currWidth":2878,"natrualHeight":1264,"natrualWidth":2878,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCvrzbQeEuoOSRUxLnatu5fiJs3z%2F%3Fpreview_type%3D16","file_token":"CvrzbQeEuoOSRUxLnatu5fiJs3z","image_type":"image/png","size":359113,"comments":[]}]}" class="image-uploaded gallery old-record-id-UKtQdTAKso8gFKxwufouqKIisZg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260915160920958KGU7wrVUh73I4R.png" data-single-block="true" 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data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CvrzbQeEuoOSRUxLnatu5fiJs3z/?mount_node_token=UKtQdTAKso8gFKxwufouqKIisZg&mount_point=docx_image" data-width="2878" data-height="1264" data-lark-image-uri="drivetoken://CvrzbQeEuoOSRUxLnatu5fiJs3z" data-lark-image-width="2878" data-lark-image-height="1264" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-Wwi0dJlXmoUfMtxpnCeuMZ1FsMg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-ORqwdyxHio7wpvxFve3uM0MQsUc"><span style="font-size: 16px;"><strong>5.2 充值</strong><strong>網路</strong><strong>错误</strong></span></h3><div class="ace-line ace-line old-record-id-FTrRd5QYJohPPMxKM2QunjFzsne"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-O731dTSq6o3mhYxLzOWu4v9GsCb"><span style="font-size: 16px;"><strong>選擇錯誤</strong><strong>網路</strong><strong>充值：</strong>充值幣種時選擇了錯誤的充值網路。如下圖所示充值 MX，您在 MEXC 充值页面获取了 MX-ETH 網路的地址，在提币平台卻使用了 BEP-20 網路轉帳至您 MEXC 平台的 ETH 網路地址，會導致您的充值無法正常到帳。</span></div><div class="ace-line ace-line old-record-id-VoqHdCJBUoQ5wtxAB5ZuDJDpsFe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-B76hdHwKkogyZlxxfaDu44EjsXf"><span style="font-size: 16px;">請您盡快提交<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/deposit-recovery">加密貨幣充值未到帳</a>表單，MEXC 會盡量協助您處理您的充值問題。查詢代幣支援的充值網路方式：在提幣頁面點選【轉帳網路】查看。</span></div><div class="ace-line ace-line old-record-id-SAT0dzjyXomU4bxZe6LugRp5sPF"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" 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data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/NK5Gbi8w4oHhVgxkHpguyF95sgh/?mount_node_token=K7a5d4znuovHWCxd4RSuUBoasad&mount_point=docx_image" data-width="2878" data-height="1368" data-lark-image-uri="drivetoken://NK5Gbi8w4oHhVgxkHpguyF95sgh" data-lark-image-width="2878" data-lark-image-height="1368" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-UA0sdUDpNomJbYxl3MPucVx7shh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-YBezdcW5uoKxqTxMdLauRCJksUg"><span style="font-size: 16px;"><strong>5.3 使用不</strong><strong>支援</strong><strong>網路</strong><strong>充值</strong></span></h3><div class="ace-line ace-line old-record-id-PjLKdkWRmoO2FYxmL8ru8Ev0s9g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KsdDdFHPToZKutxb8qFuWNCdsSN"><span style="font-size: 16px;"><strong>使用不</strong><strong>支援</strong><strong>的</strong><strong>網路</strong><strong>充值：</strong>充值幣種时选择了 MEXC 不支援的網路进行充值。如下图所示充值 MX，MEXC 仅支援使用 ETH、BSC、MORPH 網路充值 MX，但若您在提币平台使用支援網路列表以外的網路轉帳，您的充值将無法正常到帳。</span></div><div class="ace-line ace-line old-record-id-Qt71dnklVoeGIkxdweJuBWLRs5d"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"b29725de-cc8a-4680-9605-9b186651c08b","height":1368,"width":2878,"currHeight":1368,"currWidth":2878,"natrualHeight":1368,"natrualWidth":2878,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FU8N8bJw9UoxRD5xC4WXu0GgosFb%2F%3Fpreview_type%3D16","file_token":"U8N8bJw9UoxRD5xC4WXu0GgosFb","image_type":"image/png","size":450232,"comments":[]}]}" class="image-uploaded gallery old-record-id-MQckdu96mohYIrx9EZeuSdKksFc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260915160923230WDi6ZdAspLnEod.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJVOE44Ykp3OVVveFJENXhDNFdYdTBHZ29zRmIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTVFja2R1OTZtb2hZSXJ4OUVaZXVTZEtrc0ZjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9VOE44Ykp3OVVveFJENXhDNFdYdTBHZ29zRmIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/U8N8bJw9UoxRD5xC4WXu0GgosFb/?mount_node_token=MQckdu96mohYIrx9EZeuSdKksFc&mount_point=docx_image" data-width="2878" data-height="1368" data-lark-image-uri="drivetoken://U8N8bJw9UoxRD5xC4WXu0GgosFb" data-lark-image-width="2878" data-lark-image-height="1368" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-T0QRdBeMZomPNLxhbzhuY5JLs5I"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-NcURdLPMzodyJGxzwnlu3t5nsQe"><span style="font-size: 16px;">5.4 <strong>轉帳時未填入或錯填 Memo/Tag 識別碼，導致無法入帳</strong></span></h3><div class="ace-line ace-line old-record-id-OshRd0L28ofRbgxZm8KuA6UgsEc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-G3XDdfPUSobjhxx8Qe2u12WZsOc"><span style="font-size: 16px;">部分幣種需要填寫標籤（Memo/Tag/識別碼），如 XRP、TON、ATOM 等。若填寫未填/錯填導致充值無法到帳，請提交<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/deposit-recovery">加密貨幣充值未到帳</a>表單。審核預計 1-2 個工作天內完成，完成後我們將透過郵件或站內信即時通知您結果，填寫指南請參考<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/articles/17057846626969">自助申請填寫指南</a>。</span></div><div class="ace-line ace-line old-record-id-Bkahdw8QIoUUeBxzoG0u1W8esch"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YO9KdtyEuoRkDBxofErudvFvsxb"><span style="font-size: 16px;">关于更多 Memo/Tag介绍，您可以阅读内容《<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/learn/article/what-are-memos-tags-/1">什么是 Memo/Tag</a>》。</span></div><div class="ace-line ace-line old-record-id-WCawdLVGYokO9sxR9nHurvyHs1g"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"aca6d8d1-00a6-49d8-9c8f-43d954982c0b","height":436.54208754208753,"width":634,"currHeight":436.54208754208753,"currWidth":634,"natrualHeight":818,"natrualWidth":1188,"pluginName":"imageUpload","scale":0.5336700336700336,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FQtJVbLQtmox7KrxrfqMuEKXAsMc%2F%3Fpreview_type%3D16","file_token":"QtJVbLQtmox7KrxrfqMuEKXAsMc","image_type":"image/png","size":159681,"comments":[]}]}" class="image-uploaded gallery old-record-id-WPDtdDNbkoA0BNxjzJfuwI2ZsWf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260915160917390lopYBDeVc5nIJi.png" data-single-block="true" data-snapshot="eyJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImF1dGhvciI6IjcyMzYyMTU4MTYwODQwNzg1OTciLCJpbWFnZSI6eyJ0b2tlbiI6IlF0SlZiTFF0bW94N0tyeHJmcU11RUtYQXNNYyIsInJvdGF0aW9uIjowLCJjYXB0aW9uIjp7InRleHQiOnsiYXBvb2wiOnsibmV4dE51bSI6MCwibnVtVG9BdHRyaWIiOm51bGx9LCJpbml0aWFsQXR0cmlidXRlZFRleHRzIjp7ImF0dHJpYnMiOm51bGwsInRleHQiOm51bGx9fX0sIm1pbWVUeXBlIjoiaW1hZ2UvcG5nIiwic2l6ZSI6MTU5NjgxLCJzY2FsZSI6MC41MzM2NzAwMzM2NzAwMzM2LCJ3aWR0aCI6MTE4OCwiaGVpZ2h0Ijo4MTgsIm5hbWUiOiJpbWFnZS5wbmciLCJjcm9wIjpbMCwwLDAsMF19LCJhbGlnbiI6ImNlbnRlciIsImFyZWFfY29tbWVudHMiOm51bGwsInR5cGUiOiJpbWFnZSIsInBhcmVudF9pZCI6Ik5RYjhkQ1hQS29OWXFheDlGVzR1QkZaYnMxTyIsImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2V9" data-suite="eyJmaWxlVG9rZW4iOiJRdEpWYkxRdG1veDdLcnhyZnFNdUVLWEFzTWMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiV1BEdGRETmJrb0EwQk54anpKZnV3STJac1dmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9RdEpWYkxRdG1veDdLcnhyZnFNdUVLWEFzTWMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/QtJVbLQtmox7KrxrfqMuEKXAsMc/?mount_node_token=WPDtdDNbkoA0BNxjzJfuwI2ZsWf&mount_point=docx_image" data-width="1188" data-height="818" data-lark-image-uri="drivetoken://QtJVbLQtmox7KrxrfqMuEKXAsMc" data-lark-image-width="1188" data-lark-image-height="818" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-R8pwdJiYJoVUIyxiSIDuLn1As1d"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-L4N8d2z3Voo9YYxSljxuND9CsMc"><span style="font-size: 16px;"><strong>5.</strong><strong>5</strong><strong>透過</strong><strong>不</strong><strong>支援</strong><strong>的智能合約方式充值，導致無法入帳</strong></span></h3><div class="ace-line ace-line old-record-id-J6dBdSYbJoTanjxhhiDuIpxLscb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HAKGdlMeToI9WdxIy0HuG3Otsef"><span style="font-size: 16px;">部分幣種在 MEXC 暫時無法使用智能合約方式進行充值，該情況智能合約轉帳不會記錄在 MEXC 帳戶中，需要人工手動充值。</span></div><div class="ace-line ace-line old-record-id-Zy5Td0SZ0oIr9fxRAEKupBHhsYe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MMDXdylUtoAWRdxx9y8u5smbsjg"><span style="font-size: 16px;">請您提交<strong><a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/deposit-recovery">加密貨幣充值未到帳</a></strong>表單，審核預計 1-2 個工作天內完成，完成後我們將透過郵件或站內信即時通知您結果。</span></div><div class="ace-line ace-line old-record-id-YKd4d5J4BoQm15xpl2zuRq1WsMe"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-BNfGdhL2ro7hNBx4pRBuX1GvsYc"><span style="font-size: 16px;"><strong>5.</strong><strong>6</strong><strong> 充值代幣</strong><strong>平台</strong><strong>已下架</strong></span></h3><div class="ace-line ace-line old-record-id-GFtKdFNy1oCEXjxNXT2uHVNosjg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CCIWdZZ6mok2x3xkJv4ut9MGsKd"><span style="font-size: 16px;">如果您充值了目前 MEXC 平台已下架的代幣並未入帳，請您聯絡客服獲得幫助。</span></div><div class="ace-line ace-line old-record-id-WXMldIaFYohONuxfZk0u3Tx8sHe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-U2iDdubTboYO8BxVbbJuAiP6sng"><span style="font-size: 16px;">出現充值未到帳情況，您可以在 MEXC 平台填寫<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/deposit-recovery">加密貨幣充值未到帳</a>表單。申請提交後，MEXC 預計在 1-2 天內透過郵件或站內信通知您審核結果。</span></div><div class="ace-line ace-line old-record-id-GebKdHRqNoaf8RxTsaFuut9Hs1d"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-PiaRdmXRCo9WeyxFECbuxoZ7s4b"><span style="font-size: 16px;">5.7 同哈希批量轉帳</span></h3><div class="ace-line ace-line old-record-id-JilXdmVyhoicP0xxOCBuz43pslh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DO8mdyLx2ovp4Ux6yDYulRbhswe"><span style="font-size: 16px;">若同一個區塊鏈交易哈希（TxHash）中有多筆轉帳，包含多個接收地址，即「一對多」轉帳，可能導致您的充值未完全到帳。</span></div><div class="ace-line ace-line old-record-id-Pm1Ndyx2Lo4CQqxsREuucDibsgb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AuwudgfR8oS9OyxRtbbuZEgZsNe"><span style="font-size: 16px;">出現充值未到帳情況，您可以在 MEXC 平台填寫<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery">加密貨幣充值未到帳</a>表單。申請提交後，MEXC 預計在 1-2 天內通過郵件或站內信通知您審核結果。</span></div><div class="ace-line ace-line old-record-id-AqkWdFnhqoq3vxxHd0kuYIaqsKc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RktTdpySuoZUfPxZ8huudgqnsUg"><span style="font-size: 16px;">請注意：若同一筆 TxID 下存在多筆充值，您在提交表單時需在 TxID 後添加冒號【:】和數字【99999999】，格式：TXID:99999999（添加後綴是為了區分同一 TxID 的多次提交記錄，不影響實際業務處理）。</span></div><div class="ace-line ace-line old-record-id-Mcb1dT1CyoOEMzxRmo4u6j1LsZb"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-HHsXdU3q9oVNg2xG3svuYwyisYd"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-SpAjdmMnfoPQ13x3ae5uQPIvssf" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/article/what-is-an-uncredited-crypto-deposit-17827791526274" style="font-size: 16px;">什麼是加密貨幣充值未到帳</a></div></li><li class="ace-line ace-line old-record-id-Rqo0dV7mOoNnRvxKI9Eu3e6dsxg" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/how-to-fill-out-the-uncredited-crypto-deposit-form-17057846626969" data-lark-is-custom="true" style="font-size: 16px;">如何填寫加密貨幣充值未到帳表單</a></div></li><li class="ace-line ace-line old-record-id-Qz7RdMf0soJjDpxN5gRuUur4sIg" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC 充值受限退回申請</a></div></li><li class="ace-line ace-line old-record-id-HvHZdqXdIoP35nxo9lJuZICpsvd" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">如何將加密貨幣存入 MEXC 平台（App）</a> </div></li><li class="ace-line ace-line old-record-id-LbtLdotlnoXcbtxTXRlu8U2bsSb" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何將加密貨幣存入 MEXC 平台（Web）</a></div></li></ul></div>

<div data-page-id="L2ErdALeGoslhIxEN1ZuV8hxs8b" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-QpSPdK5KzoeZ4fxygVpuCHHKs2b"><strong>1. 提幣未到帳情況說明：</strong></h2><div class="ace-line ace-line old-record-id-HlwodKflWoDswFxGLLbuD77Oszd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LTKDdjocTo4XjbxjvJ7urwWesCf"><span style="font-size: 16px;">對於區塊鏈資產的提幣，整個過程可以分為三個環節：<strong>出帳方發起提幣</strong>、<strong>區塊鏈網路確認</strong>、<strong>入帳方接收</strong><strong>並</strong><strong>確認轉帳</strong>。</span></div><div class="ace-line ace-line old-record-id-M0nYdiY9IogQoUxdBh6ue4vCsHf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AaDXdQV0GoqKSYxGTMhu7tldsih"><strong style="font-size: 16px;">第一步：出帳方發起提幣請求，將資產從原始帳戶轉出。</strong></div><div class="ace-line ace-line old-record-id-Dd2XdLb9Jo2ZiYxidWiuD4C3sCe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QUUNdPvw2ordLbxnci7uvcpwsZk"><span style="font-size: 16px;"><a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW">MEXC</a> 平台根據不同代幣和區塊情況，提幣請求通常會在 1-60 分鐘內生成一個唯一的交易標識符（TxID）。這代錶著 MEXC 已完成資產的轉移，並將其發送到區塊鏈網路中等待確認。</span></div><div class="ace-line ace-line old-record-id-XVEkdVsvcos7ZdxMmcrug5nOsQe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MLGbdIm9foh2SHxfoiiuiHmeslf"><strong style="font-size: 16px;">第二步：區塊鏈網路進行確認。</strong></div><div class="ace-line ace-line old-record-id-Dyl8dAJAAonZ0Pxnpg0ubyuls3b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UBH1d3ml5ocC5ExzXPxueoiTsWg"><span style="font-size: 16px;">在這一環節中，區塊鏈網路的礦工節點會對交易進行驗證，並將其納入區塊鏈的交易歴史中。這個過程可能需要一定的時間，具體取決於網路壅塞情況、交易費用以及所使用的區塊鏈的特性。您可以點選 <a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/learn/article/how-to-find-txids-on-mexc/1">TxID</a> 未尾的「檢視」連結，打開相應的區塊鏈瀏覽器檢視該筆轉帳在區塊鏈上的確認狀態。</span></div><div class="ace-line ace-line old-record-id-OG9md359pole5lxHXNouPMxrszg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BtUadwGb9o53g2xM7oquJahSsZ8"><span style="font-size: 16px;"><strong>第三步：入帳方接收</strong><strong>並</strong><strong>確認轉帳。</strong></span></div><div class="ace-line ace-line old-record-id-UTLhdpOs1oSGK3xlC8QuwEnRsYg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WcVTd66zpo7hm8xQTXtu8Ufksub"><span style="font-size: 16px;">區塊鏈網路確認交易之後，資產就會被轉入到目標帳戶中。您可以透過查詢區塊鏈瀏覽器或相關工具來驗證交易的確認數和詳細資訊。</span></div><div class="ace-line ace-line old-record-id-SIDsdP9sHopjb2xKYuwuFeMQsMc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-T5ZkdKitLoqC1cx4B2GueRXHsYe"><span style="font-size: 16px;">*BTN-<strong>提幣</strong>&BTNURL=<u><a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/assets/withdraw">https://www.mexc.com/zh-TW/assets/withdraw</a></u>*</span></div><div class="ace-line ace-line old-record-id-TocXd1KE0oZoOXxn8DEuPmt6sng"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-S4rhdwJtfoFFYXxDjXSuKbg0s57"><strong>2. 提幣狀態及對應的解決辦法：</strong></h2><div class="ace-line ace-line old-record-id-LpcOdEnwAoidrCxOMlEuVhbBsRd"><span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="167;254;420" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="167"><col width="254"><col width="420"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-NiY3df4wvoG7BRxlfYIuUzzPssh"><strong style="font-size: 16px;">提幣狀態</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Z6OQdeLjvo8C1Sx3BL8ukzqysFf"><strong style="font-size: 16px;">狀態說明</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-J8Cnd0e5XoPoBoxKJ7huxdQrsuc"><strong style="font-size: 16px;">解決辦法</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-BpzrdjzmhoBwSWx8BliuedwWsyg"><span style="font-size: 16px;">TR 資訊驗證</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-YvtmdCYyWoH2xBxpBg5u9Ctustg"><span style="font-size: 16px;">等待 TR 驗證</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-P4Xnd2MXfolXSGx5ACJuL5uesjg"><span style="font-size: 16px;">1-3 分鐘可完成驗證，耐心等待即可。</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-QPDddRm1qozNXKxOImguhi17s8D"><span style="font-size: 16px;">等待验证</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-Po2md0ZIKo6kRQxsXTSuSamAsUc"><span style="font-size: 16px;">提幣申請已提交</span></div><div class="ace-line ace-line old-record-id-H4qVd4NSxodXh7xfLbju7rOWslf"><span style="font-size: 16px;"><br></span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-UePVdZrhwoLgVlxIOtBu0Aaasve"><span style="font-size: 16px;">該筆提幣需要您的二次確認，MEXC 已將確認鏈接發送至您的郵箱/簡訊箱，請前往獲取連結確認您提幣地址後四位。需要注意：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-F4dfdfaXbo7pmxxN1gquqP3HsCe" data-list="bullet"><div><span style="font-size: 16px;">若您的提幣地址包含 Memo，需驗證公共地址後四位，而非 Memo 地址後四位 </span></div></li><li class="ace-line ace-line old-record-id-VbjAdK0xuo2Mspx3yv1uEJxps8g" data-list="bullet"><div><span style="font-size: 16px;">地址驗證區分大小寫</span></div></li><li class="ace-line ace-line old-record-id-HKwGdVHY6oIscCxYjcRunYlMsxf" data-list="bullet"><div><span style="font-size: 16px;">連結有效時間為 15 分鐘，若連結超時未進行驗證，請取消提幣重新發起提幣。</span></div></li></ul></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-RapxdkXOXoXxQMx8Lv5u23WMsOv"><span style="font-size: 16px;">審核中</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-CBWQdAbbwoDyZWx53hVuJpizsKo"><span style="font-size: 16px;">提幣申請正在審核</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-IamydIv6tooK5YxcMNCupMLPswb"><span style="font-size: 16px;">您的提幣申請正在審核中，預計處理時效為 5-60 分鐘。</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-QN07deU5voJ2xyxKhcFuvAmjs9g"><span style="font-size: 16px;">等待處理</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-JhvRd2eb2oF9DrxtMRiuAZuxsVb"><span style="font-size: 16px;">提幣申請等待系統處理</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="white-space:pre;" class="ace-line ace-line old-record-id-Bt8odpO6xozYYmxLHFeuJyGxsff"><span style="font-size: 16px;">若提幣長時間處於等待處理狀態，請再次檢查該筆提幣的通道是否正常開啟。提幣關閉：提幣通道已關閉，請等待通道開啟後再次嘗試。</span></div><div class="ace-line ace-line old-record-id-I12YdrWebofHSnxvFmAusvfbsYf"><span style="font-size: 16px;">提幣開啟：提幣未成功發出，請聯絡線上客服協助處理。</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-I55NdcwnKoe23wxBVnFuHZuEsje"><span style="font-size: 16px;">處理中</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-FcsIdmx32owLI0xLzEFuurx7s7c"><span style="font-size: 16px;">提幣正在處理</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="white-space:pre;;text-align:left" class="ace-line ace-line old-record-id-LcKOdATFIol4vRxzw3yuTm78sFf"><span style="font-size: 16px;">在提幣處理中，請耐心等待，若此狀態您需要取消提幣，請聯絡客服協助反饋。 <a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/articles/17827791528659">如何取消提幣</a></span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-UQdKdgVNLoeAFlxCnvxuzqmnsQb"><span style="font-size: 16px;">等待區塊確認</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-WkLXdjGjKodyB2xC5eZuQtsBs6d"><span style="font-size: 16px;">區塊鏈上確認中</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-DkdNd7pcpoVk9oxRbuvuDHOcsHg"><span style="font-size: 16px;">提幣已發出，请耐心等待區塊確認。</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-VKEydXlsRoxW4yxrb94uN1aesdb"><span style="font-size: 16px;">等待打包</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-YZI9d4J4bozJCUxQppju5SvBsFf"><span style="font-size: 16px;">區塊鏈等待打包中</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-O1Nqdxddno0FXNxJIVLuxPISs3c"><span style="font-size: 16px;">提幣已發出，请耐心等待區塊打包。</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-FQE3dQC4rorJUIxNhIxuPQVvsch"><span style="font-size: 16px;">已取消</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-XDerdlJDJoxInvxBfNIuCagxskc"><span style="font-size: 16px;">提幣已取消</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-KiXWdO0D9ow92yxbjZnuzuy9sZe"><span style="font-size: 16px;">提幣已取消，您可以重新發起提幣。若非本人操作或對應資產被凍結，請聯絡客服協助。</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-C5Y8d6mxdozeKCx63tquM7QWsyh"><span style="font-size: 16px;">提幣成功</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-AcaYdyWOwoZmYexKBDdueR8ZsAf"><span style="font-size: 16px;">提幣已完成</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-XcicdNbYPotukaxYE4fuvOWxsgh"><span style="font-size: 16px;">您的資產已成功從 MEXC 發送至您的提幣地址，若未收到資產，請聯絡該地址接受平台協助查看。</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-Kke1d8m5MosrJ7xS0g3uYpt8ste"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VwZBdS3zoosoCVxOxK2ub4GPsbh"><strong style="font-size: 16px;">溫馨提醒：</strong></div><div class="ace-line ace-line old-record-id-Z9itdzDzvofXUgxuBOpuEJuKsSb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-MpRydwbs1oksyCxoiSkupfSXsdh"><span style="font-size: 16px;">1）如狀態顯示【處理中】，這是由於區塊鏈網路的性質以及可能存在的壅塞情況，轉帳可能會面臨一定的延遲，請您耐心等候即可。</span></div><div class="ace-line ace-line old-record-id-EJ3VduOjJokZ7sxI7hbuUd93sJb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-F90QdSaP8onFMoxpNgMu0PUGsFd"><span style="font-size: 16px;">2）如果提幣狀態為【提幣成功】，但用戶未收到資產，建議用戶複製提幣 Txid 聯絡資產接收平台查詢。</span></div><div class="ace-line ace-line old-record-id-KLBedqfyRofGmixYo1zuF9gvsvh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Y35KdgQl9okbbkxCJxuu4BrDs7d"><span style="font-size: 16px;">3）如果提幣狀態為【提幣成功】，但資產被接收平台退回至 MEXC，請您前往【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/deposit-recovery">加密貨幣充值未到帳</a>】→【充值到其他平台被退回至 MEXC】，提交資產找回申請。提交表單後，您的退回申請將進入初步審核階段，預計 1-2 天內完成審核。</span></div><div class="ace-line ace-line old-record-id-ZNEgdrcFIoW1LuxS6xRuV0zcs9b"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-PwXddNDiQoVX9exmsjtuoUQWsGf"><span style="font-size: 16px;">4）如果在您的【資產】 -【資金記錄】 -【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/assets/record">提幣記錄</a>】中，該筆提幣申請經過 1 小時仍未生成 TxID，請您立即聯絡 MEXC 線上客服，並附上該筆提幣申請的截圖。我們將協助處理您的請求。</span></div><div class="ace-line ace-line old-record-id-I1xGdYnX6o0Lvtx8Y39u0KCrsid"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-QypDdqW7AoV6y6xtcxguf26wsEg"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-ZyH4d4j28oouJqxtQBMuEo7JsSf" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/article/how-to-withdraw-on-mexc-app-360030808111" style="font-size: 16px;">如何在 MEXC 進行提幣（App） </a></div></li><li class="ace-line ace-line old-record-id-DCO8dg2PPokLMgx8xmWua7DtsUg" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/how-to-withdraw-on-mexc-web-5220961984153" data-lark-is-custom="true" style="font-size: 16px;">如何在 MEXC 進行提幣（web） </a></div></li><li class="ace-line ace-line old-record-id-UXevdO3i4o3BA3xzHfTuGuaQsRb" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/common-withdrawal-issues-and-how-to-resolve-them-360020366031" data-lark-is-custom="true" style="font-size: 16px;">常見提幣問題及解決辦法 </a></div></li><li class="ace-line ace-line old-record-id-AFH1dEPLdofN8IxvRcIuOwRGshe" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/how-to-set-withdrawal-settings-253549374230474752" data-lark-is-custom="true" style="font-size: 16px;">如何進行提幣設置 </a></div></li><li class="ace-line ace-line old-record-id-SH3Cdqriio2M51xq1h4uH6ASs5b" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/support/article/withdrawal-fees-17827791528721" data-lark-is-custom="true" style="font-size: 16px;">提幣手續費 </a></div></li></ul><div class="ace-line ace-line old-record-id-QO9md77xsoRuQ7xRAIrur6rIsod"><span style="font-size: 16px;"><br></span></div></div>

<div data-page-id="CWWtd8SxAoMbTBxGu5auHuAKsBe" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-V9R3dPMKTochJIxOr5duu6zzsxe"><span style="font-size: 16px;">在使用MEXC的過程中，有的用戶有需求導出 MEXC 賬戶的個人充值和提現記錄，本文將為您詳細介紹如何導出充提記錄。</span></div><div class="ace-line ace-line old-record-id-RSwDd4xJJoaZxXxPa1FunERxswc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Amfydm7aGoUXG4xKcBIugzqisAb"><strong>1. Web</strong></h2><div class="ace-line ace-line old-record-id-AdTDdYXIEojaVQx3IWpuwXYjsJc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HZnad4V4fo8NCMxj5H0uMn5ksof"><span style="font-size: 16px;">您可以在 Web 端的現貨賬單頁面和資金記錄頁面對充提記錄進行導出。</span></div><div class="ace-line ace-line old-record-id-Jd0Fd7mefoMckQxg69duJ27Ksed"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-KJBgd6LhuoVkYaxakVmugjEps2g"><span style="font-size: 16px;">1.1 現貨賬單頁面導出</span></h3><div class="ace-line ace-line old-record-id-Lo4Ld2ZN9oBh9jxgVpVuhuiGsLg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PiQYdNd5goRapgxpQXkuFHu5s0g"><span style="font-size: 16px;">打開 MEXC 官網並登錄賬號，在導航欄【資產】下點擊【現貨】。</span></div><div class="ace-line ace-line old-record-id-FEKhdq4kkodNQJxwXp4uYAjCsFd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"dda13b2b-15a2-43d7-bfed-5febf09afd75","height":1328,"width":2866,"currHeight":1328,"currWidth":2866,"natrualHeight":1328,"natrualWidth":2866,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FOjQKbsckYozTkHxrwGUusEqWsab%2F%3Fpreview_type%3D16","file_token":"OjQKbsckYozTkHxrwGUusEqWsab","image_type":"image/png","size":1837334,"comments":[]}]}" class="image-uploaded gallery old-record-id-EikIdzCAdoH8ZNxTleyuEnctshd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260817173900282XBZgIfyaSsxcSR.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJPalFLYnNja1lvelRrSHhyd0dVdXNFcVdzYWIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRWlrSWR6Q0Fkb0g4Wk54VGxleXVFbmN0c2hkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9PalFLYnNja1lvelRrSHhyd0dVdXNFcVdzYWIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/OjQKbsckYozTkHxrwGUusEqWsab/?mount_node_token=EikIdzCAdoH8ZNxTleyuEnctshd&mount_point=docx_image" data-width="2866" data-height="1328" data-lark-image-uri="drivetoken://OjQKbsckYozTkHxrwGUusEqWsab" data-lark-image-width="2866" data-lark-image-height="1328" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-DHn2dFxkzo3Pm8x9xvLu33fOsRe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VNXGdraMQoRgmvxMnnFuGp9usuc"><span style="font-size: 16px;">在現貨資產頁面，點擊右側的【現貨賬單】。</span></div><div class="ace-line ace-line old-record-id-Vk4tdsUkio0kboxBjxguoLmUs5V"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"0d39b711-629d-427b-ace3-b29e5d331594","height":808,"width":2876,"currHeight":808,"currWidth":2876,"natrualHeight":808,"natrualWidth":2876,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FNfIobNKZIoKx3sxmDx0ueVOMsFg%2F%3Fpreview_type%3D16","file_token":"NfIobNKZIoKx3sxmDx0ueVOMsFg","image_type":"image/png","size":122666,"comments":[]}]}" class="image-uploaded gallery old-record-id-IiYedyAbdoxv0ixh9uUulpQ4ssd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260817173859030u6FTdNSW6nY805.png" data-single-block="true" data-snapshot="eyJwYXJlbnRfaWQiOiJDV1d0ZDhTeEFvTWJUQnhHdTVhdUh1QUtzQmUiLCJyZXZpc2lvbnMiOltdLCJhdXRob3IiOiI3MjM2MjE1ODE2MDg0MDc4NTk3IiwiYWxpZ24iOiJjZW50ZXIiLCJhcmVhX2NvbW1lbnRzIjpudWxsLCJ0eXBlIjoiaW1hZ2UiLCJsb2NrZWQiOmZhbHNlLCJoaWRkZW4iOmZhbHNlLCJpbWFnZSI6eyJtaW1lVHlwZSI6ImltYWdlL3BuZyIsImhlaWdodCI6ODA4LCJuYW1lIjoic2NyZWVuc2hvdC0yMDI0MDYwNy0xMjA0NDgucG5nIiwid2lkdGgiOjI4NzYsImNyb3AiOlswLDAsMCwwXSwicm90YXRpb24iOjAsImNhcHRpb24iOnsidGV4dCI6eyJhcG9vbCI6eyJuZXh0TnVtIjowLCJudW1Ub0F0dHJpYiI6bnVsbH0sImluaXRpYWxBdHRyaWJ1dGVkVGV4dHMiOnsiYXR0cmlicyI6bnVsbCwidGV4dCI6bnVsbH19fSwidG9rZW4iOiJOZklvYk5LWklvS3gzc3htRHgwdWVWT01zRmciLCJzaXplIjoxMjI2NjYsInNjYWxlIjoxfSwiY29tbWVudHMiOltdfQ==" data-suite="eyJmaWxlVG9rZW4iOiJOZklvYk5LWklvS3gzc3htRHgwdWVWT01zRmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSWlZZWR5QWJkb3h2MGl4aDl1VXVscFE0c3NkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9OZklvYk5LWklvS3gzc3htRHgwdWVWT01zRmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/NfIobNKZIoKx3sxmDx0ueVOMsFg/?mount_node_token=IiYedyAbdoxv0ixh9uUulpQ4ssd&mount_point=docx_image" data-width="2876" data-height="808" data-lark-image-uri="drivetoken://NfIobNKZIoKx3sxmDx0ueVOMsFg" data-lark-image-width="2876" data-lark-image-height="808" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-LCWudatVtoW6jlxg6mjuRMkIsbh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XerRdIe6lotBTTxQouzuhOslsye"><span style="font-size: 16px;">在現貨賬單頁面選擇【充提轉賬】後，點擊右側的【導出】按鈕。</span></div><div class="ace-line ace-line old-record-id-DoMjdbhPzoGoFbxVQDUuF5aOslg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"7f7c364e-0618-425e-80b4-5ec95010b7c7","height":1374,"width":2868,"currHeight":1374,"currWidth":2868,"natrualHeight":1374,"natrualWidth":2868,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FXyCZbTI2nokQYSxwAWBuLVfgsXg%2F%3Fpreview_type%3D16","file_token":"XyCZbTI2nokQYSxwAWBuLVfgsXg","image_type":"image/png","size":268276,"comments":[]}]}" class="image-uploaded gallery old-record-id-Cmoad5cwtoJcfyxpgV4uaAXBsZb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202608171738598307X0aKPOgjEYUX5.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJYeUNaYlRJMm5va1FZU3h3QVdCdUxWZmdzWGciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQ21vYWQ1Y3d0b0pjZnl4cGdWNHVhQVhCc1piIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9YeUNaYlRJMm5va1FZU3h3QVdCdUxWZmdzWGcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/XyCZbTI2nokQYSxwAWBuLVfgsXg/?mount_node_token=Cmoad5cwtoJcfyxpgV4uaAXBsZb&mount_point=docx_image" data-width="2868" data-height="1374" data-lark-image-uri="drivetoken://XyCZbTI2nokQYSxwAWBuLVfgsXg" data-lark-image-width="2868" data-lark-image-height="1374" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-A0dKdlHLVoFxxWxWmruu37F6snb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TCardKkI2oiwTRx8Nzauivyrsoc"><span style="font-size: 16px;">在【業務類型】中選擇充提轉賬，還可進一步選擇全部、充提、充提手續費和轉賬四種不同範圍的數據記錄，選擇您要導出的數據範圍。</span></div><div class="ace-line ace-line old-record-id-OlPOdUyY9oJhysxZSKXumdHnsch"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TzXtdtE23oQib8xK1AWuWcyCs0d"><span style="font-size: 16px;">設置導出記錄的【幣種】、【方向】和【時間】，選擇是否勾選【對文件進行加密】，點擊【生成】導出充提記錄。</span></div><div class="ace-line ace-line old-record-id-Ao4XdR7Muoa3tHx7uSDu0cOjsJb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"cd550c2f-edaa-4c84-bd6b-09f78c303cc7","height":1370,"width":2866,"currHeight":1370,"currWidth":2866,"natrualHeight":1370,"natrualWidth":2866,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FZytQbQY6WozmKaxrM7Auwyqnsxh%2F%3Fpreview_type%3D16","file_token":"ZytQbQY6WozmKaxrM7Auwyqnsxh","image_type":"image/png","size":343034,"comments":[]}]}" class="image-uploaded gallery old-record-id-M3kqdRustopXjwxHapzuAT1Vswc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260817173859612sFE42ifRZDLY56.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJaeXRRYlFZNldvem1LYXhyTTdBdXd5cW5zeGgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTTNrcWRSdXN0b3BYand4SGFwenVBVDFWc3djIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9aeXRRYlFZNldvem1LYXhyTTdBdXd5cW5zeGgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/ZytQbQY6WozmKaxrM7Auwyqnsxh/?mount_node_token=M3kqdRustopXjwxHapzuAT1Vswc&mount_point=docx_image" data-width="2866" data-height="1370" data-lark-image-uri="drivetoken://ZytQbQY6WozmKaxrM7Auwyqnsxh" data-lark-image-width="2866" data-lark-image-height="1370" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-SiA4d9MxSo4C8sxtJ2PumkknsHg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GIR3dvx0XoQDW0x8KQtuZfryspb"><span style="font-size: 16px;">需要注意的是，現貨賬單記錄導出每月有次數限制，請以頁面上的顯示為準，根據您的具體需求合理安排導出次數，避免頻繁操作。如果您要導出的現貨賬單記錄過多時，請嘗試分多次導出數據，以避免文件崩潰。</span></div><div class="ace-line ace-line old-record-id-Ri3ed7ymeopJ3ixN6S9ub08Nsez"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-L4yKdVXwqoSNBtxQ3lEufs1Ismh"><span style="font-size: 16px;">1.2 資金記錄頁面導出</span></h3><div class="ace-line ace-line old-record-id-NVMadf9NUoPhXqxFwLSuM4Fosab"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Uw49dHMtno1LMBxx5fOu8n8Cs5b"><span style="font-size: 16px;">除此之外，您還可以在【資金記錄】頁面選擇【充值記錄】或【提幣記錄】，然後進行【導出】。</span></div><div class="ace-line ace-line old-record-id-GI5cdU2qIodG3IxQfYvuxwa1sch"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"1611e936-c2ea-4dac-8e67-b91f7974ffc8","height":1208,"width":2864,"currHeight":1208,"currWidth":2864,"natrualHeight":1208,"natrualWidth":2864,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FQEfGbl2Ano6ESIx3dPZuAIi9sFf%2F%3Fpreview_type%3D16","file_token":"QEfGbl2Ano6ESIx3dPZuAIi9sFf","image_type":"image/png","size":198036,"comments":[]}]}" class="image-uploaded gallery old-record-id-ORJ6dCY3LolG9Rx7tRWuzXpxsZF"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260817173859725UzoAbg8B7YL5rD.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJRRWZHYmwyQW5vNkVTSXgzZFBadUFJaTlzRmYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiT1JKNmRDWTNMb2xHOVJ4N3RSV3V6WHB4c1pGIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9RRWZHYmwyQW5vNkVTSXgzZFBadUFJaTlzRmYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/QEfGbl2Ano6ESIx3dPZuAIi9sFf/?mount_node_token=ORJ6dCY3LolG9Rx7tRWuzXpxsZF&mount_point=docx_image" data-width="2864" data-height="1208" data-lark-image-uri="drivetoken://QEfGbl2Ano6ESIx3dPZuAIi9sFf" data-lark-image-width="2864" data-lark-image-height="1208" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-Oy19dZPkMouxvpxQNmzuxJeysmf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BWT7dO6bsoDYDqxnG3Luwe1tsed"><span style="font-size: 16px;">在【類型】中，包含充值、提幣和其他三種不同類型範圍，選擇您要導出的數據範圍。</span></div><div class="ace-line ace-line old-record-id-Q6v6dtC3LonApMxyQyouZnMRsnf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TMEcduYNnoYYqTxUAumuIaHAsjc"><span style="font-size: 16px;">設置導出錢包歷史的【時間】，選擇是否勾選【對文件進行加密】，選擇是否勾選【生成後自動發送至郵箱】，您可以【設置文件密碼】和接收郵件的【郵箱】（默認是您賬號綁定的郵箱），點擊【生成】導出充提記錄。</span></div><div class="ace-line ace-line old-record-id-QpW2dZiHtoy1mDxTbIIu1ngPshf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"25d8ae2e-2d49-4e3f-8c71-68cf8c52ccfd","height":1346,"width":2866,"currHeight":1346,"currWidth":2866,"natrualHeight":1346,"natrualWidth":2866,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHoS2bhwbEoSjexxkIcIukuORs4e%2F%3Fpreview_type%3D16","file_token":"HoS2bhwbEoSjexxkIcIukuORs4e","image_type":"image/png","size":243262,"comments":[]}]}" class="image-uploaded gallery old-record-id-EvKjdC27eoLj2FxJ7z9us99lsEe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260817173859463GNRDM7ySC4KEfb.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJIb1MyYmh3YkVvU2pleHhrSWNJdWt1T1JzNGUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRXZLamRDMjdlb0xqMkZ4Sjd6OXVzOTlsc0VlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Ib1MyYmh3YkVvU2pleHhrSWNJdWt1T1JzNGUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/HoS2bhwbEoSjexxkIcIukuORs4e/?mount_node_token=EvKjdC27eoLj2FxJ7z9us99lsEe&mount_point=docx_image" data-width="2866" data-height="1346" data-lark-image-uri="drivetoken://HoS2bhwbEoSjexxkIcIukuORs4e" data-lark-image-width="2866" data-lark-image-height="1346" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-OUEVdkKFqoyc32x0ijpuikbIssd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-E7yJdSq9koucWvx2zL2ui0WOsuf"><span style="font-size: 16px;">同樣要注意，資金記錄導出每月也有次數限制，請以頁面上的顯示為準，根據您的具體需求合理安排導出次數，避免頻繁操作。如果您要導出的記錄過多時，請嘗試分多次導出數據，以避免文件崩潰。</span></div><div class="ace-line ace-line old-record-id-FSYVdH57koKS8JxUGiQuOxIisWe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-NofSdwUSJovrlYxh2fJuDn8Ls2d"><strong>2. App</strong></h2><div class="ace-line ace-line old-record-id-ISdpdEijkoecQvxkFNtuCycrsBb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RlTadGg08oNNonxcbocufJROsLd"><span style="font-size: 16px;">打開 MEXC App 並登錄賬號，點擊左上角的【個人頭像】按鈕，選擇【交易記錄】，點擊【充值/提幣】。</span></div><div class="ace-line ace-line old-record-id-W4A5dDhPtoU3XQxeqaBu3jRbsyc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"eeb577a5-c53b-4593-8529-c1cf6373f86d","height":2155,"width":3132,"currHeight":2155,"currWidth":3132,"natrualHeight":2155,"natrualWidth":3132,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FP7kAbf8cEo618CxlYZouujg4s6g%2F%3Fpreview_type%3D16","file_token":"P7kAbf8cEo618CxlYZouujg4s6g","image_type":"image/png","size":1317192,"comments":[]}]}" class="image-uploaded gallery old-record-id-VGbEdkha6opfk7x7gklujcwNsif"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260817173902965ZEUKRZLaHzX49p.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQN2tBYmY4Y0VvNjE4Q3hsWVpvdXVqZzRzNmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVkdiRWRraGE2b3Bmazd4N2drbHVqY3dOc2lmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QN2tBYmY4Y0VvNjE4Q3hsWVpvdXVqZzRzNmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/P7kAbf8cEo618CxlYZouujg4s6g/?mount_node_token=VGbEdkha6opfk7x7gklujcwNsif&mount_point=docx_image" data-width="3132" data-height="2155" data-lark-image-uri="drivetoken://P7kAbf8cEo618CxlYZouujg4s6g" data-lark-image-width="3132" data-lark-image-height="2155" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-FVITd0beDo2pPFxdxhVuP0VNswg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YkY5d6tRSoPvrPx0JA5up0qesGd"><span style="font-size: 16px;">在現貨記錄頁面，選擇【資金記錄】，點擊右上角的導出按鈕。在資金記錄導出頁面點擊【+新建導出】。</span></div><div class="ace-line ace-line old-record-id-C6QgdAqZcoFrVzxh3Viu036gs2b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WC4rda9SBoEkqHxi9Pcuwd24sAg"><span style="font-size: 16px;">【記錄類型】中包含充值記錄、提幣記錄和其他記錄，選擇您要導出的數據範圍。</span></div><div class="ace-line ace-line old-record-id-VEeUdKzL7olYFUxD5AZu8VeMs0e"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NMIZdPEzjofJRZxt0HFuXIgpsdc"><span style="font-size: 16px;">設置導出記錄的【時間段】，選擇是否勾選【對文件進行加密】，選擇是否勾選【生成後自動發送至郵箱】，點擊【生成】導出充提記錄。</span></div><div class="ace-line ace-line old-record-id-HVOZdpCZGooEPIxsXEDuuHs3spc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"3f681470-fc14-4f22-a6b6-798f6ada87ba","height":2160,"width":3129,"currHeight":2160,"currWidth":3129,"natrualHeight":2160,"natrualWidth":3129,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FQusYbwf2FoyTwBx71UFudTVmswf%2F%3Fpreview_type%3D16","file_token":"QusYbwf2FoyTwBx71UFudTVmswf","image_type":"image/png","size":839106,"comments":[]}]}" class="image-uploaded gallery old-record-id-BdVIdRemdo5uFbxjfTLu6OeDs3d"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202608171738597441ZbckS1eyX8yxC.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJRdXNZYndmMkZveVR3Qng3MVVGdWRUVm1zd2YiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQmRWSWRSZW1kbzV1RmJ4amZUTHU2T2VEczNkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9RdXNZYndmMkZveVR3Qng3MVVGdWRUVm1zd2YvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/QusYbwf2FoyTwBx71UFudTVmswf/?mount_node_token=BdVIdRemdo5uFbxjfTLu6OeDs3d&mount_point=docx_image" data-width="3129" data-height="2160" data-lark-image-uri="drivetoken://QusYbwf2FoyTwBx71UFudTVmswf" data-lark-image-width="3129" data-lark-image-height="2160" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-EeBsdXd5ioePQJx8BkbuM71Asog"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-E1bfdaYGjo8RPLxSzH4ug5pBsHf"><span style="font-size: 16px;">需要注意的是，資金記錄導出每月有次數限制，請以頁面上的顯示為準，根據您的具體需求合理安排導出次數，避免頻繁操作。如果您要導出的記錄過多時，請嘗試分多次導出數據，以避免文件崩潰。</span></div><div class="ace-line ace-line old-record-id-T5dLddpC0okyTNxhQ3wuwgVHsmb"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-GtlodUAjTokTi6x48d6upPBvs0f"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-AUNAdpTHdoUbSnx8VMou2WBtsbd" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/article/how-to-use-mexc-s-account-data-export-function-410103096834075648" style="font-size: 16px;">如何使用 MEXC 帳戶數據導出功能</a></div></li><li class="ace-line ace-line old-record-id-LOLCdPkrtofsKAxUgTBubypvsMh" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/learn/article/17827791518481" data-lark-is-custom="true" style="font-size: 16px;">如何導出合約歷史倉位數據</a></div></li><li class="ace-line ace-line old-record-id-K2TJdoipBo0JcexH8mkuqrtMsbg" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/learn/article/17827791515541" data-lark-is-custom="true" style="font-size: 16px;">如何導出 MEXC 合約訂單記錄</a></div></li><li class="ace-line ace-line old-record-id-Q0SGdUv4SotZ8WxVg5suJfBYs2b" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/learn/article/17827791517552" data-lark-is-custom="true" style="font-size: 16px;">如何在 MEXC 導出合約盈虧分析 </a></div></li></ul><div class="ace-line ace-line old-record-id-ZEONdxAWZoR5xrxbSePuO4ZOssh"><span style="font-size: 16px;"><br></span></div></div>

<div data-page-id="TXpTd7TNXoHFUzx4CqmuY5iCsod" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-MbaUdLdSXoy3HxxM8d5uwJhmsqc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">本指南將詳細介紹如何透過 MEXC Web 完成加密貨幣充值，並以 <a data-lark-is-custom="true" href="https://www.mexc.com/price/USDC">USDC</a> 代幣和 MetaMask 錢包為例進行演示。</span></div><div class="ace-line ace-line old-record-id-KXV5d3PpNoWs33xJUM8uRw9OsNd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-RHYSdSyEgoXhySxcCLxuVm50s7A"><span style="font-family: arial, helvetica, sans-serif;"><strong>關鍵點</strong></span></h2><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-UgRxdZXGKoiDPwx3SJyuMAGtsw3" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>網路一致性：</strong> 充值網路與提幣網路必須完全一致，否則可能導致資產永久丟失。</span></div></li><li class="ace-line ace-line old-record-id-HdVZd4qCIomTbSx3IyGuWC9Fs0d" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>Memo 要求：</strong> 部分網路（如 <a href="https://www.mexc.com/price/XRP" data-lark-is-custom="true">XRP</a>）充值時必須填寫 Memo，否則資產無法到帳。</span></div></li><li class="ace-line ace-line old-record-id-B3ledRWL6ouUTBxKKxruic33sdc" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>手續費差異：</strong> 不同網路的手續費和到帳時間各不相同，建議選擇低手續費且速度較快的網路。</span></div></li><li class="ace-line ace-line old-record-id-Qq3EddWEOoGqTvxKFPYuq6BBsPf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>地址核對：</strong> 轉帳前務必仔細核對充值地址和網路資訊，確保準確無誤。</span></div></li><li class="ace-line ace-line old-record-id-Qq3EddWEOoGqTvxKFPYuq6BBsPf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>溫馨提示：</strong><span style="font-size: 16px;">合約轉帳可能會導致您的充值無法正常到帳，請勿使用合約轉帳方式進行充值。</span></span></div></li></ul><div class="ace-line ace-line old-record-id-TWv2dr6f5oAL4Hx762DuPOFwsDf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F20260806110515672nsSMJ61gChxLmm.mp4" style="max-width:100%;height:auto;float:none"></video></p></span></div><h2 class="heading-2 ace-line old-record-id-V3VRd4dfaoFMx5xIXovuOU8xsvb"><span style="font-family: arial, helvetica, sans-serif;"><strong>第一步：登錄 MEXC 官網並進入充值頁面</strong></span></h2><div class="ace-line ace-line old-record-id-ZEvhdKmIJoRPKLxjOUnuV7eQs9e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NXkedXcsdo2susx3iPdu8LoQsqh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">打開 MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/">官網</a>並登入您的個人帳號。在首頁【充值】類目下選擇【鏈上充值】進入<a data-lark-is-custom="true" href="https://www.mexc.com/assets/deposit/USDT">充值</a>頁面。</span></div><div class="ace-line ace-line old-record-id-UggIdMCDtommE4xFZxMuAyUWsTH"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"e081e521-4220-4595-80cc-f716f4758cf6","height":1444,"width":2930,"currHeight":1444,"currWidth":2930,"natrualHeight":1444,"natrualWidth":2930,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FPTmCbCRlgoTTzFxNDhVuM7v9seb%2F%3Fpreview_type%3D16","file_token":"PTmCbCRlgoTTzFxNDhVuM7v9seb","image_type":"image/png","size":514011,"comments":[]}]}" class="image-uploaded gallery old-record-id-JR1adUaVVofT3PxaG6YuXtp1sAT"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251215115748457jPc1Eb5cs5OSV0.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQVG1DYkNSbGdvVFR6RnhORGhWdU03djlzZWIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSlIxYWRVYVZWb2ZUM1B4YUc2WXVYdHAxc0FUIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QVG1DYkNSbGdvVFR6RnhORGhWdU03djlzZWIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/PTmCbCRlgoTTzFxNDhVuM7v9seb/?mount_node_token=JR1adUaVVofT3PxaG6YuXtp1sAT&mount_point=docx_image" data-width="2930" data-height="1444" data-lark-image-uri="drivetoken://PTmCbCRlgoTTzFxNDhVuM7v9seb" data-lark-image-width="2930" data-lark-image-height="1444" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Ljjrdfa2zoTklTxWMoVu9kzNs4g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-F6D2dQJWnoDZgcxbznjuW57RsMb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">*BTN-<strong>充值加密貨幣</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/assets/deposit/USDT">https://www.mexc.com/assets/deposit/USDT</a>*</span></div><div class="ace-line ace-line old-record-id-I0e0dD9b1oh8iOx8imnuRXivsdc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-VNbRdGzrooAp68xGPzRubSsdsAc"><span style="font-family: arial, helvetica, sans-serif;"><strong>第二步：選擇充值幣種</strong></span></h2><div class="ace-line ace-line old-record-id-LKKpdakZEolKS7xac1EuY0v5s5c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QXJ3dVJnAo3ODtxEZwXuI4PGsah"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在充值頁面，輸入您想要充值的加密貨幣名稱。我們以 USDC 代幣為例。</span></div><div class="ace-line ace-line old-record-id-WGYQdYqsiobi3ox8x0buRxmosIf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-UGHldy0vDoydQix2HEFufHs7seB"><span style="font-family: arial, helvetica, sans-serif;"><strong>第三步：選擇充值網路</strong></span></h2><div class="ace-line ace-line old-record-id-RWhkd9Z2QoslnOxmm2XuSp88sxk"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BxAMdSJYDoZPODxyMWnua3CAszJ"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在【選擇網路】頁面，選擇與您提幣平台一致的區塊鏈網路。<strong>請務必確保充值網路與提幣網路完全一致，選擇錯誤的網路可能導致資產永久丟失且無法恢復。</strong></span></div><div class="ace-line ace-line old-record-id-L7hQdJXaCozN6gxcbOzuoSuSshc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BDXvd3WwHoFSCVxs1NuuT19Fspb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">不同網路的手續費和到帳時間各有差異。建議您綜合考慮手續費成本和充值速度，選擇最適合的網路。我們以 BASE 網路為例，點擊【BASE】完成選擇。</span></div><div class="ace-line ace-line old-record-id-KI7ydwGHvoEPm8x220ZuZfPCsJ9"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-QAGlduJwQozmZ6xDB32uDuA6stb"><span style="font-family: arial, helvetica, sans-serif;"><strong>第四步：獲取充值地址</strong></span></h2><div class="ace-line ace-line old-record-id-BhxFdaNnrovyFZxMeSmu5vWZsrf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DUj5dlVh9ouv5vx76P4uQs34sKh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">系統將顯示您的專屬充值地址。點擊【複製】將該地址保存，稍後需粘貼到提幣平台。</span></div><div class="ace-line ace-line old-record-id-Ht6wd0fMLoqIkzxznxquIRTFsod"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"8f219eee-8033-4e63-ba83-036525ef7ebb","height":1396,"width":2938,"currHeight":1396,"currWidth":2938,"natrualHeight":1396,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FT1mxbws9RoUajGxLgP1ugzzIsLh%2F%3Fpreview_type%3D16","file_token":"T1mxbws9RoUajGxLgP1ugzzIsLh","image_type":"image/png","size":555250,"comments":[]}]}" class="image-uploaded gallery old-record-id-QLttdb7qNoBnMPxpYfkuorMTs0b"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251215115749494bKbLGJoYqKyFef.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJUMW14YndzOVJvVWFqR3hMZ1AxdWd6eklzTGgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUUx0dGRiN3FOb0JuTVB4cFlma3Vvck1UczBiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9UMW14YndzOVJvVWFqR3hMZ1AxdWd6eklzTGgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/T1mxbws9RoUajGxLgP1ugzzIsLh/?mount_node_token=QLttdb7qNoBnMPxpYfkuorMTs0b&mount_point=docx_image" data-width="2938" data-height="1396" data-lark-image-uri="drivetoken://T1mxbws9RoUajGxLgP1ugzzIsLh" data-lark-image-width="2938" data-lark-image-height="1396" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-C7aAdDxMAotNl9xmx8RuizfrsIf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KzrndfYTyo1b9jxQ5hMuLy5gsEh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>重要提示：</strong> 部分區塊鏈網路（如 XRP）在充值時需要同時填寫地址和 Memo（備註標籤）。如未正確填寫 Memo，資產將無法到帳。請仔細查看充值頁面的相關提示。</span></div><div class="ace-line ace-line old-record-id-DekqdY0Fyo5q6jxAbN9u95SSsMf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"1bb0db52-3d77-460d-8423-d0b3a3fd054f","height":1442,"width":2932,"currHeight":1442,"currWidth":2932,"natrualHeight":1442,"natrualWidth":2932,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FISNAbgb93ocWBsxPxkzubSxFsyb%2F%3Fpreview_type%3D16","file_token":"ISNAbgb93ocWBsxPxkzubSxFsyb","image_type":"image/png","size":551964,"comments":[]}]}" class="image-uploaded gallery old-record-id-HVFsd4eFmodiasxDxV4uADExsvd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F2026012814231340447aA0KrJ8S3k1a.png" style="max-width: 100%; height: auto; border-radius: 12px; width: 750px;" data-host-from-cloud="true"></div><div class="ace-line ace-line old-record-id-OFFVdLXlKo2lQMxzw1auDk1OsLd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-IA33dBhCtoqRoSx8DaVuH9JWsTg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">*BTN-<strong>充值 XRP</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/assets/deposit/XRP">https://www.mexc.com/assets/deposit/XRP</a>*</span></div><div class="ace-line ace-line old-record-id-QVFNdMCwpokpZOxiImJu5pkpsRc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-CY31dyCznoji59xVPuYuVu1usL8"><span style="font-family: arial, helvetica, sans-serif;"><strong>第五步：在提幣平台發起轉帳</strong></span></h2><div class="ace-line ace-line old-record-id-H3CRdICMfoDIm9xQnR1uVysWsNc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PToVdVEClom1XHxUfCauMpcRsdf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">以下以 MetaMask 錢包為例，演示如何將 USDC 轉入 MEXC 平台：</span></div><div class="ace-line ace-line old-record-id-MSdVdHGahoNx6Xx9S6xumBS5sNe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EVT1dEVriocXJMxk2HEuBjnXsX2"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">打開 MetaMask 錢包，點擊【發送】按鈕。</span></div><div class="ace-line ace-line old-record-id-SPnaddkNYoYqYmxWmdpueTOWsYb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在搜索框中輸入【USDC】，並確認當前網路為【Base】。</span></div><div class="ace-line ace-line old-record-id-SUVwdlSqBogt5KxYb8sucQSTs9f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">輸入您要提現的代幣數量，點擊【繼續】進入下一步。</span></div><div class="ace-line ace-line old-record-id-Dv5zds1WAoI9Q3x8796ua919shc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"6c9fbd16-9574-4f13-972f-3c112e1227db","height":2159,"width":3127,"currHeight":2159,"currWidth":3127,"natrualHeight":2159,"natrualWidth":3127,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FG2u5bFjgRoOKxlxruUvuawbUsod%2F%3Fpreview_type%3D16","file_token":"G2u5bFjgRoOKxlxruUvuawbUsod","image_type":"image/png","size":725389,"comments":[]}]}" class="image-uploaded gallery old-record-id-JOJWdZIgUokngExF4Xqu0fmCsne"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251215115748599yoww3ii5S1eV3h.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJHMnU1YkZqZ1JvT0t4bHhydVV2dWF3YlVzb2QiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSk9KV2RaSWdVb2tuZ0V4RjRYcXUwZm1Dc25lIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9HMnU1YkZqZ1JvT0t4bHhydVV2dWF3YlVzb2QvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/G2u5bFjgRoOKxlxruUvuawbUsod/?mount_node_token=JOJWdZIgUokngExF4Xqu0fmCsne&mount_point=docx_image" data-width="3127" data-height="2159" data-lark-image-uri="drivetoken://G2u5bFjgRoOKxlxruUvuawbUsod" data-lark-image-width="3127" data-lark-image-height="2159" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-UVAldtlINo1whxxwcVYuFhjSsNg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-LhAJd9Q7doAISqxxSdbuAAsQsgd"><span style="font-family: arial, helvetica, sans-serif;"><strong>第六步：填寫接收地址並確認轉帳</strong></span></h2><div class="ace-line ace-line old-record-id-NtTDd6NwPoTjiWxr2nEuNffKs2g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KkNZdDtQwoyxHJx3ikOuMXZ6sCe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在 MetaMask 錢包【輸入接收地址】框中，粘貼之前複製的 MEXC 平台充值地址。</span></div><div class="ace-line ace-line old-record-id-NuNLdvmW3oOBU3xj3HVuDnunsFg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">仔細核對以下資訊：充值地址是否正確、網路是否一致、當前網路手續費是否可接受。確認所有資訊無誤後，點擊【確認】完成轉帳操作。</span></div><div class="ace-line ace-line old-record-id-ZWQKd5Oqso1bLkxo0YIuedrBsOb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UQQZdb8otoZingxVzduun55Xstc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">轉帳完成後，資產將在區塊網路確認後自動存入您的 MEXC 帳戶。到帳時間取決於網路擁堵程度，通常需要數分鐘至數十分鐘不等。</span></div><div class="ace-line ace-line old-record-id-Pc0GdXP5Ho4mKAxslOjuXdSxsRe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"b52841ec-16e2-43c5-ac0f-652a4114ff93","height":2160,"width":3124,"currHeight":2160,"currWidth":3124,"natrualHeight":2160,"natrualWidth":3124,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSqUIbNeitoCVHZxmGg4u1YjNsSe%2F%3Fpreview_type%3D16","file_token":"SqUIbNeitoCVHZxmGg4u1YjNsSe","image_type":"image/png","size":658210,"comments":[]}]}" class="image-uploaded gallery old-record-id-QrKNdrAGQo97YVxoLdNujOLPs1c"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251215115748514JSJhgUfhDPuEyn.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTcVVJYk5laXRvQ1ZIWnhtR2c0dTFZak5zU2UiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUXJLTmRyQUdRbzk3WVZ4b0xkTnVqT0xQczFjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TcVVJYk5laXRvQ1ZIWnhtR2c0dTFZak5zU2UvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/SqUIbNeitoCVHZxmGg4u1YjNsSe/?mount_node_token=QrKNdrAGQo97YVxoLdNujOLPs1c&mount_point=docx_image" data-width="3124" data-height="2160" data-lark-image-uri="drivetoken://SqUIbNeitoCVHZxmGg4u1YjNsSe" data-lark-image-width="3124" data-lark-image-height="2160" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div style="text-align:center" class="ace-line ace-line old-record-id-MHUJdxnAsoojprxDGIfuJNFFslc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-S7XzdK1qdoztIOx7bTQuKXPRsee"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-EmX9dPznPogIbNx1bcaue8Fcs5m" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">如何將加密貨幣存入 MEXC 平台（App）</a></div></li><li class="ace-line ace-line old-record-id-IszNdXE1mojtSnxWiyHuGHg6sXe" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-a-crypto-deposit-17827791509026" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">什麼是加密貨幣充值</a></div></li><li class="ace-line ace-line old-record-id-HEaCdDvYhoenaRxieDyuiL9Dsvc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">充值未到帳解決指南</a></div></li><li class="ace-line ace-line old-record-id-EOxxdf2xloLLxGxJqukuGvPJs2g" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-deposit-statuses-and-how-to-resolve-them-17827791526203" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">充值過程中常見狀態及解決辦法 </a></div></li><li class="ace-line ace-line old-record-id-UfgddTEkQovqGMxg6cTuDoNzsKf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-the-uncredited-deposit-return-application-17827791526274" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">什麼是充值未到帳申請找回</a></div></li></ul><div class="ace-line ace-line old-record-id-JYHtduIyNor4IdxtP15u6jQ4sXf"><br></div></div>

<div data-page-id="B71idRvvloTWmuxw43YuMEYGs5z" data-lark-html-role="root" data-docx-has-block-data="false"><h2 class="heading-2 ace-line old-record-id-YGojdJO71oPJPxxC6qbuWmqIs3c"><strong>1. 加密貨幣充值未到帳功能介紹</strong></h2><div class="ace-line ace-line old-record-id-G92pd2YTqoNY1PxMsFFu3u1DsUh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DJqkdFcAyoFxtlxuQYWuSd9esQe"><span style="font-size: 16px;">如您向 MEXC 充值數位資產未到帳，可提交【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/deposit-recovery">加密貨幣充值未到帳</a>】表單，客服會嘗試為您找回資產。</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-G8Q8dWFjCoRcFlx7zRJuuwpBsSe" data-list="bullet"><div><span style="font-size: 16px;">申請提交後，MEXC 預計在 1-2 天內透過郵件或站內信通知審核結果，請耐心等待。</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-VL1LdSQPhoK1MQxnPA3uazMlstg" data-list="bullet"><div><span style="font-size: 16px;">審核通過後，將展示資產找回的預計完成時間（一般會提前處理完成，不會超過該時間）。如遇特殊情況或找回難度較大，實際處理時間可能超過預計時間，甚至存在無法找回的可能，請您以最終實際處理結果為準。</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-CIvmdcrjqoIFKYx5FFiumhWzsMc" data-list="bullet"><div><span style="font-size: 16px;">找回資金需額外技術和人力支持，會收取一定手續費，請以頁面提示和郵件通知為準。</span></div></li></ul><div class="ace-line ace-line old-record-id-LJlWdN0bpoAHUexZd5hu1T6Nsmg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-NJYMd7fUgosOAIxYGwBusOUTsOd"><strong>2. 哪些情況可以申請自助找回</strong></h2><div class="ace-line ace-line old-record-id-ITWudPUGHoaxShx9R6Bu5H0TsCf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-COwFdhfrFol5tTxLRsku7aNssDc"><span style="font-size: 16px;">1）充值 MEXC 不支持幣種。若您充值的幣種未在 MEXC 上架，該筆資金將無法入帳。</span></div><div class="ace-line ace-line old-record-id-Zq0EdWN6Kon2WCxS3qbuiiPmsCc"><span style="font-size: 16px;">2）充值到 MEXC 熱錢包地址。如果您的充值地址錯填成了 MEXC 熱錢包地址，或充值時未填寫正確的 Memo 部分，該筆資金將無法入帳。</span></div><div class="ace-line ace-line old-record-id-SdWndsVHPoBEfNxWlOLuy5hisjc"><span style="font-size: 16px;">3）從 MEXC 提幣至其他平台被退回。從 MEXC 提幣到其他平台失敗後，在接收平台找回丟失的資產時，接收平台可能會退回至 MEXC 平台地址，導致資金未能入帳到您的 MEXC 個人帳號。</span></div><div class="ace-line ace-line old-record-id-TlhVdkHLAoGIApxUzZsujQdXsAe"><span style="font-size: 16px;">4）不清楚原因/其他原因。如果您從 MEXC 發起提幣已成功，但接收平台未收到資金，請諮詢接收平台未到帳原因。</span></div><div class="ace-line ace-line old-record-id-WH7ed4FgioKTCzxWiL9uh6IYsDb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-DdSjdgwthoXFJXxF3VyuEiOzsff"><strong>3. 加密貨幣充值未到帳常見問題</strong></h2><div class="ace-line ace-line old-record-id-YKIcd5P1IoPB2bxV9c4u3Q6vsRe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-NhhEde2XnoEOh8xyKRnuQFWSsTe"><span style="font-size: 16px;">3.1 加密貨幣充值未到帳需要多長時間？</span></h3><div class="ace-line ace-line old-record-id-AYPlde8CPoPdsjxrDSmuY51dsdh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OjOcdyaCBowYIXxZbEDug2NAsRf"><span style="font-size: 16px;">您提交充值未到帳申請後，MEXC 平台 1-2 天完成對您申請的審核，資產找回預計所需時長會在審核通過後展示在用戶端。某些情況下，找回未到帳的錯誤充值可能會耗費更長時間（超過 21 天），這取決於找回該充值的實際難度。</span></div><div class="ace-line ace-line old-record-id-ZpAydvl4Mo3dW0x8SMFuHlP5s2d"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-WGkAdOT6JoCQCqxCgrUuNF8bsGy"><span style="font-size: 16px;">3.2 退回地址無法接受資產，如何申請修改地址？以及哪些情況可以支持修改退回地址？</span></h3><div class="ace-line ace-line old-record-id-ZG2ndjcSNoc0ZzxoA43u2PLHsne"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LUZcdNqbNoVLogxd6TtuP3iwsPb"><span style="font-size: 16px;">待用戶確認退回地址時，若該地址無法接收退回資產，可聯絡客服，提供無法退回的原因及佐證資料。由客服審核後反饋申請。</span></div><div class="ace-line ace-line old-record-id-TBFSdeiq6o0sEIxyjtEuf0ZMsjh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SNxedIA7Jo5kCCx8uvQuUwcMsId"><span style="font-size: 16px;">若資產找回狀態為資金處理中，需要聯絡客服確認是否可協助取消申請並修改退回地址。 </span></div><div class="ace-line ace-line old-record-id-Puz0d18X0oWLgkxIDsuuuol1s70"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-FhH4dYHvIoTnuZxOtNOu28URs0d"><span style="font-size: 16px;">3.3 超過 10 筆充值未到帳，如何批量申請？ </span></h3><div class="ace-line ace-line old-record-id-Huk2d4FWVo2419xtA5ZuYrTqsxg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ViLWdTzMso2yLixrHzVu7Zjnsve"><span style="font-size: 16px;">如您充值未到帳數量較多超過 10 筆，請您直接聯絡客服協助您進行處理。</span></div><div class="ace-line ace-line old-record-id-Ba6OdTfi0ocRYmxI6sJuZwH1sBf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-MEkpdLJDHoWUuLxiCmhuqEihsCe"><span style="font-size: 16px;">3.4 如何查看進度，審核時效，資金處理時效 </span></h3><div class="ace-line ace-line old-record-id-SFi8dtpIRoeykYx0yBvuakyLsZg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-P8pmdMEEgoSAyOx1Z2fu4SQRshb"><span style="font-size: 16px;"><strong>進度查看</strong>：請您前往<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/deposit-recovery/record">申請記錄</a>頁面進行查看。</span></div><div class="ace-line ace-line old-record-id-OHwNdHoQco8eWJx1yGwuBCsTs4g"><span style="font-size: 16px;"><strong>審核時效</strong>：8 小時。超過 8 小時未審核您可以聯絡客服進行催促。</span></div><div class="ace-line ace-line old-record-id-HT4Edc2Iio94lcxi6Wuu2LYys0e"><span style="font-size: 16px;"><strong>資金處理時效</strong>：參考頁面展示預計處理完成時間。</span></div><div class="ace-line ace-line old-record-id-Mro4dvLUGoIG8ExQksPu4x74smf"><span style="font-size: 16px;">注意：預計退回完成時間為等待最長時間，一般來說不會超過頁面展示時長。但由於具體區塊鏈網路差異、鏈上轉帳方式等技術問題，有可能會導致處理時間延長。</span></div><div class="ace-line ace-line old-record-id-SlTNdQaQeo9rBXxJgb6u6qDIslO"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-NaX0dpxOoohCjyxQnHIu2HJgs9g"><span style="font-size: 16px;">3.5 手續費是固定的嗎？</span></h3><div class="ace-line ace-line old-record-id-FfdxdB11Uo7aLAxNuFBuYxhislc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PhjodR5izo06G8xXEpBuIP8Qstc"><span style="font-size: 16px;">手續費並非固定，可能會因市場狀況或營運或技術成本而改變。</span></div><div class="ace-line ace-line old-record-id-CbwDd9LuCoYmKGxXGTyuL1ffsAg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-SrWidptpconQ7Bxn7Bpum6xXsPb"><span style="font-size: 16px;">3.6 未能解決的充值未到帳問題，手續費如何退回？</span></h3><div class="ace-line ace-line old-record-id-TxDmdUbEHo5fgCxxJBeum0IwsTf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EZXfdpRFQoQvyFxWqVkudltesEe"><span style="font-size: 16px;">點選「提交」後，相應的費用將暫時凍結在您的現貨帳戶中，待資產成功追回後扣除。如果未能追回您的資產，費用將自動解凍。</span></div><div class="ace-line ace-line old-record-id-FtKqdnYOzojcatxwM54uRmDhsld"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PgsvdK2PMo6n2Gx0nFMurCSOsKb"><strong style="font-size: 16px;">注意：</strong></div><div class="ace-line ace-line old-record-id-DgdGdW1Xto80Sgx30THuXR4qsvb"><span style="font-size: 16px;">1）我們無法保證在任何情況下都能為您找回資金。</span></div><div class="ace-line ace-line old-record-id-Hc66drcProKF5uxwk5buYdKwsdg"><span style="font-size: 16px;">2）如您的儲值數量低於最小可退數量將無法處理，最小可退數量 = 最小提幣數量。</span></div><div class="ace-line ace-line old-record-id-BSAVdWIuQoCwflxzIKeuECKFsZb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Bth1dcuRfo5hlExdAq9uNuYksfe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-ZLVWdG6mqozur1xNuluuk3SgsXB"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-Rf2adPNmhoAUCBx99haulC5Is6g" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969" style="font-size: 16px;">如何填寫加密貨幣充值未到帳表單</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-G9b4dpMAZopAG1xEqlQuQis2sUd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">充值未到帳解決指南</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-NZxFdvZGioDqToxf368uyVb4sPb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC 充值受限退回申請</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-I06Udh7H2oslp3xagFWu7Gowsxd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">如何將數位貨幣存入 MEXC 平台（App）</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-HkJNdOunuox5bhxIAGeumTCksOg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何將數位貨幣存入 MEXC 平台（Web）</a></div></li></ul><div class="ace-line ace-line old-record-id-GVQ6d60yco0qq0xWRIYu7sWjshf"><span style="font-size: 16px;"><br></span></div></div>

<div data-page-id="NYRddKf7QosH0TxogMLualK4sWc" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-WerxdfPJloffUexQSfwuowLGsw3"><strong>1. 什麼情況下需要提交帳戶清退申請</strong></h2><div class="ace-line ace-line old-record-id-AUsjddZDVo8J9sxFEdMuaCQesBg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-F0lodLQqso57p6xnuPKupdpNsIa"><span style="font-size: 16px;">在 MEXC 平台，身分認證是保障帳戶安全與合規運營的重要環節。部分用戶由於個人原因無法完成身分認證，可能會遇到充值受限或無法提幣的情況。針對這類用戶，平台提供了<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/assets/clearance-application">無法認證-帳戶清退</a>通道，幫助用戶妥善處理帳戶內的資產。</span></div><div class="ace-line ace-line old-record-id-F0zedFczlobUJfxVuaSufKifswe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OJJWddItPornjZxXrmPuRm0Ds3f"><span style="font-size: 16px;">簡單來說，如果您的帳戶因未完成身分認證而導致充值受限、資產無法提出，且您確認後續不再使用該帳戶，即可透過官方渠道提交帳戶清退申請。</span></div><div class="ace-line ace-line old-record-id-GKk5duA2Yos2YNxZIQeuohxWsVd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-ZA6VdvRXdo2G8Kx7760uuVVhsTb"><span style="font-size: 16px;">*BTN-<strong>提交申請</strong>&BTNURL=<u><a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/assets/clearance-application">https://www.mexc.com/zh-MY/assets/clearance-application</a></u>*</span></div><div class="ace-line ace-line old-record-id-W33SdnpZKofmV2xzlpAuTupDslf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-QlWodHedCoFJa4xqOzTuilnAspf"><strong>2. 無法認證-帳戶清退操作指南</strong></h2><div class="ace-line ace-line old-record-id-WNhrdXvQqoYAt7x03EIu0U9Qspb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FmtfdBDzbopZ9Cx1FEPuelOosSe"><span style="font-size: 16px;"><strong>入口路徑</strong>：MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/">官網</a> → <a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support">幫助中心</a> → 自助服務 → 無法認證-帳戶清退 → 提交申請進入清退流程。</span></div><div class="ace-line ace-line old-record-id-LhkDdHjYxoz9t3xLAx1ufWDYsIg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"1255614f-b1e8-4603-98b8-36e3f77406e6","height":1460,"width":2938,"currHeight":1460,"currWidth":2938,"natrualHeight":1460,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FUETHbnv5EoGimDxrMCXuvfOysAd%2F%3Fpreview_type%3D16","file_token":"UETHbnv5EoGimDxrMCXuvfOysAd","image_type":"image/png","size":326233,"comments":[]}]}" class="image-uploaded gallery old-record-id-KlcSd3abboVoIpx1wbUuk6RQs6F"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260803111525656fvTrJwVun23RQo.png" data-single-block="true" 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data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/UETHbnv5EoGimDxrMCXuvfOysAd/?mount_node_token=KlcSd3abboVoIpx1wbUuk6RQs6F&mount_point=docx_image" data-width="2938" data-height="1460" data-lark-image-uri="drivetoken://UETHbnv5EoGimDxrMCXuvfOysAd" data-lark-image-width="2938" data-lark-image-height="1460" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-WwHxdyEG1ouMgNxrx8ausakOsZf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-MqTQdrCDyoOnaFxPTOAuxM7zsid"><strong>3. 提交帳戶清退申請前的注意事項</strong></h2><div class="ace-line ace-line old-record-id-IE0RdJBhPoDmUJxFbp6uF8lzsLb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Eddhd3Asgobcj1xeextufKfOsud"><span style="font-size: 16px;">為確保清退申請能夠順利提交併透過審覈，請您在操作前仔細確認以下三點：</span></div><div class="ace-line ace-line old-record-id-Gmh0dJUNroWcdXxhKbYu480Js3b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QINsdG6kmoYgxyxGDyyuG0dqsfd"><span style="font-size: 16px;"><strong>1）處理不可提幣的幣種。</strong> 若您帳戶中持有不支持提幣的幣種，需先透過交易將其兌換為可提幣的幣種，再提交申請，否則相關資產可能無法正常轉出。</span></div><div class="ace-line ace-line old-record-id-HprzdaOmAoHIzyxFbPGuqVq6s7H"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MdyRdHu9poha8Cxgl2tumxOMsXd"><span style="font-size: 16px;"><strong>2）確認帳戶無風控限制。</strong> 若您的帳戶存在相關風控限制，將無法提交清退申請。此類情況建議先聯絡官方客服處理風控問題。</span></div><div class="ace-line ace-line old-record-id-I1DGdDyjro8Lfcx6eYSuZjkHsNg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SedWdhQlPoRH5exW8V2u0PfMsgg"><span style="font-size: 16px;"><strong>3）確認未提交過身分認證。</strong> 若您的帳戶已完成身分認證，或已提交身分認證申請，則不符合清退條件，無法提交此項申請。</span></div><div class="ace-line ace-line old-record-id-ON2udARImoExfPxGSQ9uRVhhsSe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-OmnwdhKIkovXuzxYdAauXK8Vszg"><strong>4. 帳戶清退申請透過後說明</strong></h2><div class="ace-line ace-line old-record-id-EvFSd78pboMCeQx8DGwuMEuPsXd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SLWkdkwZCoB7NIxQKfOuHA3ksjh"><span style="font-size: 16px;">清退申請審覈透過後，請您特別留意以下三項安排：</span></div><div class="ace-line ace-line old-record-id-RUKgdNPeOozrfxxTZjiu0iDYszd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-E1OYdDCbnoUfXMxm0Wau4vQCsqg"><span style="font-size: 16px;"><strong>1）受限資金解凍：</strong> 若您的帳戶存在受限資金，相關資金預計在 10 分鐘內到帳。同時，您的帳戶將僅保留提幣和平倉功能，其他功能均不可再使用。</span></div><div class="ace-line ace-line old-record-id-EyCadOdKxoJonxxUyL3ua4zhst7"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EZ8fdp5edolFyMxmOdjuoyxUsae"><span style="font-size: 16px;"><strong>2）7 天資產處理期：</strong> 自申請透過之日起 7 天后，您的帳戶將無法使用任何服務，並進入永久凍結狀態。請您務必在此期限內將帳戶內的全部資產提出，以免造成不必要的損失。</span></div><div class="ace-line ace-line old-record-id-BbDudEmgyocqkBx4DwLuozktskh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CqVTdZdTtoD10zx14Z8ulVUTsvg"><span style="font-size: 16px;"><strong>3）清退不可恢復：</strong> 帳戶進入清退狀態後將無法恢復，也無法取消清退申請。請勿再向該帳戶充值任何資產，否則可能導致資產無法找回或產生損失。</span></div><div class="ace-line ace-line old-record-id-AilGd6582oKG6Hx7CBfuSSijsxg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-BHtPdPgBMoYvC3xp9FjukCpZs4b"><strong>5. 溫馨提示</strong></h2><div class="ace-line ace-line old-record-id-Kd9YdoKBZoFx3NxnbktumHQ0sNe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YqXZdwHmioT25yxQQaUupF62skb"><span style="font-size: 16px;">帳戶清退屬於不可逆操作，建議您在提交申請前慎重考慮。若確認需要清退帳戶，請嚴格按照上述流程操作，並在 7 天期限內及時轉出資產，確保您的資產安全。</span></div><div class="ace-line ace-line old-record-id-SDIddU5LmoBtOsxEtsPucEzwssg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VpPldNgaVoRugGx20tLuIQYasqd"><span style="font-size: 16px;">如在操作過程中遇到任何疑問，歡迎隨時透過 MEXC 官網聯絡在線客服。</span></div><div class="ace-line ace-line old-record-id-B7EIdovd4oODGXxUFgEuySets2d"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-NPgDds36zoQJc7x4QhPuoapcsnf"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-WF5gdMYuJo2mAJxB3Vnu09QUsLh" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/article/common-questions-about-kyc-verification-17827791529664" style="font-size: 16px;">個人身分認證過程中常見問題</a></div></li><li class="ace-line ace-line old-record-id-DhufdUE74odeBAxatMGuKPDssKd" data-list="bullet"><div><a href="https://www.mexc.com/zh-MY/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-S9Rvdyx7hoO0IwxENCpuVZLMsEg" data-list="bullet"><div><a href="https://www.mexc.com/zh-MY/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分高級認證</a></div></li><li class="ace-line ace-line old-record-id-JbRZdzHsjoxOiUxQIdcuDPAQs7b" data-list="bullet"><div><a href="https://www.mexc.com/zh-MY/support/article/mexc-kyc-faq-342632287349720064" data-lark-is-custom="true" style="font-size: 16px;">MEXC KYC 常見問題解答</a></div></li><li class="ace-line ace-line old-record-id-Vk1fdbp0do9yy6x726wuo6IIsPb" data-list="bullet"><div><a href="https://www.mexc.com/zh-MY/support/article/why-did-my-kyc-verification-fail-17827791519720" data-lark-is-custom="true" style="font-size: 16px;">為什麼我的實名認證失敗</a></div></li></ul><div class="ace-line ace-line old-record-id-FryjdWtvboCyomxGgiZu8es4stc"><span style="font-size: 16px;"><br></span></div></div>

<div data-page-id="Y0lDd8oP5oB5vNxt1iWumOGOsBe" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-F4fUdDX6jooFqZxeHxlukV1psEc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">本教程以 Loop 錢包為例，指導您激活 Canton 代幣地址，並開啟一鍵轉帳功能，幫助您快速上手使用。</span></div><div class="ace-line ace-line old-record-id-A0gTd2jnxoH6MHxuwHUu96Viscg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JnCSdtBBnouRPSxcf7FuruDasvd"><span style="font-family: arial, helvetica, sans-serif;"><strong>第一步：創建帳戶</strong></span></h2><div class="ace-line ace-line old-record-id-ZrzgdEUq4okTjWxrzLdua6G8sEg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-M4dIddjUfok3YwxbDYiu8npUsUc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">前往 <a data-lark-is-custom="true" href="https://cantonloop.com/create-account">Loop 官方註冊</a>頁面開始註冊流程。</span></div><div class="ace-line ace-line old-record-id-GZHmdrOYDoVCuqxI7RDuHxWvsOc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HlyBdxXISog76NxCIVdutr2Zskb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在註冊頁面中，您需要填寫兩項資料：邀請碼和郵箱地址。邀請碼為必填項，如果您尚未獲得邀請碼，請聯絡 Loop 項目方獲取。填寫完成後，按照頁面提示完成註冊。</span></div><div class="ace-line ace-line old-record-id-VF02drbWZoLzbGxB1MUuLGFqspe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-Lf1ddgmgRojrXKxodMQuGxA8sxd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">*BTN-<strong>註冊 Loop</strong>&BTNURL=<a data-lark-is-custom="true" href="https://cantonloop.com/create-account">https://cantonloop.com/create-account</a>*</span></div><div class="ace-line ace-line old-record-id-BYXwd2TU4oBsKWxDFqOubxF0sS1"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div data-type="image" data-ace-gallery-json="{"items":[{"uuid":"e4ecd6e8-8f53-4b88-b5b6-acfe437b09c3","height":449,"width":1286,"currHeight":449,"currWidth":1286,"natrualHeight":449,"natrualWidth":1286,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCcGybEjzxoYWlpxwERuuxeGHsvb%2F%3Fpreview_type%3D16","file_token":"CcGybEjzxoYWlpxwERuuxeGHsvb","image_type":"image/jpeg","size":43625,"comments":[]}]}" class="image-uploaded gallery old-record-id-FqxcduQHfolRVIxjuYuu1ldWs2b" style="text-align: center;"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202512291517593698DfmNGJd1CdvN0.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDY0d5YkVqenhvWVdscHh3RVJ1dXhlR0hzdmIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRnF4Y2R1UUhmb2xSVkl4anVZdXUxbGRXczJiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DY0d5YkVqenhvWVdscHh3RVJ1dXhlR0hzdmIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CcGybEjzxoYWlpxwERuuxeGHsvb/?mount_node_token=FqxcduQHfolRVIxjuYuu1ldWs2b&mount_point=docx_image" data-width="1286" data-height="449" data-lark-image-uri="drivetoken://CcGybEjzxoYWlpxwERuuxeGHsvb" data-lark-image-width="1286" data-lark-image-height="449" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Bwr8dkVS1oS22hxuAQQuo4Pnsqe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-P1ttdK3CroDDnpxNZBWuWHDCsfc"><span style="font-family: arial, helvetica, sans-serif;"><strong>第二步：登錄帳戶</strong></span></h2><div class="ace-line ace-line old-record-id-TcB3d6KjWoUOBnxJzxeumrEzsif"> <span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-HeYxd1XDnoOO9Bx5NWyuqybRsne"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">註冊成功後，使用您的郵箱和密碼登錄 Loop 錢包。登錄後您將進入錢包主界面，可以查看帳戶餘額和進行各項操作。</span></div><div class="ace-line ace-line old-record-id-IuuBdb3EhodGKOxoQnWuEVHTsT8"> <span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div data-type="image" data-ace-gallery-json="{"items":[{"uuid":"654f78bd-829a-494e-b857-38fc4891b790","height":443,"width":1273,"currHeight":443,"currWidth":1273,"natrualHeight":443,"natrualWidth":1273,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FIXlEb9dlaoXV9ZxtGbJuyiz6sJd%2F%3Fpreview_type%3D16","file_token":"IXlEb9dlaoXV9ZxtGbJuyiz6sJd","image_type":"image/jpeg","size":30741,"comments":[]}]}" class="image-uploaded gallery old-record-id-Qh6udOr7ZoeAEqxxS5QudwWEsNf" style="text-align: center;"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251229151759252OSs7C0HAYq7aUW.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJJWGxFYjlkbGFvWFY5Wnh0R2JKdXlpejZzSmQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUWg2dWRPcjdab2VBRXF4eFM1UXVkd1dFc05mIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9JWGxFYjlkbGFvWFY5Wnh0R2JKdXlpejZzSmQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/IXlEb9dlaoXV9ZxtGbJuyiz6sJd/?mount_node_token=Qh6udOr7ZoeAEqxxS5QudwWEsNf&mount_point=docx_image" data-width="1273" data-height="443" data-lark-image-uri="drivetoken://IXlEb9dlaoXV9ZxtGbJuyiz6sJd" data-lark-image-width="1273" data-lark-image-height="443" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-SQQGdVpUhonNZ8xpsHXuCnmPsog"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-HFUsd9a06owTxlxjV95ucyD8sEh"><span style="font-family: arial, helvetica, sans-serif;"><strong>第三步：進入設置頁面</strong></span></h2><div class="ace-line ace-line old-record-id-PuxjdRQiRoiTKHxDU1xuNynzszb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UDOhdq8wUorjT5xqJ51uH8bmsZb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在錢包界面中找到並點擊【設置】選項，進入帳戶設置頁面。</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-WMw0dEn5Gor19BxVKfzuE70Lscd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div data-type="image" data-ace-gallery-json="{"items":[{"uuid":"624b884d-09a0-4c8c-8489-6fb8b18806cd","height":679,"width":1448,"currHeight":679,"currWidth":1448,"natrualHeight":679,"natrualWidth":1448,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FWtPZbTaXRoIaBix9GZfu40Ngsqe%2F%3Fpreview_type%3D16","file_token":"WtPZbTaXRoIaBix9GZfu40Ngsqe","image_type":"image/jpeg","size":124054,"comments":[]}]}" class="image-uploaded gallery old-record-id-M4Qkd6Y4doZVjmxce5xuZqtzsOb" style="text-align: center;"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202512291517596129bzjAJbvzmQoBn.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJXdFBaYlRhWFJvSWFCaXg5R1pmdTQwTmdzcWUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTTRRa2Q2WTRkb1pWam14Y2U1eHVacXR6c09iIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9XdFBaYlRhWFJvSWFCaXg5R1pmdTQwTmdzcWUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/WtPZbTaXRoIaBix9GZfu40Ngsqe/?mount_node_token=M4Qkd6Y4doZVjmxce5xuZqtzsOb&mount_point=docx_image" data-width="1448" data-height="679" data-lark-image-uri="drivetoken://WtPZbTaXRoIaBix9GZfu40Ngsqe" data-lark-image-width="1448" data-lark-image-height="679" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Ups8dM2hHoQ4RkxRxQ1uahkIseg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-PuSjdAp09onCOwxHri0uu2hIsBz"><span style="font-family: arial, helvetica, sans-serif;"><strong>第四步：開啟一鍵轉帳功能</strong></span></h2><div class="ace-line ace-line old-record-id-VzTZdcOnKoWoGfxlcnxunGGzsah"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VmYtdIj1Ro7ZMwxAsuzuwhkksBm"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在設置頁面中，找到【One-step transfers（一鍵轉帳）】選項，將其開關打開即可完成預審批操作。開啟此功能後，您在進行轉帳時將享受更便捷的操作體驗，無需每次都進行繁瑣的確認步驟。</span></div><div class="ace-line ace-line old-record-id-UQwTd79UeoW7TOxbkb0uLFk5sIf"> <span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"bf7fb9ad-66c5-41af-931e-68e9eab07416","height":747,"width":1170,"currHeight":747,"currWidth":1170,"natrualHeight":747,"natrualWidth":1170,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSWvQbhTnDoRi8jxzWX6uGkbbs6c%2F%3Fpreview_type%3D16","file_token":"SWvQbhTnDoRi8jxzWX6uGkbbs6c","image_type":"image/jpeg","size":77494,"comments":[]}]}" class="image-uploaded gallery old-record-id-GhgfdAYw8oHz56xGOnruBnmksxh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251229151759830dMQ8RsAkiZ69Lh.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTV3ZRYmhUbkRvUmk4anh6V1g2dUdrYmJzNmMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiR2hnZmRBWXc4b0h6NTZ4R09ucnVCbm1rc3hoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TV3ZRYmhUbkRvUmk4anh6V1g2dUdrYmJzNmMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/SWvQbhTnDoRi8jxzWX6uGkbbs6c/?mount_node_token=GhgfdAYw8oHz56xGOnruBnmksxh&mount_point=docx_image" data-width="1170" data-height="747" data-lark-image-uri="drivetoken://SWvQbhTnDoRi8jxzWX6uGkbbs6c" data-lark-image-width="1170" data-lark-image-height="747" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-BJ87dNKcnomDcUxDAhyu2oKBs7e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TZPqdJqVloznjhxtzaIugCoZs2g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">完成以上四個步驟後，您的 Loop 錢包即已設置完畢，即可正常使用。</span></div><div class="ace-line ace-line old-record-id-LIbmdOxdXomkGvxU5k6uJ9Ros5l"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-HJLCdkcktoOVtTxdA2BuuG0DsUc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">*BTN-<strong>購買 CC</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/exchange/CC_USDT">https://www.mexc.com/exchange/CC_USDT</a>*</span></div><div class="ace-line ace-line old-record-id-V9xEdkorXoF8bbxqy1tuAx9MsRf"><span style="font-family: arial, helvetica, sans-serif;"><br></span></div></div>

<div data-page-id="VtfydyvisoRJMUxWHsLuDh4psDd" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-DkfvdAxEQoE98Hxg2dYuABYOsZc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">主網錢包激活功能是 Pi Network 推出的一個工具，允許 Pi Network 用戶在完成完整的主網遷移流程之前，激活其區塊鏈上的 Pi 錢包，並與 dApps 進行交互。</span></div><div class="ace-line ace-line old-record-id-FdV1dRT81ox2eLxHnwCutX7Hs9g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Q7c8d10UnouWFGxVoiTuzV9IsCc"><span style="font-family: arial, helvetica, sans-serif;"><strong>如何激活 PI 代幣地址</strong></span></h2><div class="ace-line ace-line old-record-id-WC9qd2ewkopMKyxLXqPutX4nsuh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VasWdEzuBoCwqfxAMP7uBxJrsyh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1）從 App Store 或 Google Play 下載 Pi Browser。</span></div><div class="ace-line ace-line old-record-id-UK3jdZ9pjoGUiqxjLlYuMoOMsng"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2）使用快捷方式點擊登錄 Pi Browser。</span></div><div class="ace-line ace-line old-record-id-XFxodF61do14AmxLQGMuJBTdstd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">3）設置名稱。</span></div><div class="ace-line ace-line old-record-id-MCXQdYRE2oBiP5xuxoSuhIO5suf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">4）輸入邀請碼（非必填）。</span></div><div class="ace-line ace-line old-record-id-YfT5dHU1OoF6jExGfYouOs2Hseb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"098c9a30-502a-422d-971f-161727c8c8c0","height":2157,"width":4173,"currHeight":2157,"currWidth":4173,"natrualHeight":2157,"natrualWidth":4173,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FBgfZb7RaqoUJuXxSxlGuG8rxs7b%2F%3Fpreview_type%3D16","file_token":"BgfZb7RaqoUJuXxSxlGuG8rxs7b","image_type":"image/png","size":1172672,"comments":[]}]}" class="image-uploaded gallery old-record-id-XoDxdyndMo9mT3xWrG0udgnrsOb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202512291500381711Krv3vWjjfnLNM.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJCZ2ZaYjdSYXFvVUp1WHhTeGxHdUc4cnhzN2IiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWG9EeGR5bmRNbzltVDN4V3JHMHVkZ25yc09iIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9CZ2ZaYjdSYXFvVUp1WHhTeGxHdUc4cnhzN2IvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/BgfZb7RaqoUJuXxSxlGuG8rxs7b/?mount_node_token=XoDxdyndMo9mT3xWrG0udgnrsOb&mount_point=docx_image" data-width="4173" data-height="2157" data-lark-image-uri="drivetoken://BgfZb7RaqoUJuXxSxlGuG8rxs7b" data-lark-image-width="4173" data-lark-image-height="2157" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-T6FcdJsezofpd7x6vXpuOAwHsEb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Lv12dD9DHoGIyVxoWr8u61TjsZd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5）點擊創建一個新的錢包。</span></div><div class="ace-line ace-line old-record-id-Zgq8dn2xko7w03x0eTiu2oybsRf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">6）如果您已經有錢包，也可以選擇直接導入。</span></div><div class="ace-line ace-line old-record-id-AsnUd5DqroWiahxea2VuZAr5sic"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">7）複製並保存好您的助記詞。</span></div><div class="ace-line ace-line old-record-id-EYRgdwB4XolbxixGjULuwmgiswd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">8）完成錢包創建。</span></div><div class="ace-line ace-line old-record-id-EYeDdcrI6ovECAxoOvCujq5WsYc"><span style="font-family: arial, helvetica, sans-serif; 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