如何完成個人身分初級認證
<div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-Bqlpd0RfAo4CZAxm8bYuxLoGsdh"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/zh-TW/announcements/article/17827791519718#:~:text=App%20%E7%AB%AF-,1.%20%E5%A6%82%E4%BD%95%E5%AE%8C%E6%88%90%E5%80%8B%E4%BA%BA%E5%88%9D%E7%B4%9A%E8%BA%AB%E5%88%86%E8%AA%8D%E8%AD%89%EF%BC%9AWeb,-%E9%96%8B%E5%95%9F%E4%B8%A6%E7%99%BB%E5%85%A5">Web 端</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-R7HsdxvTcoWT9sxdnOlux8wXsic"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/zh-TW/announcements/article/17827791519718#:~:text=%E8%AB%8B%E8%80%90%E5%BF%83%E7%AD%89%E5%BE%85%E3%80%82-,2.%20%E5%A6%82%E4%BD%95%E5%AE%8C%E6%88%90%E5%80%8B%E4%BA%BA%E5%88%9D%E7%B4%9A%E8%BA%AB%E5%88%86%E8%AA%8D%E8%AD%89%EF%BC%9AApp,-1%EF%BC%89%E9%96%8B%E5%95%9F%E4%B8%A6">App 端</a></span></div></li></ul><div class="ace-line ace-line old-record-id-YxrrdO8EsoN4HbxuQ02uMAlaskb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-FRZcdqWOUoLpfJxKzatuXUwesdh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 如何完成個人初級身分認證：Web</strong></span></h2><div class="ace-line ace-line old-record-id-GRkCddpmCoCxJ4xRh7buBkqLsTe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F202608241328102930Txo7cFLNHWiJ0.mp4" style="max-width:100%;height:auto;float:none"></video></p></span></div><div class="ace-line ace-line old-record-id-PftBd79viooHlWxTxRJuUT6ysmb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">開啟並登入 MEXC<a href="https://www.mexc.com/zh-TW/"> 官網</a>，在導覽列【個人頭像】中點選【身分認證】進入<span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/zh-TW/user/id-auth">個人身分認證</a></span>頁面，在【初級認證】中點選【在網頁認證】按鈕。</span></div><div class="ace-line ace-line old-record-id-LchGdiOLpoAlgtxR4SRuqzVKsyf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="image-uploaded gallery old-record-id-EO6mdj83xowpmixMZakubvR0slb" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204810760uvCIo05ow3NEru.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px"></div><div class="ace-line ace-line old-record-id-Oe2Jd31gPo2xpJxMVjAuryXtsPd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-EzYIdik7EolOqnx6ZvhuEFjRsws"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在初級認證頁面，請按以下步驟完成身分認證：</span></div><div class="ace-line ace-line old-record-id-PB9Pde7Cvodw3qxHOitumCTfszc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-CAoRdRsH5oGqgixt5flu86Gis3e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>選擇證件資訊：</strong>根據您的身分證件選擇對應的【國家/地區（請選擇證件的簽發國家）】和【證件類型】。</span></div><div class="ace-line ace-line old-record-id-AdYQdpyqNo3Ok0xbQbvu5lr6sVd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-R7UJdmrOao9qHSxr4nOu1zM9sAc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>上傳證件照片：</strong>拍攝或上傳您的【證件照片】正反面照片。為確保審核順利通過，請注意照片需清晰完整，四角無遮蔽或缺失。您可選擇直接拍攝或從本地相簿中選擇已有照片。</span></div><div class="ace-line ace-line old-record-id-F3cUdCvOaoO521xEQkzu54Blsgf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-XswfdlfGRo5QCDxFoidullzps7e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>提交審核：</strong>確認資料無誤後，點選【提交審核】完成申請。系統將在 24 小時內完成審核並返回認證結果，請耐心等待。</span></div><div class="ace-line ace-line old-record-id-AVyidOLCdovEHSxOkahufurksKg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-SokUdpxgSoCxWpxlHeRuKi3Nsig"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204810593d0qVE2eCSf9cBW.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px"></div><h2 class="heading-2 ace-line old-record-id-TNrVdz4RGoxTNGx8fHEuEqXmsxf"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong><br>2. 如何完成個人初級身分認證：App</strong></span></h2><div class="ace-line ace-line old-record-id-VQfrdUHlloLLdlxgtUuuccN1smg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F20261015164721077VqdOpMFFng29VD.mp4" style="max-width:100%;height:auto;float:none"></video></p></span></div><div class="ace-line ace-line old-record-id-Tu6idLpPzoZyIzxhkYzuiKyisLf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）開啟並登入 MEXC App，點選【個人頭像】。</span></div><div class="ace-line ace-line old-record-id-GB80dDNcQoQjwFx5nG0ufZeWslc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-NH9ZdchYzoJrgZxknX8ulPJ2sqb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）點選頂部暱稱旁邊的【去認證】按鈕進入個人認證頁面。</span></div><div class="ace-line ace-line old-record-id-Shqnd1f6wo3Ag0xR4iDuE62msQg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-GpWodllXboIwBTxY6vHuiwuTsrg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）在個人認證頁面初級認證中，點選【去認證】。</span></div><div class="ace-line ace-line old-record-id-IC6Ld5LTEoihgkxRVsyuTomCsV2"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-S7oNdBlRtoZka3xeD7tuaHtrsWh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）選擇您要認證使用的【證件簽發國家/地區】和【證件類型】後，點選【下一步】。</span></div><div class="ace-line ace-line old-record-id-BRI4dyzJRohPbvxHHqFuxtLssBd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-Bx01dfhTNoabz0xQapWuz04jsXc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）拍攝或上傳您的【證件照片】正反面照片。為確保審核順利通過，請注意照片需清晰完整，四角無遮蔽或缺失。您可選擇直接拍攝或從本地相簿中選擇已有照片。</span></div><div class="ace-line ace-line old-record-id-FVn5daFbvoUpSZxZiYhuZHVlsGg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-DWzYddat3ond8kxorweuKuvmsoh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">確認資料無誤後，點選【提交】完成申請。系統將在 24 小時內完成審核並返回認證結果，請耐心等待。<br><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-Dzz0dkjD1oygWTxjBknuZbQ3soe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204810909AKnMG9yYl4YYRK.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px"></div><div class="ace-line ace-line old-record-id-K6Cvd9bMso7LUrxfUNcuMuO9sqd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-GKp2dCC8woccRLxJsUXuRGfVs6d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">溫馨提示，您也可跳過初級認證直接進行高級認證。</span></div><div class="ace-line ace-line old-record-id-ZONfd6715okLdLxXzmiut8SvsVf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h3 class="heading-3 ace-line old-record-id-VEMBdSgp7org7QxKb7QuODu5ssg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-P3ysd3Bnso6shfxiVP4uBEW5spf"><div><span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/zh-MY/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分高級認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-RQm2d7KaMoUwKpxXXKYuF0yFsRd"><div><span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/announcements/article/17827791529664" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC 認證過程中常見問題</a></span></div></li></ul><div class="ace-line ace-line old-record-id-B1vwduWO4oyeJZx8uLsuwEW7sMf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div></div>
如何完成個人身分高級認證
<div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-QZKGdZooeoDJRDxLBozu8fSOsMh"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/zh-TW/announcements/article/360041069032#:~:text=App%20%E7%AB%AF-,1.%20%E5%A6%82%E4%BD%95%E5%AE%8C%E6%88%90%E5%80%8B%E4%BA%BA%E9%AB%98%E7%B4%9A%E8%BA%AB%E5%88%86%E8%AA%8D%E8%AD%89%EF%BC%9AWeb,-%E9%96%8B%E5%95%9F%E4%B8%A6%E7%99%BB%E5%85%A5">Web 端</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-S4SCdFDaqoeYYWxh9grulLqXsLb"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/zh-TW/announcements/article/360041069032#:~:text=%E6%82%A8%E8%80%90%E5%BF%83%E7%AD%89%E5%BE%85%E3%80%82-,2.%20%E5%A6%82%E4%BD%95%E5%AE%8C%E6%88%90%E5%80%8B%E4%BA%BA%E9%AB%98%E7%B4%9A%E8%BA%AB%E5%88%86%E8%AA%8D%E8%AD%89%EF%BC%9AApp,-1%EF%BC%89%E9%96%8B%E5%95%9F%E4%B8%A6">App 端</a></span></div></li></ul><div class="ace-line ace-line old-record-id-FgnsdiKzFos9lOxx1zcu6cBGsCh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-HAJZdBZ8BoCo29x0mRaufdXksgb"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 如何完成個人高級身分認證：Web</strong></span></h2><div class="ace-line ace-line old-record-id-CA9BdKynGoWp9Wx1yEBuz8cLsAb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F20260720142700927eDfk2YovQuy1qE.mp4" style="max-width:100%;height:auto;float:none"></video></p></span></div><div class="ace-line ace-line old-record-id-IVJDdWiW9ouVStxgoKzuogeus2b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">開啟並登入 MEXC<a href="https://www.mexc.com/zh-MY/"> 官網</a>，在導覽列【個人頭像】中點選【身分認證】進入<span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/zh-TW/user/id-auth">個人身分認證</a></span>頁面，在【高級認證】中點選【在網頁認證】按鈕。</span></div><div class="ace-line ace-line old-record-id-ACGades1YondQGxM9OGuUhYasvg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="image-uploaded gallery old-record-id-J95BdJZ7IozjRyxHZj0uJtxVsXg" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212134530BkZaY3TF6LS6bk.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px"></div><div class="ace-line ace-line old-record-id-LqoudAoDTofxZZxzEPSuLjKWscd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-QTsbdrSdFonPCYxaS1YuE4Kds0g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在高級認證頁面，您需要完成<strong>身分證明檔案</strong>提交和<strong>人臉自拍</strong>識別驗證兩個步驟。</span></div><div class="ace-line ace-line old-record-id-GNyDdLeqTogaZcxAQ5OuWTq3szb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-XXrxdmsU4oMXr9xkbXTum3dnsMe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">為確保認證順利進行，建議您事先準備好有效身分證件，選擇光線充足的環境，然後點選【開始認證】進入驗證流程。</span></div><div class="ace-line ace-line old-record-id-XFIOdBFpJo0dF2xmyiau2pbrs1e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="image-uploaded gallery old-record-id-J6Gyd6wNnoAp4TxwPiYuFl5ksEb" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212133928oO9siKgQ4bKLsP.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px"></div><div class="ace-line ace-line old-record-id-SLE5dNBQ9oX6QhxSUqgu1k8Ns3g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-P5YFdTxdgoF4rhxaoYJuOvcTsgc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在高級認證頁面，請依照下列步驟完成驗證：</span></div><div class="ace-line ace-line old-record-id-NNbYdLXlOoXHq5xDihNuYho8s7b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-GblgduVERodfZ6xHAq4uJojgsge"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>選擇證件資訊：</strong>根據您的身分證件選擇對應的【國家/地區（請選擇證件的簽發國家）】和【證件類型】。</span></div><div class="ace-line ace-line old-record-id-WkQKdVrkhoTSt6x1RAhufJmOsvd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-CWhsd3CbYoADLYxXyLUugjlasbh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>上傳證件照片：</strong>拍攝或上傳您的【證件照片】正反面照片。為確保審核順利通過，請注意照片需清晰完整，四角無遮蔽或缺失。您可選擇直接拍攝或從本地相簿中選擇已有照片。</span></div><div class="ace-line ace-line old-record-id-QxxidKtDnoVrEQxbUg3u5KeNsze"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-Zo3ydBpVvop90axK8MmuikdKsYd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">確認資訊無誤後，點選【繼續】進入人臉自拍辨識驗證。</span></div><div class="ace-line ace-line old-record-id-DcOEdLtP7oNvGYxG1T0u9x9zsGc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-ODBzdkQY2ozNxEx47ajuvGhcsGf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">溫馨提示：高級認證的證件資訊選擇將根據您的初級認證狀態而有所不同。</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-CYOrd9zhYoIQbjxXsGcujT0Uste"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您未完成初級認證，則需要重新選擇【國家/地區（請選擇證件的簽發國家）】和【證件類型】。</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Q8wEdukG8oel5ex8ddiu4vIMslb"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您已完成初級認證，系統將自動沿用之前的初級認證資訊，您只需選擇【證件類型】即可。</span></div></li></ul><div style="text-align:center" class="image-uploaded gallery old-record-id-WXjCdREMfoi6ALxzGqquN4wxspb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212134336KpPhOJLmhY6XYW.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px"></div><div class="ace-line ace-line old-record-id-AWFndeHX4ouCdCxDlMSucX0XsLs"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-WR8rdvm0AoKa7wxhwBJuDOmUsUb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">勾選隱私權聲明後，點選【繼續】。<br><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-LLMVdETE3oUXCzxdxqiuFAT0sMd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212134096Xa05Ol23nDeCSM.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px"></div><div class="ace-line ace-line old-record-id-LQvHdlmqhokAJ6x3C0Guv271sWc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-I0rwdNXjdo0FRXx1xV3uzFDqsng"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">請允許應用程式存取您的攝影機權限以進行人臉辨識驗證，授權完成後點選【繼續】進入下一步。</span></div><div class="ace-line ace-line old-record-id-EuA2dFl7voh7H6xAbmGuIBCvswg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="image-uploaded gallery old-record-id-TsvbdqP8bop1bQxBlz4uitius3d" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212134195JREQx4IjotIz9p.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px"></div><div class="ace-line ace-line old-record-id-Palodk2gqo3lXoxuA4YuovqNsft"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-B1SjdWtfVoxJUjxDZNcua5iXshh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">使用設備攝影機依照頁面操作指示完成人臉辨識驗證，完成高級認證操作。</span></div><div class="ace-line ace-line old-record-id-AHTCdBcalorCRzxY63suqewYsmg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-GzZVdUuk1oERwvxdbXauKMy5sYc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在進行人臉辨識拍攝過程中，請您選擇光線良好的地方，並保持畫面清晰可見，否則可能會認證失敗。</span></div><div class="ace-line ace-line old-record-id-XGlId81QqolCNtxvFqFuevRvs4d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-WQCGdzhFQoqJWmxj632uWMCjsbb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">高級認證將在 24 小時內完成審核並返回認證結果，請您耐心等待。</span></div><div class="ace-line ace-line old-record-id-TXSxdVz81ouR3YxSSrvuu0Qpsyd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="image-uploaded gallery old-record-id-WQm9d5vcRonAWwx3zrdunwGbs9A" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212135030Xs6OsZpSndc6VK.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px"></div><div class="ace-line ace-line old-record-id-KAdadqAfVoCTOBxFVJIuhma4sqk"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-RqwGdZdpzohPxhxiEdnuPASDsKh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. 如何完成個人高級身分認證：App</strong></span></h2><div class="ace-line ace-line old-record-id-XnLsdnVfPom1zfxANheufqSNscd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F20260724162848665ODnll0MVAKChxw.mp4" style="max-width:100%;height:auto;float:none"></video></p></span></div><div class="ace-line ace-line old-record-id-YxHPd1WbVo3QMXxWXPTu9DP0spd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）開啟並登入 MEXC App，點選【個人頭像】。</span></div><div class="ace-line ace-line old-record-id-LamndTF8Ho1XBhx8iqduXVoLs6b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-BNQCdIgc6oBSeqxQtM3uJq0CsNc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）點選頂部暱稱旁邊的【去認證】按鈕進入個人認證頁面。</span></div><div class="ace-line ace-line old-record-id-YTFbdvXmPofteuxRlT4uHobwsRf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-GDEbdWOVCojr4xxSbDbuXlh7sah"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）在個人認證頁面高級認證中，點選【去認證】。</span></div><div class="ace-line ace-line old-record-id-IC7XdIEC4okRSIx2bqIuPW4ssIh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-NyGGd1FVMo5SAPx4HHBu9OstsQf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）高級認證需要完成<strong>身分證明文件</strong>提交和<strong>人臉自拍</strong>識別驗證兩個步驟。</span></div><div class="ace-line ace-line old-record-id-ZqPwdycZyooORix6TeVuKMAkssh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-KXB4d7BAhooz1Ix8GbJurn2Ms1e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">為確保認證順利進行，建議您事先準備好有效身分證件，選擇光線充足的環境，然後點選【開始認證】進入驗證流程。</span></div><div class="ace-line ace-line old-record-id-GYoQdsUHUoT5cNxw6hsuQOmCskb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-JXpedaZn1ovM7RxNK8pu1tr9spf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）選擇您要認證使用的【證件簽發國家/地區】和【證件類型】後，點選【下一步】。</span></div><div class="ace-line ace-line old-record-id-GAD6ddHzdo3aujxsLjnuTCCmsbc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-L2lzdfXF9o58JPx4IJ9uzHzmsah"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">6）拍攝或上傳您的【證件照片】正反面照片。為確保審核順利通過，請注意照片需清晰完整，四角無遮蔽或缺失。您可選擇直接拍攝或從本地相簿中選擇已有照片。</span></div><div class="ace-line ace-line old-record-id-Yae6dNcG4oTpHAxCGrbuBWllsJg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-GYzSdPSZFoStPaxu4GBucKN8sSe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">確認訊息無誤後，點選【繼續】進入人臉自拍辨識驗證。</span></div><div class="ace-line ace-line old-record-id-M0VAdgIC3oynGfxU1cxuDk7Usws"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-DaiCdZj5Joce8HxekRFuU1lUsHc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">溫馨提示：高級認證的證件資訊選擇將根據您的初級認證狀態而有所不同。</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-C9asdPaoxol8i8xMOqVuIORNsOg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您未完成初級認證，則需要重新選擇【國家/地區（請選擇證件的簽發國家）】和【證件類型】。</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-VibAdKbArozFhExWz4guY0Aiszd"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您已完成初級認證，系統將自動沿用之前的初級認證資訊，您只需選擇【證件類型】即可。</span></div></li></ul><div class="ace-line ace-line old-record-id-SUtYdw9Wxo6V7bxtJbTu0ZGnsee"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="image-uploaded gallery old-record-id-A0fud330DoJL9bxxeDQuY2w9sRh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827212134639blwYw4l6sYk3nd.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px"></div><div class="ace-line ace-line old-record-id-VQJmdzud7osCcaxQtc9uBGzFsae"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-BXn5db13eoQ3n9x14GSuhu0Ms8f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">7）選擇您的所在地。</span></div><div class="ace-line ace-line old-record-id-QGxadMqcFoDzdHxyCKLu3ODNsq0"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-KwTXdU9JmombbAxoFrvuduoisEd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">8）身分認證完成後，點選【繼續】進行人臉自拍認證。</span></div><div class="ace-line ace-line old-record-id-YFwTdFNXroNb3JxnzmMuQitRsih"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-BBWpdso6qoqjiCxWxmxu0bsjsnd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">9）使用設備攝影機依照頁面操作指示完成人臉辨識驗證，完成高級認證操作。</span></div><div class="ace-line ace-line old-record-id-SLlpd5ovqocJ0Ex7UVDuQJM1sCb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-D7nmd2diSoZcfRxnrWYuvEm7sic"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在進行人臉辨識拍攝過程中，請您選擇光線良好的地方，並保持畫面清晰可見，否則可能會認證失敗。</span></div><div class="ace-line ace-line old-record-id-VjgTdDlixoadCExV8ZWuPxMLsYf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-KddIdR8JFoBTPoxuvGRuNl2Ksrh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">高級認證將在 24 小時內完成審核並返回認證結果，請您耐心等待。</span></div><div class="ace-line ace-line old-record-id-MRCgdrSeJoEDxwxe6VjuKpt2s3b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="image-uploaded gallery old-record-id-HhOfdOs4doEbfFxqpoFu7qdHsTh" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202508272121345035krnKJI13OFeTP.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px"></div><div class="ace-line ace-line old-record-id-XLnVdD9GOojhwIx35QQuOps6sGd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h3 class="heading-3 ace-line old-record-id-Ep3idLjslonquHx1xvNuc9V8sze"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-N7ZzdDsm1ob6fSxaPsFuy5RVsNg"><div><span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/zh-MY/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分初級認證</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Mrr1dovV8oEYFCxKN0ounXEmsxb"><div><span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/announcements/article/17827791529664" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC 認證過程中常見問題</a></span></div></li></ul><div class="ace-line ace-line old-record-id-FT6Udl8sNoWynyx6Ew0u1tJXsKW"><span style="font-family:'arial' , 'helvetica' , sans-serif"><br></span></div></div>
如何完成機構認證
<div><div class="ace-line ace-line old-record-id-D66ndIjuToAv63xMSyqux4KxsMd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F20260720141252483uCM6p1Y3PhEDZ7.mp4" style="max-width:100%;height:auto;float:none"></video></p></span></div><div class="ace-line ace-line old-record-id-KC9DdfQiWo1QL6xYZlsu2THIsaf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">打開 MEXC <a href="https://www.mexc.com/">官網</a>首頁並登錄，在個人頭像中選擇【身分認證】。</span></div><div class="ace-line ace-line old-record-id-FXLldsiiVoA4UWxJMT2uFfFAsce"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-KKCSd5LPIoYltJx8a95urpxXstb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202508292013497311a2ItD7b2Gi9pL.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px"></div><div class="ace-line ace-line old-record-id-S4UgdoKxvoYF0QxFDWnuF6ujspc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-LaV1dclkboxQz2xGahBuwgTqsgu"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">點擊【切換至機構認證】。</span></div><div class="ace-line ace-line old-record-id-CpVPdy34qoecYaxDONXuv6Tysvd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-VvmGdm8ALoD3Gtxya0cuw1SHsPf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201349941gMoEmtC0M7oj1u.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px"></div><div class="ace-line ace-line old-record-id-NKH3dOf5oonh0Yxyul3uYxxEs4c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-BHMRdEMVIoKp6OxhYVHumd2WsPe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在機構認證界面，您可以看到需要提前準備一些資料。這是為了避免您在認證過程中，由於資料不全無法順利填寫認證信息，需要中途反覆多次退出的情況，建議您準備齊全資料後，再點擊下方【開始認證】按鈕。</span></div><div class="ace-line ace-line old-record-id-KzpMddQqtoAPTKxQOggulEvxs4Y"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-FqdJdUYbNoFzwpxcgCfuN4Gds0f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">MEXC 對董事會決議文件和股權結構資料提供了相應的參考模版，您可以點擊【參考模版】進行下載使用。</span></div><div class="ace-line ace-line old-record-id-JWbodmCO6oljoOxISVHukXERsNg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-GdVDdUCyyo6qE1xUBfAugDSjsOc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202508292013499350T3shz3dz0FOGZ.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px"></div><div class="ace-line ace-line old-record-id-O5xFdS1sUo1qtKxhRIuut3J2sGg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-Pe1UdpWDwol4qexybfXul88Ashe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在資料填寫頁面，您需要填寫【機構信息】、【公司註冊地址】、【公司主營地址】等詳細信息，填寫完成後點擊下方【繼續】，進行機構成員信息填寫。</span></div><div class="ace-line ace-line old-record-id-YJ4fdrPjlovNpXx1f6XuJ78AsLd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-AmjAdGF08oEzGtxti8GuoFnIsvb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201350093XjrK9BHZWAGSgq.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px"></div><div class="ace-line ace-line old-record-id-EjdRdf5n5oarlbxkmeZueETMsFd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-LWdddzAXZookHHxldOtuVsjnsUg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在成員信息頁面，您需要填寫【公司授權人】、【對管理或指導實體負有重大責任的個人】、【最終受益人】的相關信息，填寫完成後點擊【繼續】。</span></div><div class="ace-line ace-line old-record-id-B1KDdAW53oE6V0xmxJiuQVLjstb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-KRcndbnXDoCEwpx5or2uk6Jcsob"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201350048SnCQ7OPDfZ4i4c.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px"></div><div class="ace-line ace-line old-record-id-CI67d4nkKo3R3KxmGCDuKUsosIh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-INjZdZazBo73brxjJGLu9pVvsMc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在上傳資料頁面，您可以將在開始機構認證前，準備好的資料開始依次上傳，資料上傳完成後，查看聲明並勾選下方【我完全同意這份聲明】，然後點擊【提交】。</span></div><div class="ace-line ace-line old-record-id-EVZQdeqi0oezYQxbfDQuxe2usPQ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-FU7KdoWfVo34hUxsMuZuJEGSsah"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202508292013501908srzbN2PiWSmlS.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px"></div><div class="ace-line ace-line old-record-id-M1KHdx9NPoTdyYxLEZnur4TgsWc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-SdKSd7Vqjof6Uvxixdvu4Oz4sLh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提交完成後，您將進入【入駐審核】階段，請您耐心等待，審核通過後完成機構認證。需要注意的是，目前機構認證僅支持在網頁端進行認證。</span></div><div class="ace-line ace-line old-record-id-LkeCdd0l1ounwnxWZRpuPWFhstd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-XvTBdSGdRoNOG8xIm3lucx9psze"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">完成機構認證後，可以提高賬戶的提幣額度，24 小時限額可增加至 400 BTC，同時享受更多機構賬戶權益。</span></div><div class="ace-line ace-line old-record-id-I2k2dM8yWocmYwxX1EiunLpWsId"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-NFQ1diwnhou3L8xBKeguDnD2s8c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">推薦閱讀：</span></h2><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-XThldAiwwotpi8xSyatu6MLBscf"><div><a href="https://www.mexc.com/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-ANbbdulaToXk6dxdoN2ua9jjsVg"><div><a href="https://www.mexc.com/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成個人身分高級認證</a></div></li><li class="ace-line ace-line old-record-id-GmE4dwiq5ogqtkxEfqCu1Oedsdd"><div><a href="https://www.mexc.com/announcements/article/17827791529664" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">個人身分認證過程中常見問題</a></div></li></ul><div class="ace-line ace-line old-record-id-Lnsldkzlso3dWUxEZnVunREIsrc"><br></div></div>
實名認證時無法上傳照片
<div data-page-id="HlfddyewRoAQuPxpFYHu6kSRsg0" data-lark-html-role="root" data-docx-has-block-data="false"><div class="ace-line ace-line old-record-id-HwyNdljMhodU07xob9guj400spf"><span style="font-size: 16px;">在進行 KYC 身分認證時，部分用戶可能會遇到照片無法上傳的問題。這通常由以下幾種原因導致：</span></div><div class="ace-line ace-line old-record-id-JzlzdTbqFoAwNQx4rssu3i7gsOe"><span style="font-size: 16px;"><strong>1）圖片格式或尺寸不符合要求</strong>：請確保上傳的照片為 JPG、JPEG 或 PNG 格式，且文件大小必須小於 5 MB。</span></div><div class="ace-line ace-line old-record-id-OOJ5de0MToS48dx3lwVu4EiYsef"><span style="font-size: 16px;"><strong>2）證件資訊與帳戶不匹配</strong>：上傳的證件必須為本人有效身分證件，姓名需與註冊帳戶資訊一致。</span></div><div class="ace-line ace-line old-record-id-VM6bdwYpdocjfzxO7PiubrnAsOg"><span style="font-size: 16px;"><strong>3）網絡連接不穩定</strong>：網絡波動可能導致上傳中斷，建議切換至穩定的網絡環境後重試。</span></div><div class="ace-line ace-line old-record-id-C7dOdVlD3oAVZRx5ltduDuUtsVd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JuH8dKPUnodckjx9QwmusoS7sne"><span style="font-size: 16px;">如需瞭解更詳細的失敗原因及對應解決方法，請閱讀《<a data-lark-is-custom="true" href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664">個人身分認證過程中常見問題</a>》。</span></div><div class="ace-line ace-line old-record-id-LQINdVlkGo0o4oxoBEUuhe4wsyb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PHbCdNao7ooSLMx8c1IuoEOjsob"><span style="font-size: 16px;">若經過以上排查後問題仍未解決，請將身分認證頁面的錯誤提示截圖發送給在線客服，我們將盡快為您覈實處理。感謝您的理解與支持。</span></div><div class="ace-line ace-line old-record-id-A2NMdVcypozgzdxktDHub0Prs2d"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Gq9fdtLOoo5zQnxNsKhuaNg3sge"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-OxifdFTueoSR3GxmmnvuimxVsUd" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" style="font-size: 16px;">為什麼要進行身分認證</a></div></li><li class="ace-line ace-line old-record-id-WIFFdji5QojVWnxoXXfutUJosPg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-O83ydxKFWo5lqqxX7OSuebcSsrb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分高級認證</a></div></li><li class="ace-line ace-line old-record-id-JKDddJHmxoxmWxxvfAHuRqXZsZX" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">個人身分認證過程中常見問題</a></div></li><li class="ace-line ace-line old-record-id-YTxhdzLj6oTBMtxcrGXuwCCns7f" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" data-lark-is-custom="true" style="font-size: 16px;">如何完成機構認證</a></div></li></ul><div class="ace-line ace-line old-record-id-ZFdZdQsVho9UFMxUJvFuNruJsUh"><span style="font-size: 16px;"><br></span></div></div>
我可以使用哪些證件完成實名認證
<div data-page-id="FxCsdL1wBoMy7txK4BwuFrYHsYg" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-HNA0dImHYoSb6Px74rNuZEC3sEh"><strong>1. MEXC KYC 認證支持的證件類型</strong></h2><div class="ace-line ace-line old-record-id-IepSd52JAoGgiaxapwCuO14osHc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TSvtdV4b9olvtdxzDZeuCBXns9c"><span style="font-size: 16px;">MEXC 平台支持以下四種有效證件進行 KYC 認證：</span></div><div><table class="ace-table" data-ace-table-col-widths="129;375" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="129"><col width="375"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-IxB3du75xo4yHvxZF5puZeXhsDb"><strong style="font-size: 16px;">證件類型</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-DyDFdGjJQoTZGRxJd2IukGgSsgb"><strong style="font-size: 16px;">說明</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-GVB9dXuHooWwF5xvZKmuANYysFd"><span style="font-size: 16px;">身分證</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-TIVmddT9OoYJp8xg9Ixu69CqsTg"><span style="font-size: 16px;">各國家/地區政府簽發的國民身分證</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-CbZNdeYRboTDD1x7NzuusP0uslF"><span style="font-size: 16px;">護照</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-XmOldBDJ8oAB7wxtMWbuUfpFswe"><span style="font-size: 16px;">各國家/地區政府簽發的有效護照</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-NNXtdUhofogNt8xz8u7uHqnYsle"><span style="font-size: 16px;">駕照</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-PqicdVUIsoWNyqxRQcUug62dsZg"><span style="font-size: 16px;">包含照片和個人信息的有效駕駛執照</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-NN0OdlBvpo0GqwxShQyuWLvhsOc"><span style="font-size: 16px;">居留證</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-JyagdixHZoV2NPxGK7Qu6Wlgsdf"><span style="font-size: 16px;">政府簽發的居留許可證件</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-TCgedPUTqoxoXtxG9GUuGzfXs0c"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-EK2sdcelxow4Cgxe6qiuIujEsff"><span style="font-size: 16px;">*BTN-<strong>前往 </strong><strong>KYC</strong><strong> 認證</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">https://www.mexc.com/user/id-auth</a>*</span></div><div class="ace-line ace-line old-record-id-X4P9dfxxxofhoKxe605uL23qswd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-HuG9dZGHBovRRoxRbzfudbRWsVf"><strong>2. 如何選擇 KYC 認證證件類型</strong></h2><div class="ace-line ace-line old-record-id-UnV9dk6tbo2z6ex9SLduRd8KsSd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CFOjdqyPNo3MkGxUWZpu52DhsV1"><span style="font-size: 16px;">Web 端初級認證：</span></div><div class="ace-line ace-line old-record-id-HLi5dnVPpokmmPx2O3DuDecys2d"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"bfcae138-65f1-443c-b323-8ad7873710b6","height":1290,"width":2938,"currHeight":1290,"currWidth":2938,"natrualHeight":1290,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCYwXbMZZ6oErBMxlCL3usI8asze%2F%3Fpreview_type%3D16","file_token":"CYwXbMZZ6oErBMxlCL3usI8asze","image_type":"image/png","size":319888,"comments":[]}]}" class="image-uploaded gallery old-record-id-Ql2LdtSNmoNw23xhkLAudOmvsIh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202603281143329665oijeFFWj8VC9n.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDWXdYYk1aWjZvRXJCTXhsQ0wzdXNJOGFzemUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUWwyTGR0U05tb053MjN4aGtMQXVkT212c0loIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DWXdYYk1aWjZvRXJCTXhsQ0wzdXNJOGFzemUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CYwXbMZZ6oErBMxlCL3usI8asze/?mount_node_token=Ql2LdtSNmoNw23xhkLAudOmvsIh&mount_point=docx_image" data-width="2938" data-height="1290" data-lark-image-uri="drivetoken://CYwXbMZZ6oErBMxlCL3usI8asze" data-lark-image-width="2938" data-lark-image-height="1290" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-JgUhd4MxGozwKFx6KgfuXWOBsQe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LK2AdZyfNo7rz6xaHsYu7Zdjsbh"><span style="font-size: 16px;">App 端初級認證：</span></div><div class="ace-line ace-line old-record-id-XH9udkpFFoRStlxwiISuZuoSs2g"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"289030de-7a52-4437-a397-3693843258f5","height":2167,"width":4167,"currHeight":2167,"currWidth":4167,"natrualHeight":2167,"natrualWidth":4167,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FVs9AbyG4gobicExErqku1agks8d%2F%3Fpreview_type%3D16","file_token":"Vs9AbyG4gobicExErqku1agks8d","image_type":"image/png","size":2423697,"comments":[]}]}" class="image-uploaded gallery old-record-id-SxehdbBNRo36BdxEqR6u3A6RsKh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260328114333530RiXxTCAxmgHq3h.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJWczlBYnlHNGdvYmljRXhFcnFrdTFhZ2tzOGQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiU3hlaGRiQk5SbzM2QmR4RXFSNnUzQTZSc0toIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9WczlBYnlHNGdvYmljRXhFcnFrdTFhZ2tzOGQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Vs9AbyG4gobicExErqku1agks8d/?mount_node_token=SxehdbBNRo36BdxEqR6u3A6RsKh&mount_point=docx_image" data-width="4167" data-height="2167" data-lark-image-uri="drivetoken://Vs9AbyG4gobicExErqku1agks8d" data-lark-image-width="4167" data-lark-image-height="2167" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-AGTQdst5IoCYK0xkiciuRSUasue"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-BhvPdcZ15oIKQIxEtj0u2gjFsSh"><strong>3. KYC 認證證件照片要求</strong></h2><div class="ace-line ace-line old-record-id-CsbzdXR2roa1cvxl7eLuCK65s8f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ODCGdXANAoWhlXxrzCAueprMs3g"><span style="font-size: 16px;">為確保 KYC 認證順利通過，請您在提交證件時注意以下幾點：</span></div><div class="ace-line ace-line old-record-id-Fxn5d68FloYaJExJDduu9JfJs1g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TmpNdVsy8oskXNx3HzkuZNz8shc"><span style="font-size: 16px;"><strong>1）證件有效性：</strong>請確保您提供的是政府簽發的正式證件，且證件仍在有效期內，過期證件將無法通過審核。</span></div><div class="ace-line ace-line old-record-id-Sq2kdrwPcoBwwdxUXTvuddhOsGb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UxAKdquyVoEyxaxvMzJuArh5sig"><span style="font-size: 16px;"><strong>2）照片拍攝：</strong>請使用證件原件進行拍攝，不接受複印件或掃描件。拍攝時確保光線充足，證件上的所有文字和照片清晰可辨，四個角完整可見。請注意，平台不支持使用圖形編輯軟件處理過的圖片。</span></div><div class="ace-line ace-line old-record-id-Vdr9dl83oogbbPxWldWuVueqsDc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UgU4d489govzeixCtMFuAhbrsnd"><span style="font-size: 16px;"><strong>3）年齡要求：</strong>您必須已達到所在國家或地區法律規定的成年年齡，方可進行實名認證。</span></div><div class="ace-line ace-line old-record-id-PwlLdSW34o5IQuxI95OuENODsHf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-AokvdBBL2oNVXdxHQtBusE6HsYc"><strong>4. 溫馨提示</strong></h2><div class="ace-line ace-line old-record-id-HRCwddn6yoZayMx8Ks8uEDhds1f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JeVidoh2HoziNax4rvxuVVjGsKc"><span style="font-size: 16px;">在進行 KYC 實名認證時，請仔細核對填寫的姓名、證件號碼等信息，確保與證件上的內容完全一致。任何信息錯誤都可能導致認證失敗。同時，請務必使用本人的真實有效證件，提交偽造或他人證件屬於違規行為。</span></div><div class="ace-line ace-line old-record-id-QOhCd8UFXoz9yDxcdYMuZUOnsmf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FYSAds3kZoVDrcxEEJKuQqEYsye"><span style="font-size: 16px;">如果您在 KYC 認證過程中遇到問題或認證未能通過，可以透過 MEXC 平台的在線客服或<a data-lark-is-custom="true" href="https://www.mexc.com/support/requests">提交工單</a>尋求幫助，客服團隊將為您提供進一步的指導和支持。</span></div><div class="ace-line ace-line old-record-id-KLKFdRvn9o30olxSINEuyFWPs4d"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-VWbjdeOuPok5KMxoqv7ugy1QsCb"><span style="font-size: 16px;">推薦閱讀：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-PcSCdJdyNoA6bsxyEK7uCnmss0g" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" style="font-size: 16px;">為什麼要進行身分認證</a></div></li><li class="ace-line ace-line old-record-id-VUc1dxuILo0kwSxPoHyuwqH1skb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分初級認證</a></div></li><li class="ace-line ace-line old-record-id-EFNxdkUGcoMvubxkklGuMEawsac" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成個人身分高級認證</a></div></li><li class="ace-line ace-line old-record-id-TsRede8HKoglHuxcK0lupbTWsgH" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">個人身分認證過程中常見問題</a></div></li><li class="ace-line ace-line old-record-id-EA0ZdwHBXoYSv2xuMwYuwHLGswd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" data-lark-is-custom="true" style="font-size: 16px;">如何完成機構認證</a></div></li></ul><div class="ace-line ace-line old-record-id-Z2rGdqRQKoTTjAxL3BgukcqTsCg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VjUXdYFdPodJDGxH037ux8aRs1c"><span style="font-size: 16px;"><br></span></div></div>
如何在MEXC驗證我的居住地址
<div data-page-id="FVrYdLW3jo8Y1Rxelr0uuV8TsCb" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-HBvKdGZLkojsKvx07UYudLbfsqc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">提供地址證明是 MEXC 身份認證流程的一部分。註冊 MEXC 賬戶後，您需要上傳地址證明 (POA) 文件，以完成身份認證，並確保遵守所在地區或國家的法律法規。</span></div><div class="ace-line ace-line old-record-id-Jf7YdV3mqod3H2xdyEguPdK9sBE"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RsCzdRJ5Eol4agxR93auRYxzspb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在本文中，我們將介紹如何證明您的居住地址並成功上傳地址證明文件，以便您能夠順利通過地址認證。</span></div><div class="ace-line ace-line old-record-id-MaYQdQGlvo6HOexJQJwuoQnisLc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-WKgIdp6N3oHz47xH4lHuBeXcsFf"><span style="font-family: arial, helvetica, sans-serif;"><strong>1. 什麼是地址證明？</strong></span></h2><div class="ace-line ace-line old-record-id-XXwcdCBDUoLXE0x4iX8ugxafswe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WrJtdTwsVoy6DxxnDyiuQONJs8d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">為了完成賬戶身份認證，您需要提交證明文件：地址證明 (POA)。當您提交所需文件之後，我們才能核實您的有效地址。地址證明文件用於核實您的居住地址。在賬戶身份認證過程中，您需要上傳包含您的全名和住址信息的地址證明文件。</span></div><div class="ace-line ace-line old-record-id-KTMxdKvOhoFbwixOQnduzCLXs2g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TOCZdNBRYoMfLdxvyvluDzyrsMg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您上傳的文件必須符合特定要求，才能作為您的地址證明。該文件必須以您的名義簽發，並與 MEXC 賬戶所有者的姓名一致。文件的簽發時間應在最近 3 個月內，並包含以下信息：</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-XwRHd0zpGohN3jxnvihuZZKvsgh" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您的姓名</span></div></li><li class="ace-line ace-line old-record-id-L5Eqdiov8o8JNoxnPmOuOT22sxc" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您的家庭住址</span></div></li><li class="ace-line ace-line old-record-id-KLuUdz9R6omnRsx14IJubEwSswd" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">簽發日期</span></div></li><li class="ace-line ace-line old-record-id-GHM5dfp2soieRuxhBdnurkZnshf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">簽發機構</span></div></li><li class="ace-line ace-line old-record-id-OBXmd1oMfoSqJmxZGPCup6gtsyx" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">簽發機構相關信息（如標識、聯繫信息或網站）</span></div></li></ul><div class="ace-line ace-line old-record-id-PSEjdAX13ow3rVxs4viuQM4Xsqh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-BowmdZcDDo7cuYxZ9vWuTusysxe"><span style="font-family: arial, helvetica, sans-serif;"><strong>2. 哪些文件可以作為地址證明？</strong></span></h2><div class="ace-line ace-line old-record-id-WlTWdHGJaodapIxe9pwuHr09smc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AIgndiyanoZGLPx9FFtuUgUTs3f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您選擇的文件必須顯示您的全名，並明確註明居住地址、簽發日期和簽發方姓名。簽發日期與提交日期之間的間隔不得超過 3 個月。有效文件包括但不限於：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-U59QdPY7hoQ9AExoEuZuHJ0jseb" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">銀行對賬單</span></div></li><li class="ace-line ace-line old-record-id-WhWCdY1OcoqX22xrSUbuOTXfsvE" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">銀行信函</span></div></li><li class="ace-line ace-line old-record-id-CLkCdas9Mojt3KxSVBQu93O6ss1" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">抵押貸款/存摺</span></div></li><li class="ace-line ace-line old-record-id-NW7tdX6yLoOBhlxliVZumnAMstf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">個人電話、家庭電話、互聯網或電視賬單</span></div></li><li class="ace-line ace-line old-record-id-XNHDdt11moaEhqx5Llpuhowdseb" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">水費、電費或煤氣費賬單</span></div></li><li class="ace-line ace-line old-record-id-BDqTd1OTRo2tSxxNlfBuxwhusDd" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">其他公共服務提供商的賬單</span></div></li><li class="ace-line ace-line old-record-id-UO8Ed6rIgomCkdxF6gXuGHbqsDg" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">政府機構的信函或通知</span></div></li><li class="ace-line ace-line old-record-id-Cgyfd63jMomeblxav2DudvYushN" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">選民登記證明</span></div></li><li class="ace-line ace-line old-record-id-UXAjd9tT8oWPG8xmKANujudVsCd" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">納稅評估</span></div></li><li class="ace-line ace-line old-record-id-B6ihdf72so6tY4xUDA9uJJuysef" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">臨時登記表/證明書/車輛登記證</span></div></li><li class="ace-line ace-line old-record-id-HbzJdNmomowLPCxaHsWuRVlJs2f" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">房地產中介機構的租金賬單</span></div></li><li class="ace-line ace-line old-record-id-EN20dgY6LonHjnxsrLnuqepdsHf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">雇主出具的確認地址/購房契約文件</span></div></li></ul><div style="text-align:left" class="ace-line ace-line old-record-id-VWc0d9wUtoI3oKxdgKFuMpPcsUh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-NmDxdIOV5oUmWtx7OGbu0cXvsSh"><span style="font-family: arial, helvetica, sans-serif;"><strong>3. 哪些文件不能作為地址證明？</strong></span></h2><div class="ace-line ace-line old-record-id-BM7SdgLVloVkWmxCbGKuNQkKsre"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-D2xedkCfuohldUx91J7u7As7sCg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">以下文件一般不能用作地址證明：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-GYnIdHlyPosryVxIZxOuZ7kzs6f" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">交易收據（即使顯示了配送/賬單地址）</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-OGgodJndJolOynxWaFGucAnks5c" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">醫療賬單</span></div></li></ul><div style="text-align:left" class="ace-line ace-line old-record-id-AfnldXstBor5YyxqiiKuI8EZs3d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JUVpdihv1oMritx4THDuTqQYsff"><span style="font-family: arial, helvetica, sans-serif;"><strong>4. 上傳文件時，請注意：</strong></span></h2><div class="ace-line ace-line old-record-id-Wj4SdArvyoBK4txuMLkuqcbSsed"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RPdudGGStoCVCVxVpluufH5bslf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1）確保您的文件可用作地址證明。如不確定，請查閱上述清單。</span></div><div class="ace-line ace-line old-record-id-CUeqdv09xohEf6x1aSTuOOcysde"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-S2yjddXo1oQbfIxr47iu08DwsGb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2）確認您的文件簽發日期是否超過 3 個月。MEXC僅接受在最近 3 個月內簽發的地址證明。</span></div><div class="ace-line ace-line old-record-id-ZoC5dlHvkoVAuBxMAgiu12LMstf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CjM8dBthiodtNPx9K8suhQtsslh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">3）該文件必須包含您的姓名、您的地址、簽發日期及簽發機構。</span></div><div class="ace-line ace-line old-record-id-VhK7dzRFZoTJmNx3Yh4u9uGysdg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EBoXdpAW2oLiScxoBcluywiAsKb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">4）該文件必須以您的名義簽發。核對地址證明文件上的姓名和地址是否與您在MEXC賬戶註冊過程中提交的姓名和地址一致。</span></div><div class="ace-line ace-line old-record-id-IO4LdUfMMoJaOaxQhOpumj2VsPc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OyjCdPdpSo9uo3xf7XXuWvmOsce"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5）請務必使用未經編輯的原始文件，避免使用經過裁剪的文件。您可以提交紙質賬單的照片或掃描版本，或電子賬單的 PDF 文件。但是，掃描件或截圖應避免模糊不清或反光，且不應是黑白的。您還應掃描文件的所有四個角，確保所有內容清晰可讀。</span></div><div class="ace-line ace-line old-record-id-SajUdhbIaoQwE7xH80WuBQXdsGd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-AdbrdOO1DoEcE1xaV5euhrTEs7g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">6）確保文件格式和大小均符合要求。支持的文件格式為 <strong>.PDF</strong>、<strong>.JPG</strong> 和 <strong>.PNG</strong>。不支持上傳其他格式的文件。</span></div><div class="ace-line ace-line old-record-id-MRaud9O0EoE2YJx3OFLuYffysfh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Yqovd55lVog39VxqcakuAOedsQh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">7）請注意，您的地址證明可能需要 24 小時才能審核完畢，屆時您將自動收到審核結果通知，無需聯繫客服。</span></div><div class="ace-line ace-line old-record-id-CI1sdEoK5oRiEux5461uKuWCsmb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-TmL7dnfgtouSfHxB8oJugG44sPL"><span style="font-family: arial, helvetica, sans-serif;"><strong>5. 常見問題</strong></span></h2><div class="ace-line ace-line old-record-id-FpicdATEMoHJHZxNlZquXQBpsmd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-UCfbd15WPo6YLpxV74luz52hsHd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.1 為什麼需要進行地址認證？</span></h3><div class="ace-line ace-line old-record-id-SpgLdv8EQonTdEx9eYLulnVcsdg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HFfwdDz3RoYDGox2CFkuY8bPsLd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">地址認證是 MEXC 身份認證流程的一部分，地址認證用於核實您的居住地址。在賬戶身份認證過程中，您需要提供您的全名和住址，並上傳相應的證明文件。</span></div><div class="ace-line ace-line old-record-id-MG8Md68oCoaB0exShitugA7rs9c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-AZZAd6phgoq5fxxqYf3uyZaxsnf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.2 什麼是無效或不完整的地址？</span></h3><div class="ace-line ace-line old-record-id-D2l8dkygboRyYLxsuIYuoxCisEc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CSradA7rmoyxIkxhA5PuHuCJs5b"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">請務必提供完整的住址，包括單元/門牌號、街道和郵編。</span></div><div class="ace-line ace-line old-record-id-H7cudgyoto4ptCxsUH4uN0eksNg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Q1fKdQup6oLJsFxGMxNu6CYTs5c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.3 為什麼地址認證選擇不到我所在的國家/地區？</span></h3><div class="ace-line ace-line old-record-id-EjUbd9wFdo1UwYxxuViuEbSss1f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TiObdJigJox2OGxNpBKuCRpysWd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">目前支持居住地址認證的國家，您可以在產品頁面進行查看。</span></div><div class="ace-line ace-line old-record-id-Pr9Qdkpk4onaKexIlcGuOo1Gscc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-YXJUdwuYloduICxjFFeu1g31sof"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.4 地址認證有哪些要求？</span></h3><div class="ace-line ace-line old-record-id-VLn6d19ifoF8zZxfbdEuNFfUsle"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EVcKdUtGVoO7RyxCJ1AuyEc4stb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您選擇的文件必須顯示您的全名，並明確註明居住地址、簽發日期和簽發方姓名。簽發日期與提交日期之間的間隔不得超過 3 個月。</span></div><div class="ace-line ace-line old-record-id-REIIdsBaIoCwAaxaQ1jumVBhsf0"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Yy0kd2YjeoMuBqxPWzbu3jKQsjh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.5 如何修改地址證明？</span></h3><div class="ace-line ace-line old-record-id-SPXsdjLoboJGu9x68RHu4SsGsj3"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TmDwdogLpo0jPOxlqjEu3YaDsSg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">如果您的地址驗證信息有變，請聯繫客服。</span></div><div class="ace-line ace-line old-record-id-XOkBdFaJco6yYvxWUryuCpLBseg"><br></div><div class="ace-line ace-line old-record-id-RqordHv2DoiGxNxo9R0ur6LvsFT"><br></div></div>