How to Cancel a Withdrawal
<div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">If you've initiated a withdrawal on the MEXC platform and wish to cancel it, follow the steps below:</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1) If your withdrawal request is still in its early stages, such as <strong style="font-weight:bolder">Pending Verification</strong>, <strong style="font-weight:bolder">Under Review</strong>, or <strong style="font-weight:bolder">Pending Processing, </strong>a <strong style="font-weight:bolder">Cancel Withdrawal</strong> button will appear on the withdrawal page. You can simply click it to cancel the action yourself.</span></span></div><div><br></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250808153452103VeJAlSxFcIkQz6.png"></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">2) If your withdrawal status is <strong style="font-weight:bolder">Processing</strong>, it can no longer be canceled manually. In this case, you will need to contact Customer Service for assistance. Please note that successful cancellation is not guaranteed.</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">3) If your withdrawal status shows as <strong style="font-weight:bolder">Pending Blockchain Confirmation</strong>, <strong style="font-weight:bolder">Pending Block Confirmation</strong>, or <strong style="font-weight:bolder">Withdrawal Successful</strong>, it cannot be canceled. Due to the anonymity of blockchain addresses, we are unable to trace the recipient. In such cases, you may need to try contacting the owner of the destination address through other means to resolve the issue.</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">For a detailed explanation of the different withdrawal statuses and corresponding solutions, please refer to the</span></span><a href="https://www.mexc.com/announcements/article/360020368251"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Withdrawal Not Received</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"> article for more information.</span></span></div><div><br></div><h3><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Recommended Reading:</span></span></h3><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div><a style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px" href="https://www.mexc.com/learn/article/how-to-make-a-withdrawal-on-mexc-/1">How to Make a Withdrawal on MEXC?</a></div></li><li style="text-align:left"><div><a style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px" href="https://www.mexc.com/learn/article/how-to-set-withdrawal-settings/1">How to Set Withdrawal Settings</a></div></li><li style="text-align:left"><div><a style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px" href="https://www.mexc.com/learn/article/how-to-export-deposit-and-withdrawal-history/1">How to Export Deposit and Withdrawal History</a></div></li></ul><div><br></div></div>
What is Pre-Crediting?
<div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">There are two confirmation stages in the deposit crediting process:</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">First confirmation (Pre-crediting): When the user's crypto deposit transaction receives a sufficient number of confirmations on the blockchain network, the funds are pre-credited. Users can trade on MEXC but cannot withdraw, transfer, use fiat withdrawal, send gifts, or transfer between sub-accounts.</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Second confirmation (Credited Successfully): When the user's crypto deposit transaction receives additional confirmations on the blockchain network, the funds are fully credited. Users can then make normal withdrawals, transfers, and other related operations.</span></span></div><div><br></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250718105836214xZG2MDayGlVVwx.png"></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">This mechanism can significantly improve the speed of deposit crediting, shortening the time from deposit to trading and further enhancing deposit efficiency. If the deposit page for your account no longer displays pre-crediting information, it may be because that deposit network does not currently support pre-crediting.</span></span></div><div><br></div><div><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;font-weight:bolder">Advantages of Pre-Crediting:</strong></div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Enhanced Security: By waiting for blockchain network confirmations, it prevents fraud such as double-spending and ensures the deposited cryptocurrency is genuine and valid.</span></span></div></li><li style="text-align:left"><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Improved User Experience: Allows users to trade as soon as the first confirmation is reached, speeding up fund availability and delivering a better overall experience.</span></span></div></li></ul><div><br></div></div>
How to Activate HBAR Token Address
<div><h4><strong style="font-weight:bolder">Part 1. Why You Need to Activate the Token Address</strong></h4><div>Due to the special mechanism of the HBAR network, your wallet address must be activated with HBAR tokens (JAM/NADA, etc.) before transferring any tokens to the address. Please ensure that your wallet address has at least 10 HBAR tokens before activating any assets, as adding assets requires payment of network fees. If your withdrawal address does not have an active asset, you will not be able to withdraw.</div><div> </div><h4><strong style="font-weight:bolder">Part 2. How To Check Whether a Token Address Has Been Activated</strong></h4><div><strong style="font-weight:bolder">A. Status: Activated</strong></div><div>You can search for your address on the HBAR block explorer at <a href="https://app.dragonglass.me/"><u>https://app.dragonglass.me/</u></a> to check whether the corresponding assets have been activated, as shown in the figure below. If there are transfer records and the ACCOUNTS section shows that the activated tokens have been added, it means that you are able to transfer activated assets to this address.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230429013655718YBtK3ZmpzkaaD4.png" alt="1.png" style="max-width:100%;height:auto"></div><div> </div><div><strong style="font-weight:bolder">B. Status: Not Activated </strong></div><div>You can search for your address on the HBAR block explorer at <a href="https://app.dragonglass.me/"><u>https://app.dragonglass.me/</u></a> to check whether the corresponding assets have been activated, as shown in the figure below. If there are no transfer records and the <strong style="font-weight:bolder">ACCOUNTS</strong> section is empty, it means that no HBAR standard assets have been added to this address.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230429013657094w8lWoiRGMjoWfb.png" alt="2.png" style="max-width:100%;height:auto"></div><div> </div><h4><strong style="font-weight:bolder">Part 3.How To Activate Hbar Token Address</strong></h4><div>Firstly, go to the official website: <a href="https://hedera.com/"><u>https://hedera.com/</u></a> and click on the supported wallet addresses for the project: <a href="https://hedera.com/ecosystem/wallets-custody"><u>https://hedera.com/ecosystem/wallets-custody</u></a>.</div><div>For example, if you're using HashPack wallet: <a href="https://www.hashpack.app/"><u>https://www.hashpack.app/</u></a>, please follow the steps below to activate your wallet:</div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>Install the wallet and create an account.</div></li><li><div>Transfer some main tokens to the generated address.</div></li><li><div>Click on [Add Token].</div></li></ol><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230429013658499ntoJ0WJlvQa2fs.png" alt="3.png" style="max-width:100%;height:auto"></div><div> </div><ol start="4" style="list-style-type:decimal"><li><div>There are two ways to add the token: you can either select it directly, or add it via futures.</div></li></ol><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230429013700174SOvYUnQzeirXO3.png" alt="4.png" style="max-width:100%;height:auto"></div><div> </div><ol start="5" style="list-style-type:decimal"><li><div>Click [Associate Token] to add the token and wait for the addition to complete.</div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230429013701744XEk4gg6Ltbr8Aw.png" alt="5.png" style="max-width:100%;height:auto"></div></li><li><div>When the token you added appears on the interface, it means you have successfully added it to your wallet.</div></li></ol><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230429013703193lj9A6hTNpdLHoH.png" alt="6.png" style="max-width:100%;height:auto"></div></div><div> </div><div><p><strong style="font-weight:bolder">Part 4. Important Notes</strong></p><ol start="1" style="list-style-type:decimal"><li><div>To activate an HBAR address, you must first deposit 10 HBAR to the address, activate it, then manually add other tokens you want to deposit.</div></li><li><div>It is recommended to use the official wallet software for activation.</div></li><li><div>Please make sure the target address assets are activated before you withdraw, otherwise you won't be able to withdraw.</div></li></ol><div> </div></div>
How to Activate XRP Token Address
<div><h4><strong style="font-weight:bolder">Part 1. Why You Need to Activate the Token Address</strong></h4><div>Ripple's current mechanism requires an address to have at least 20 XRP in order for the address to be activated. Before an address can receive any Ripple assets other than XRP (XSPECTAR, SOLO, CORE-XRP, etc.), it must be manually operated to add assets. Before adding a new asset, please make sure the XRP balance in your account is 20 or more, as a transaction fee is required to be paid when adding. If your withdrawal address does not have activated assets, then you will not be able to withdraw.</div><div> </div><h4><strong style="font-weight:bolder">Part 2. How To Check Whether a Token Address Has Been Activated</strong></h4><div><ul style="list-style-type:disc"><li><div><strong style="font-weight:bolder">A. Status: Activ</strong> <strong style="font-weight:bolder">at</strong> <strong style="font-weight:bolder">ed</strong></div></li></ul></div><div>You can view the XRP block blockchain browser at: https://xrpscan.com/search as shown below. If token information is displayed in your address <strong style="font-weight:bolder">Trustlines</strong>, then you have activated the asset.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230429013704730Vt9YM0GBejwnbv.png" alt="1.png" style="max-width:100%;height:auto"></div><ul style="list-style-type:disc"><li><strong style="font-weight:bolder">B. Status: Not Activated</strong></li></ul><div>You can view the XRP block browser at: https://xrpscan.com/search as shown below. If you do not have any token information in your address <strong style="font-weight:bolder">Trustlines</strong>, then you do not have an activated asset.</div><div> </div><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202304290137060539ELHFR4yvL9RTK.png" alt="2.png" style="max-width:100%;height:auto"></div><h4> </h4><h4><strong style="font-weight:bolder">Part 3. How To Activate The XRP Token Address</strong></h4><div><div><strong style="font-weight:bolder">Example:</strong> The following example shows the operation for adding XTK tokens in SOLO DEX, involving the wallet address: <a href="https://www.sologenic.com/ecosystem/solo-wallet.">https://www.sologenic.com/ecosystem/solo-wallet</a>. Please follow these steps for activation.</div><div><div> </div></div></div><ol start="1" style="list-style-type:decimal"><li><div>First, install the wallet and generate an account.</div></li><li><div>Then transfer a portion of your XRP to the address of the generated account, at least 20 of them.</div></li><li><div>Click the [ <strong style="font-weight:bolder">Add Asset]</strong> button.</div></li></ol><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230429013707497xzaHaROBuEI0dx.png" alt="3.png" width="636" height="1237" style="max-width:100%;height:auto"></div><ol start="4" style="list-style-type:decimal"><li><div>There are two ways to add, by directly selecting or by adding a futures contract.</div></li></ol><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202304290137089065OzJoLxvNKnzdl.png" alt="4.png" style="max-width:100%;height:auto"></div><ol start="5" style="list-style-type:decimal"><li><div>Add directly: <strong style="font-weight:bolder">Known Issue</strong> <strong style="font-weight:bolder">rs</strong>. Manual entry: <strong style="font-weight:bolder">Custom</strong></div></li></ol><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230429013710298wjk7xWsAMm4TtO.png" alt="5.png" width="631" height="1217" style="max-width:100%;height:auto"></div><ol start="6" style="list-style-type:decimal"><li><div>Select or add the corresponding parameter and select the Issuer of the currency.</div></li></ol><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230429013711731gSvjcyOh4XUiVT.png" alt="6.png" style="max-width:100%;height:auto"></div><ol start="7" style="list-style-type:decimal"><li><div>Then select the corresponding <strong style="font-weight:bolder">issuer</strong>.</div></li></ol><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202304290137132113EzkC3fjk8zWC5.png" alt="7.png" style="max-width:100%;height:auto"></div><ol start="8" style="list-style-type:decimal"><li><div>After making your selection, click the <strong style="font-weight:bolder">[</strong> <strong style="font-weight:bolder">NEXT</strong> <strong style="font-weight:bolder">]</strong> button.</div></li></ol><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230429013714660pKdXSSOwuSlOAF.png" alt="8.png" style="max-width:100%;height:auto"></div><ol start="9" style="list-style-type:decimal"><li><div>Doublecheck the added parameters to ensure they are correct.</div></li></ol><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230429013716052mef9Xx2kciBtl0.png" alt="9.png" style="max-width:100%;height:auto"></div><ol start="10" style="list-style-type:decimal"><li><div>Wait for activation confirmation.</div></li></ol><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230429013717533s2NcWgYNFBHdtZ.png" alt="10.png" width="617" height="1240" style="max-width:100%;height:auto"></div><ol start="11" style="list-style-type:decimal"><li><div>When your added currency appears, it has been successfully added.</div></li></ol><div><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230429013719005xFRbmaScRNcYY2.png" alt="11.png" width="610" height="1152" style="max-width:100%;height:auto"></div><h4> </h4><h4><strong style="font-weight:bolder">Part 4. Important Notes</strong></h4><ol start="1" style="list-style-type:decimal"><li><div>A reserve of 20 XRP is required for activating the XRP address, and 2 XRP is required to activate the token. Ensure you have sufficient assets before activating. Consult the XRP website for more information on retrieving locked reserves.</div></li><li><div>Activating via official wallet software is recommended.</div></li><li><div>Please make sure that the target address assets are activated before you withdraw your funds, otherwise you will be unable to withdraw your funds.</div></li></ol><div> </div></div>
How to Activate a PI Mainnet Wallet
<div data-page-id="GUDHdjuQCo939sxktdxuH1Rasjb" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-doxuspVE23Al3EHeptz9u8eDvRg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">The Mainnet wallet activation feature is a tool introduced by Pi Network that allows users to activate their on-chain Pi wallet and interact with dApps before completing the full mainnet migration process.</span></div><div class="ace-line ace-line old-record-id-doxusdoD8dx6V4CF5vIuVGBNjOx"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-AmFhdY5bZomm3rxl69CuEsSwsAd"><span style="font-family: arial, helvetica, sans-serif;"><strong>Step-by-Step Guide: Pi Wallet Activation</strong></span></h2><div class="ace-line ace-line old-record-id-doxusgNvOXl5gMZbWybVEhMJyOd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus52ksdIJQljCOlbx8RMWqBg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1) Download Pi Browser from the App Store or Google Play.</span></div><div class="ace-line ace-line old-record-id-ZnLAdKKVKoG0elxO75Zu7o0ds9d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2) Log in to Pi Browser with your Pi Network account.</span></div><div class="ace-line ace-line old-record-id-TjIwdOgt9oOEErxHhlUuisVBsJc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">3) Follow the on-screen instructions to set your username.</span></div><div class="ace-line ace-line old-record-id-URoHdEnM6ohuH0xtbBCuL35ysZe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">4) Enter an invitation code if available. This step is optional.</span></div><div class="ace-line ace-line old-record-id-Ih15dZyUFolFyIxXkkfuYKmFsld"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"ea8bfb01-d947-4587-a58a-f46e36ed919b","height":2157,"width":4173,"currHeight":2157,"currWidth":4173,"natrualHeight":2157,"natrualWidth":4173,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FJXQhbhhdeoKndUxfSCouwq5Zsec%2F%3Fpreview_type%3D16","file_token":"JXQhbhhdeoKndUxfSCouwq5Zsec","image_type":"image/png","size":1172672,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusEo3rwsaODdwGFJt2Rbelfd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251226104050955iZTuce3z4ZKyf9.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJKWFFoYmhoZGVvS25kVXhmU0NvdXdxNVpzZWMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNFbzNyd3NhT0Rkd0dGSnQyUmJlbGZkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9KWFFoYmhoZGVvS25kVXhmU0NvdXdxNVpzZWMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/JXQhbhhdeoKndUxfSCouwq5Zsec/?mount_node_token=doxusEo3rwsaODdwGFJt2Rbelfd&mount_point=docx_image" data-width="4173" data-height="2157" data-lark-image-uri="drivetoken://JXQhbhhdeoKndUxfSCouwq5Zsec" data-lark-image-width="4173" data-lark-image-height="2157" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxuscgLBlEaIgDlya3rnIraTId"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus1skNjJ7PSdMaziJn5x7KVb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5) Tap "Create a Pi Wallet to begin" to generate your Pi wallet.</span></div><div class="ace-line ace-line old-record-id-UTx5dP6HGokR7CxIcCBuMXKmsJf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">6) If you already have a Pi wallet, you may choose to import it directly instead of creating a new one.</span></div><div class="ace-line ace-line old-record-id-EweZdC3lDoUmFlx8iqUuzGyDszf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">7) Copy and securely store your passphrase. This step is critical for wallet security and recovery.</span></div><div class="ace-line ace-line old-record-id-WDOEdMIlfojLdbx6fmOuLDUvsdb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">8) Finish the wallet creation process as instructed.</span></div><div class="ace-line ace-line old-record-id-BrdFd4uCFoMzv6xfhR3uXDIOsNb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"14f2cc65-fff7-410c-9799-3f1b0b88f887","height":2153,"width":4173,"currHeight":2153,"currWidth":4173,"natrualHeight":2153,"natrualWidth":4173,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FUgD6bqChuobkf8xJdyWuH2ntszf%2F%3Fpreview_type%3D16","file_token":"UgD6bqChuobkf8xJdyWuH2ntszf","image_type":"image/png","size":1056408,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusRhZzCgx2tR0xoAoZQ9GbVf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251226104049666h8fTL2L0Unxlz1.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJVZ0Q2YnFDaHVvYmtmOHhKZHlXdUgybnRzemYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNSaFp6Q2d4MnRSMHhvQW9aUTlHYlZmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9VZ0Q2YnFDaHVvYmtmOHhKZHlXdUgybnRzemYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/UgD6bqChuobkf8xJdyWuH2ntszf/?mount_node_token=doxusRhZzCgx2tR0xoAoZQ9GbVf&mount_point=docx_image" data-width="4173" data-height="2153" data-lark-image-uri="drivetoken://UgD6bqChuobkf8xJdyWuH2ntszf" data-lark-image-width="4173" data-lark-image-height="2153" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-NrgVdW7rEoVTuvxVCQkuMX33sbc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Sxkedf8HDocT0NxqWrXu5J9Ismd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">9) Under "KYC with Pi" tap <strong>Complete Pi KYC</strong> to begin the KYC verification process.</span></div><div class="ace-line ace-line old-record-id-AsgodHuRloeyqlxjVBJu3gk4soh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">10) Follow the on-screen instructions and provide the required information, such as your name, date of birth, email address, and country, region, or territory on your ID, to complete KYC verification.</span></div><div class="ace-line ace-line old-record-id-RYGHda5sSoxsrlxVqikuTzjusKd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UPBnd8kCZogiyfxoOcuuO9qys0b"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Note: Please ensure that KYC has been successfully completed and that your account holds at least 1 PI token in your mainnet balance.</span></div><div class="ace-line ace-line old-record-id-doxusmND8AGUmpmeAPUjvYdmnad"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a5dafaca-90a6-4910-b0bf-e8144a425810","height":460.22364217252397,"width":670,"currHeight":460.22364217252397,"currWidth":670,"natrualHeight":2150,"natrualWidth":3130,"pluginName":"imageUpload","scale":0.21405750798722045,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FILx3bdtt0oiknDxELhiulmOqsUb%2F%3Fpreview_type%3D16","file_token":"ILx3bdtt0oiknDxELhiulmOqsUb","image_type":"image/png","size":1213915,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusQPVyeTioXcPEACimzLypAI"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202512261040506004NqLPwUoOWpF4A.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJJTHgzYmR0dDBvaWtuRHhFTGhpdWxtT3FzVWIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNRUFZ5ZVRpb1hjUEVBQ2ltekx5cEFJIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9JTHgzYmR0dDBvaWtuRHhFTGhpdWxtT3FzVWIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/ILx3bdtt0oiknDxELhiulmOqsUb/?mount_node_token=doxusQPVyeTioXcPEACimzLypAI&mount_point=docx_image" data-width="3130" data-height="2150" data-lark-image-uri="drivetoken://ILx3bdtt0oiknDxELhiulmOqsUb" data-lark-image-width="3130" data-lark-image-height="2150" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusQ8Yrid4XyBKO5f6xTcID5r"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxush0KyOmAvBSwYZlLpYh6qBc"><span style="font-family: arial, helvetica, sans-serif;"><br></span></div></div>
How to Activate a Canton Token Address
<div data-page-id="UdaTdlMT0obwc5xZdd6uEQw5sMA" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-doxusXartQhKLEEANzP4imLVKzc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">This guide uses the Loop Wallet as an example to walk you through activating a Canton wallet address and enabling one-step transfers, helping you get started quickly and easily.</span></div><div class="ace-line ace-line old-record-id-doxushqVRDlrVpAFivswlNviTHg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-TxuwdHEBAoil3ExhHLLuFP4IsBh"><span style="font-family: arial, helvetica, sans-serif;"><strong>Step 1: Create an Account</strong></span></h2><div class="ace-line ace-line old-record-id-doxuszhYsDR09t0GST0yVqxlzVd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WzGMdsu9comweYxEQmPuqhupsPd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Visit the official <a data-lark-is-custom="true" href="https://cantonloop.com/create-account">Loop account creation</a> page to begin the sign-up process. On the create an account page, you will need to provide two pieces of information: an invitation code and an email address. The invitation code is required. If you do not yet have one, please contact the Loop project team to obtain it. After completing the required fields, follow the on-screen instructions to finish signing up.</span></div><div class="ace-line ace-line old-record-id-doxusAnb1qZ6lulDxU7t1R1emYc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-doxuskvBeHJcesLbe3uj1O35Gzc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">*BTN-<strong>Create Loop Account</strong>&BTNURL=<a data-lark-is-custom="true" href="https://cantonloop.com/create-account">https://cantonloop.com/create-account</a>*</span></div><div class="ace-line ace-line old-record-id-doxusFEA08NrUFZd85tyUmLdKce"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div data-type="image" data-ace-gallery-json="{"items":[{"uuid":"22ba4db2-0b3d-48bd-8617-2f76656fed6c","height":449,"width":1286,"currHeight":449,"currWidth":1286,"natrualHeight":449,"natrualWidth":1286,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FBm0vbuiDEoiVgsxPW3Zukpy2sZc%2F%3Fpreview_type%3D16","file_token":"Bm0vbuiDEoiVgsxPW3Zukpy2sZc","image_type":"image/jpeg","size":43625,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxuswizJFXyLycYjnPHJS7CqPf" style="text-align: center;"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251226103323873sC48PKn7b9Xx75.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJCbTB2YnVpREVvaVZnc3hQVzNadWtweTJzWmMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXN3aXpKRlh5THljWWpuUEhKUzdDcVBmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9CbTB2YnVpREVvaVZnc3hQVzNadWtweTJzWmMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Bm0vbuiDEoiVgsxPW3Zukpy2sZc/?mount_node_token=doxuswizJFXyLycYjnPHJS7CqPf&mount_point=docx_image" data-width="1286" data-height="449" data-lark-image-uri="drivetoken://Bm0vbuiDEoiVgsxPW3Zukpy2sZc" data-lark-image-width="1286" data-lark-image-height="449" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxus8Z40w57E2LqMMj823o9fuf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Sf6Pd8PBjoTYYXxaqykuHi59s7g"><span style="font-family: arial, helvetica, sans-serif;"><strong>Step 2: Sign In to Your Account</strong></span></h2><div class="ace-line ace-line old-record-id-doxusuYKg40s1tocvYwBDGzqgGc"> <span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Mifyd3Qp8ojGtDx9mhJu7TpxsGb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Once you've signed up for an account, sign in to the Loop Wallet using your email address and password. After signing in, you will be taken to the wallet home page, where you can view your account balance and access wallet features.</span></div><div class="ace-line ace-line old-record-id-doxusZlCbzcgOp4WMEvfZn2Aiyc"> <span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a180a8e3-a33c-4850-856d-fdbbc808c2d3","height":443,"width":1273,"currHeight":443,"currWidth":1273,"natrualHeight":443,"natrualWidth":1273,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FJjwfbXKoooWwijxjYABuGvBtsNb%2F%3Fpreview_type%3D16","file_token":"JjwfbXKoooWwijxjYABuGvBtsNb","image_type":"image/jpeg","size":30741,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusB96fhaYpObsf8bg6seNDuc" style="text-align: center;"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251226103323941JcBVYSoR9IUoSF.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJKandmYlhLb29vV3dpanhqWUFCdUd2QnRzTmIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNCOTZmaGFZcE9ic2Y4Ymc2c2VORHVjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9KandmYlhLb29vV3dpanhqWUFCdUd2QnRzTmIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/JjwfbXKoooWwijxjYABuGvBtsNb/?mount_node_token=doxusB96fhaYpObsf8bg6seNDuc&mount_point=docx_image" data-width="1273" data-height="443" data-lark-image-uri="drivetoken://JjwfbXKoooWwijxjYABuGvBtsNb" data-lark-image-width="1273" data-lark-image-height="443" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusbbY9ocw5Yi9Dy7AIfycy7g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-YOkYd1cFSomyYTxdgqluMdaPsxd"><span style="font-family: arial, helvetica, sans-serif;"><strong>Step 3: Open the Settings Page</strong></span></h2><div class="ace-line ace-line old-record-id-WIIPdsCB3oPzSIxwIFPusjW1sVe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SWZSd9COQovJ6txJfpQuzZv8sJb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">On the wallet interface, locate and select <strong>Settings</strong> to enter the account settings page.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusSqo8pz1odWxjFYwz9unFtb"><span style="font-family: arial, helvetica, sans-serif; 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height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusnReCax7lizxWquA8xRbqSc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Xf4kdN0NxoF5eIxsybsucUyJsoO"><span style="font-family: arial, helvetica, sans-serif;"><strong>Step 4: Enable One-Step Transfers</strong></span></h2><div class="ace-line ace-line old-record-id-doxusnS6KSgeDMgiJeS9X1vI2Ed"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Pm9adlq4ZoKBDGxWuFEuOkxgsKg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">On the Settings page, find <strong>One-step Transfers</strong> and toggle the switch on to complete the pre-approval process. Once enabled, transfers can be completed more conveniently, without the need to confirm each transaction individually.</span></div><div class="ace-line ace-line old-record-id-doxusOVXzIRZHy2x93fj6g2bHrd"> <span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"35c4893b-d474-4431-b67e-88be3e0757d2","height":747,"width":1170,"currHeight":747,"currWidth":1170,"natrualHeight":747,"natrualWidth":1170,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FMA0KbbwNtoEoh9xu0wluicydsDd%2F%3Fpreview_type%3D16","file_token":"MA0KbbwNtoEoh9xu0wluicydsDd","image_type":"image/jpeg","size":77494,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusGvbga776lqvQZfvqWtACLb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251226103323968xQkpe8Fv2xI2m8.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJNQTBLYmJ3TnRvRW9oOXh1MHdsdWljeWRzRGQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNHdmJnYTc3NmxxdlFaZnZxV3RBQ0xiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9NQTBLYmJ3TnRvRW9oOXh1MHdsdWljeWRzRGQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/MA0KbbwNtoEoh9xu0wluicydsDd/?mount_node_token=doxusGvbga776lqvQZfvqWtACLb&mount_point=docx_image" data-width="1170" data-height="747" data-lark-image-uri="drivetoken://MA0KbbwNtoEoh9xu0wluicydsDd" data-lark-image-width="1170" data-lark-image-height="747" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusm99z3GJ7M0yhbEQtkYaQRg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Gd0udleyIoBiSjxMwTOunRVYsgd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">After completing the above steps, your Loop Wallet setup is complete and your Canton token wallet and address will be activated and ready for use.</span></div><div class="ace-line ace-line old-record-id-doxus3XHgd9y4oatQFHauCurseW"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-doxusJZZaeN6HUDutJWrItIlEWl"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">*BTN-<strong>Buy CC</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/exchange/CC_USDT">https://www.mexc.com/exchange/CC_USDT</a>*</span></div><div class="ace-line ace-line old-record-id-doxusJ7RTRfrwJs2ZM32Tanwg1g"><span style="font-family: arial, helvetica, sans-serif;"><br></span></div></div>
What is a Crypto Deposit?
<div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">1. What is a Crypto Deposit?</strong></span></h2><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">A crypto deposit refers to the process of transferring digital assets, such as </span></span><a href="https://www.mexc.com/price/BTC"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Bitcoin (BTC)</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">, </span></span><a href="https://www.mexc.com/price/ETH"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Ethereum (ETH)</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">, or </span></span><a href="https://www.mexc.com/price/tether"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">USDT</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">, from an external wallet or platform to your MEXC account via a blockchain network.</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">If you already hold crypto assets on another wallet or platform, here's how to deposit them into MEXC:</span></span></div><ul start="1" style="list-style-type:disc"><li><div><a style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px" href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032">How to Deposit Crypto to MEXC (App)</a></div></li><li><div><a style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px" href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344">How to Deposit Crypto to MEXC (Web)</a></div></li></ul><div><br></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">2. Important Notes Before Depositing Cryptocurrency</strong></span></h2><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1) When selecting the transfer network, ensure that the network you choose matches the withdrawal network from the sending platform. For example, if you select the ERC-20 network on MEXC, you must also select ERC-20 on the withdrawal platform. Using the wrong network may result in permanent loss of funds.</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">2) Before proceeding, verify the token contract address. Make sure the contract address of the asset you are depositing matches the token contract address supported by MEXC. Otherwise, your funds may be lost. You can click the end of the contract address shown on the token page to view the full address.</span></span></div><div><br></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250717105158204a4enJwnRAXTHkk.png"></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">3) Some cryptocurrencies require a minimum deposit amount. If the deposited amount is below the required minimum, it will not be credited and cannot be refunded.</span></span></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">4) You can choose to deposit tokens into either your Spot Account or Futures Account. Once the deposit account is set, all future deposits will be credited to the selected account by default. If the asset cannot be credited to your Futures Account, it will be automatically deposited into your Spot Account.</span></span></div><div><br></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202507171051574445B7wTP4Jev0B5g.png"></div><div><br></div><div><br></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">5) After initiating a deposit, confirmation by blockchain network nodes is required. The confirmation time may vary depending on the network congestion and the specific blockchain.</span></span></div><ul start="1" style="list-style-type:disc"><li><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">Pre-Crediting</strong>: Once the required number of confirmations is reached, the asset becomes available for trading or internal transfers. However, it cannot be withdrawn or externally transferred at this stage.</span></span></div></li><li><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">Credited Successfully</strong>: Once the required number of confirmations is reached, the asset is available for withdrawal and all transfer operations.</span></span></div></li></ul><div><br></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250717105157647mj5Slxhse4klTY.png"></div><div><br></div></div>
MEXC Official Clarification Announcement Regarding Recent Online Rumors
<div data-page-id="Hdf5dYd0Oov1LBxAPrdufwssslf" data-lark-html-role="root" data-docx-has-block-data="false"><div class="ace-line ace-line old-record-id-WRCndYwOBo4abzxPp83uiLuRsLe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">MEXC is aware of false statements circulating online, including claims of withdrawal issues and liquidation risks. We would like to provide the following clarification to our users:</span></div><div class="ace-line ace-line old-record-id-SsfQdo9Buo438axSnjCupbu0s9f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BsitdlpBPoJsUpxpQ1IuKOrFs0e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>1) Platform Withdrawals: </strong>Withdrawals on MEXC are operating normally. In response to recent BTC price volatility, MEXC has doubled daily withdrawal limits to provide users with greater flexibility and convenience.</span></div><div class="ace-line ace-line old-record-id-OluDdDnGsoOr9sxQGfPu41xpsxb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RKQmdAkLnopKpnxe0vTulPiDspf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>2) Third-Party Services: </strong>MEXC does not offer wealth management, DeFi mining, staking, lending, or leveraged trading services on external platforms or through third-party institutions. User assets held on MEXC are not exposed to risks arising from such activities.</span></div><div class="ace-line ace-line old-record-id-RcUMdYAGsoybbNxMkwTuJLmLsDb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PxdYdR8ouoNAbwxULaEureBhsJg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>3) Compliance and Support: </strong>As a global exchange platform, MEXC strictly complies with KYC and digital asset regulations across all operating jurisdictions. If you encounter any withdrawal-related risk control prompts, please contact our online Customer Service team, available 24/7 to assist you.</span></div><div class="ace-line ace-line old-record-id-GZhedMZQwo6Q5DxfgysuaweBsyf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MTdOdfMUSojddMx6dqfuqR2dsTh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>4) Chinese</strong><strong> Mainland</strong><strong> Users: </strong>MEXC completed the offboarding of all Chinese mainland users in December 2021. Users who have not yet withdrawn their assets are advised to do so at their earliest convenience.</span></div><div class="ace-line ace-line old-record-id-T3fBdjeaDo4G1bxEhE5uRgN0soV"><span style="font-family: arial, helvetica, sans-serif;"><br></span></div></div>
What to Do When Deposits/Withdrawals Are Paused Due to Wallet Maintenance
<div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">When using MEXC for deposits or withdrawals, you may occasionally encounter a “Deposit/Withdrawal is suspended” status. See the example below for reference:</span></span></div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F2025071820544027779D0DNIY7lDgu5.png" /></div><div> </div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">1. How to Check Current Deposit/Withdrawal Status on MEXC</strong></span></h2><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">To provide users with real-time visibility into the status of deposit and withdrawal services, MEXC offers a dedicated monitoring page.</span></span></div><div> </div><div style="text-align:center"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">*BTN- Click Here for Details&BTNURL=</span></span><a href="https://www.mexc.com/assets/status"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">https://www.mexc.com/assets/status</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">*</span></span></div><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Users can enter the name of a specific token in the search bar to quickly view its current deposit and withdrawal status. Additionally, by enabling the <strong style="font-weight:bolder">Show abnormal networks only</strong> filter, they can efficiently identify tokens experiencing service disruptions.</span></span></div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250718205439389eAHJLAqKTqfuo6.png" /></div><div> </div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">2. Common Reasons for Temporary Suspension of Deposits/Withdrawals on MEXC</strong></span></h2><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1) Blockchain Network Maintenance: When the underlying blockchain network is undergoing an upgrade or maintenance, the exchange must temporarily suspend related services until the network stabilizes. Deposits and withdrawals will resume once normal operations are restored.</span></span></div><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">2) Wallet Maintenance: In cases where the project team releases a new version or the platform performs node upgrades, MEXC may need to update its wallet infrastructure. Maintenance periods may vary across platforms. Once wallet services are restored, deposit and withdrawal functions will be re-enabled.</span></span></div><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">3) Deposits Temporarily Disabled: For certain tokens, MEXC may not support deposit functions at specific times. Depositing such tokens during this period may result in unrecoverable or permanently lost assets. Users are strongly advised to confirm the token status before proceeding.</span></span></div><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">4) Suspension at Project Request: At the request of the token’s project team, due to either technical or strategic considerations, MEXC may temporarily suspend deposits and withdrawals for the token. The timeline for resumption will depend on the project's progress and coordination with the platform.</span></span></div><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">5) Project Upgrades:When a project undergoes a contract migration or protocol upgrade, MEXC will suspend deposit functions as a security precaution. Services will resume once the upgrade is complete and verified.</span></span></div><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">6) Cross-Chain Bridge Issues: For multi-chain tokens that utilize cross-chain bridges (e.g., deposits on Chain A and withdrawals on Chain B), disruptions or maintenance affecting the bridge service may result in the temporary suspension of related deposit and withdrawal features. These will be restored once the cross-chain functionality is stable.</span></span></div><div> </div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">3. What to Do When Deposits or Withdrawals Are Suspended Due to Wallet Maintenance</strong></span></h2><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">During periods of deposit/withdrawal maintenance, if you have not yet initiated a transaction, you may choose an alternative network to complete your deposit or withdrawal. For example, as shown in the image below, if SHIB deposits on the SOL network are suspended, you can instead use the BSC or ETH networks.</span></span></div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250718205440225sGS0UJSM3KiouQ.png" /></div><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Important: Do not initiate a deposit during maintenance, as this may result in the loss of your assets. You can click the <strong style="font-weight:bolder">Network Resumption Reminder</strong> button on the page to receive a notification via email and in-app message once the network is restored.</span></span></div><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">If you have already initiated a deposit, please be patient. MEXC will be able to assist with any uncredited deposits for the affected token only after the deposit channel has resumed.</span></span></div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250718205439743sVEXoPpiCvgWrP.png" /></div><div> </div></div>
Withdrawal Risk Warning Notice
<div><div style="white-space:normal"><strong style="font-weight:bolder">Dear MEXCers,</strong></div><div style="white-space:normal"><br /></div><div style="white-space:normal">Conducting a withdrawal involves a risky endeavor of asset transfer. Before making a withdrawal, please read this risk warning notice carefully and be aware of the various risk factors associated with this service. Fully understand the potential risks of making a withdrawal, thoroughly consider your own risk awareness, risk identification ability, and risk tolerance, and make a cautious decision whether to proceed with the withdrawal service.</div><div style="white-space:normal"><br /></div><div style="white-space:normal">Upon confirming this service notice, it will be deemed that you have thoroughly read and understood the entire content of this risk warning notice, and voluntarily opted for MEXC's withdrawal service. It will also be deemed that you possess sufficient understanding of your own risk awareness, risk identification ability, and risk tolerance regarding withdrawals, and voluntarily undertake the risks and legal responsibilities that may arise from conducting withdrawals.</div><div style="white-space:normal"><br /></div><div style="white-space:normal">MEXC hereby provides the following risk warning notice and statement:</div><div style="white-space:normal"><br /></div><div style="white-space:normal">1. Change of asset ownership: Once withdrawn to another address, the assets will be subject to the control of the individual or platform associated with the withdrawal address;</div><div style="white-space:normal">2. Platform's inability to recover withdrawn assets: Once the withdrawal is completed, the platform will be unable to assist you in recovering the withdrawn assets;</div><div style="white-space:normal">3. Asset loss as a result of withdrawal to suspicious addresses or platforms: If you are enticed to withdraw to suspicious platforms operating Ponzi/pyramid schemes, there is a high likelihood that you will be unable to withdraw your assets from such platforms;</div><div style="white-space:normal">4. Falling victim to fraudulent withdrawals: If you are enticed by promises of high returns through activities such as arbitrage and airdrops, and you withdraw your assets to gambling websites, scam platforms, or similar schemes, there is a high likelihood that you will lose your withdrawn assets;</div><div style="white-space:normal">5. Non-repayment of loans: If you lend your assets to another individual and withdraw them to the borrower's address, but the other party subsequently refuses to repay the loan, the platform will be unable to assist you in recovering the withdrawn assets;</div><div style="white-space:normal">6. Involvement in money laundering risks: If you are entrusted or coerced into assisting others in purchasing cryptocurrencies and subsequently withdrawing them, which may involve engaging in money laundering behavior, you could be considered an accomplice and will be personally responsible for the corresponding legal consequences;</div><div style="white-space:normal">7. Withdrawals to incorrect addresses: If you mistakenly withdraw your assets to an incorrect address due to personal filling errors, the platform will be unable to assist you in recovering the withdrawn assets;</div><div style="white-space:normal">8. Risks associated with participating in ICOs: ICO crowdfunding involves high-risk investment behavior. Please exercise caution and avoid withdrawing funds directly to the ICO crowdfunding addresses. Doing so will result in the inability to receive the digital assets raised through crowdfunding;</div><div style="white-space:normal">9. Risks due to force majeure: This includes, but is not limited to, unforeseeable events such as war, financial market crises, natural disasters, major political events, hacker attacks, computer virus outbreaks, and any other unpredictable risks that may result in losses from withdrawals. Users are responsible for any losses incurred due to force majeure and unforeseen events;</div><div style="white-space:normal">10. Loss of assets due to user error: User errors include, but are not limited to, losses caused by poor decision-making, improper operations, forgotten or disclosed passwords, password cracking, third-party intrusion into the individual's computer systems, malicious or improper operations by others when acting as agents for transactions.</div><div style="white-space:normal"><br /></div><div style="white-space:normal"><strong style="font-weight:bolder">Special Reminder: This risk warning notice does not cover all the risks associated with withdrawals. Before withdrawing funds on MEXC, users should fully understand the relevant policies and regulations, carefully read the platform's relevant service agreements, and carefully consider their own risk tolerance based on their individual circumstances.</strong></div><div style="white-space:normal"> </div><div style="white-space:normal"><strong style="font-weight:bolder">You acknowledge and guarantee that you have carefully read this risk warning notice, fully understand all the risks mentioned above, and voluntarily accept the responsibility for any losses incurred as a result.</strong></div></div><p> </p>